A Action Home Services

They said they would send someone out the same day, and I even called back and they could track the driver on his GPS and said he was down the street. The tech spent more time explaining to me how to care for my furnance and save money over time than he did actually working on my furnace, but that's ok by me. After the tech left, I realized the previous owners of the house had a pre-paid maintenance plan, and I called the company back. They agreed to cancel my check and charge me for the reduced amount under the pre-paid plan. I'm definitely calling them for my spring AC service!

He was professional, did good work, and was thorough. He gave me a lot of confidence. However, I was charged almost $2100 to run three circuits. I got some other estimates after the job was done and those estimates indicate that the price was just way too high. A particular company that I got estimate from would've charged me less than half that amount to run a new circuit. He was also charging for every little thing he had to do. I wanted him to run a new line from the power source but he said he would charge me more to do that. Instead, he wanted to put a junction box in the middle of the wall and I agreed to that. The other guys I talked to said that it would've just been part of the deal and they would've just run a new line that there wouldn't be a junction box. I felt like I got nickel and dime by this guy.

They were pretty fast and came out right away. I feel like it was a little bit expensive.

Do NOT use Mr. Sparky!!! We called "Galaxy Electical" because we had used them previously to install lighting and outlets when part of our basement was refinished. They provided a good service then so we thought it would be the same a second time around. It turns out the Mr. Sparky had purchased Galaxy and was now providing services. The technician showed up at the house right on time and it all went downhill from there. I walked him around the house showing the tasks we wanted accomplished: replace a lighting fixture on the ceiling in one bedroom, look at the ceiling fan to see if it needed to be replaced, put new lighting fixtures outside of the front and side doors, and replace a flood light fixture at the apex of the roof. Firs thing the technician did was go down to the electrical panel to inspect it. He started with a visual examination and noted there was some oxidation and rust insided of the panel. He shut off the power and pulled out a double breaker and stated that it showed evidence of oxidation/rust. Then he pointed out that the wiring and the bus bars that had been used when the panel was replaced 11 years ago were aluminum which was a low grade of wiring and could easily overheat. Mr. Sparky's technician said we really should replace and rewire the whole panel. That was scary news as he made it sound as if there were some pretty unsafe conditions in that panel. He then went through and put together an estimate of all of the tasks we had showed him using a pre-existing pricing list. The whole bill for work came in at over $4,000.00. Thankfully, the technician recommended that he come back the next day with a second technician so they could get all of the work done in a single day. However, I placed a 10% downpayment on the bill to guarantee the order and that came to about $450.00. After Mr. Sparky left, I went to my computer and started investigating Mr. Sparky. I found it was a franchise with a couple of offices in Northern Virginia. I read some reviews, some of which sounded suspiciously like my situation where they had come in and pointed out safety issued that required big bucks to "fix". We also got feedback from other forums on the net which made it sound as if Mr. Sparky's pricing was too high. After thinking about all of this information, I decided to cancel the order. I ended up cancelling that day, later in the afternoon. I never heard another word from Mr. Sparky once I made it clear I wanted to cancel my order and not just postpone the work. I cannot speak for their work as we did not have any performed at our home. However, the whole experience was absolutely horrible which left a very, very bad taste in my mouth. I would not trust them to perform work in our home and I certainly can not and will not ever recommend them to any other person.

I would not use them again because they cancelled appointments (twice)! The work was average, but I would use another company if I need work done again.