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DESIGN COMFORT

Heating and Air Conditioning, Water Heaters, Plumbing

About us

Heating and Plumbing Repair, Air Conditioning Repair, Heating Maintenance, Air Conditioning Maintenance, Heating System Replacement, Air Conditioning System Replacement, Humidification, Air Purification, Zoning, Water Heaters, Tankless Water Heaters, Radiant Floor Heating, Boilers

Business highlights

43 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Cooling, Indoor Air Quality, Water Products, Controls, Specialty Accessories, Water Heaters, Zone Controls, Boilers, Tankless/Indirect Water Heaters, Water Softeners.

Services we don't offer

New Construction

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.437 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
11%
3
3%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-37 of 37 reviews

Naomi S.
11/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Excellently
Description of Work: "Ozzie" at Design Comfort is a pleasure to work with....He was thorough, personable, and superb on every front!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara J.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan L.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Yearly maintains heating and air conditioning units...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara J.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I've been a customer since 1988. I have nothing but praise for their workmanship, customer service, etc. They have installed a couple of furnaces and air condition units. They come twice a year to maintain them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert R.
12/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They came to diagnose and fix a problem with a furnace that was not working. |They charged $79 for a dispatch fee, and another $150 to diagnose a problem that took about 15 minutes because the furnace is newer and has a self diagnosing function (an LED readout provides an error code to pinpoint the problem). |They then told me that it would be another $265 to replace the switch the next day. I guess I looked naive. (They were going to charge about $500 to replace a switch that was under warranty.) I decided not to have them replace the switch knowing that it wasn't a big job and believing that service was overpriced. the DC repair guy said it would take about 20 minutes to replace.) after cancelling their services, I called another furnace company to come look at the furnace. He came the next day, diagnosed the problem and replaced the switch for $75! I paid $50 for the switch. I "saved" $140 by starting with a new company. Btw, the design comfort guy showed up at our door for the diagnosis and told my wife that the price would be $150 plus $79 befor repairs, but my wife didn't know that that was overpriced and let him in. I would not have let them come had we known their pricing structure on the front end of the call. Our fault for not asking, but at least we didn't make the same mistake again by having them install the switch for another $265. |

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$230

Susan L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charles G.
08/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Shelley M.
08/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
....
Description of Work: ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ervin T.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: A/C was not cooling efficiently. Design Comfort tech provided a full range of service, i.e., performance test, tune-up, and refrigerant addition. Each step was explained as well as the expected cost. Tech was both knowledgeable and used up-to-date tools and equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$78

CHERYL H.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
I think that they are really knowledgeable in what they do. They are always professional when they come out and they are always on time. They have excellent customer service.
Description of Work: I have a swamp cooler and every year they service it. They check all the belts and fans, clean it out, and they check the cooler pads. My home is about 1,000 square feet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

06/2006
4.0
heating & air conditioning/hvac
  + -1 more
It was good. They were really nice. I would recommend them to my friends and family. They got done what I needed. They worked fast, too. They cleaned up after themselves pretty well, but they could of cleaned up a little better.
Description of Work: They cleaned the heater. They also changed the temperature gage.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160

David F.
06/2006
5.0
heating & air conditioning/hvac
  + -1 more
The company is busy right now, but they were still on time when they came to my home. I have recommended to them to friends as well.
Description of Work: Fixed A/C, cleaned as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125
    • 1
    • 2(current)

Contact information

4000 S HIGHLAND DR, Salt Lake City, UT 84124

http://www.designingcomfortco.com

Service hours

Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
7:30 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing

FAQ

DESIGN COMFORT is currently rated 4.4 overall out of 5.

Monday: 7:30 AM - 7:00 PM

Tuesday: 7:30 AM - 7:00 PM

Wednesday: 7:30 AM - 7:00 PM

Thursday: 7:30 AM - 7:00 PM

Friday: 7:30 AM - 7:00 PM

Saturday: 7:30 AM - 7:00 PM

DESIGN COMFORT accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, DESIGN COMFORT does not offer free project estimates.
Yes, DESIGN COMFORT offers eco-friendly accreditations.
No, DESIGN COMFORT does not offer a senior discount.
Yes, DESIGN COMFORT offers emergency services.
No, DESIGN COMFORT does not offer warranties.
DESIGN COMFORT offers the following services: Heating, Cooling, Indoor Air Quality, Water Products, Controls, Specialty Accessories, Water Heaters, Zone Controls, Boilers, Tankless/Indirect Water Heaters, Water Softeners.
New Construction

Contact information

4000 S HIGHLAND DR, Salt Lake City, UT 84124

http://www.designingcomfortco.com

Service hours

Monday:
7:30 AM - 7:00 PM
Tuesday:
7:30 AM - 7:00 PM
Wednesday:
7:30 AM - 7:00 PM
Thursday:
7:30 AM - 7:00 PM
Friday:
7:30 AM - 7:00 PM
Saturday:
7:30 AM - 7:00 PM