Prime Property Management is a local Utah company devoted to removing the stress from your job as a property investor by providing full-service property management. We are a customer-centric organization focused on the success of our investors and comfort of our tenants. Our company was founded on the principle that by providing a clean, comfortable and safe environment for our tenants, our owners' investment return will be maximized.
Business highlights
17 years of trusted experience
Emergency Services Offered
Services we offer
Professional Property Management providing: High-Level Tenant Location & Servicing, Accounting (rent and fee collection, monthly disbursements & reports, annual accounting, security deposit reconciliation), Maintenance, Property Inspections with Full Color Reports, Extensive Move-In & Move-Out Inspections & Procedures, Asset Management
Services we don't offer
Real Estate Sales; although we do have Real Estate Licenses and can be a good partner in selecting the right properties for rentals.
Prime Property Management did an excellent job marketing our house, screening the potential renters, and then managing the property. Everything was timely and professionally handled. When challenges related to the rental arose, they handled them professionally and well. We would hire them again in a minute.
Description of Work: Prime Property Management listed our house, found and screened renters, and then managed the property,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary H.
06/2016
5.0
property management
 + -1 more
We've worked with Prime Property Management for the last four years and have never had an issues. They gave us a peace of mind over our property when we moved across country. The only thing we had to worry about was making the mortgage payment on our end. The company was very good about keeping us up to date on the status/condition of the property and about any fixes that were needed. In the four years we've been with them, there have been 3 different tenants and each transition went smoothly. Management fees were very affordable, 10% of the monthly rent. I would definitely recommend this group and wouldn't hesitate to work with them again!
Description of Work: Provided property management for townhome. Services included collection of rent, HOA payments, and transition of new tenants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Kelli M.
05/2016
5.0
property management
 + -1 more
They were very prompt and even early with the payouts of the rent money to us and the owners. When things broke or went wrong at the home they were prompt in notifying us and their contractors to fix these issues where very affordable and accurate with their quotes on the price for the fix. They made having to rent out our house easier to handle! They also worked with us when our tenants wanted to purchase our home, which was what we needed to happen at that time. The tenants still had a contract with them and they worked with us and the tenant so that we could close on the house before that contract was up. This helped relieve a lot of stress on us and the tenant.
Description of Work: The provided property management services for us for approximately 3 years until our last tenant purchased our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$79.5
Jeni I.
05/2016
5.0
property management
 + -1 more
They were fast and efficient with getting my condo rented out at the appropriate market value. The turn around time between tenants was quick and they took care of everything. I received my rent in a timely manner. I never had any issues with getting in contact with them. I highly recommend there services!!!
Description of Work: Prime Property Management provided rental management services for me for the last 4 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Seth B.
08/2015
5.0
property management
 + -1 more
Phone calls and emails where respond to promptly. On time for meeting.
Description of Work: Clear communication and understanding of the required management specifics
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$190
Kevin D.
02/2015
5.0
property management
 + -1 more
Working with Prime Property Management has been a dream come true! I have worked with other property managers in the past but have never been treated with such professionalism and such response as I have with Prime. I am especially impressed with Nikki. When I had questions concerning my property, she took the time to sit with me and have an open and candid conversation with me. I know she has a very busy schedule, but taking the time to sit and talk helped me to feel more comfortable about the decision to work with Prime. They really take care of their clients and customers! I will recommend them to everyone I know who is looking for a place to live or is looking to rent out their property in Ogden.
Description of Work: Providing property rental management services in the Ogden, UT area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
DON D.
10/2014
5.0
property management
 + -1 more
It is always a pleasure to work with the ladies at Prime Property Management. They handled the Refrigerator repair and the dishwasher replacement and all the details exactly as I would have and I didn't have to worry about who, when why or how. The tenants is happy, owner is happy and PPM is happy. Win/win/win... that's a good company! I will continue to use them for as long as I have my properties and highly recommend them to tenants as well.
Description of Work: Prime Property Management is the "go to" company for investment property management in the Salt lake /Ogden Utah area. They manage the tenants and repair issues quickly and smoothly and provide follow up detailed info that puts my mind at ease.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Nichol R.
06/2014
1.0
property management
 + -1 more
unknown
Description of Work: They are liars and scammers. I rented a house for a year from them. When I moved out I cleaned the house better then what I got it in, and they decided to only give me 42.00 back from my deposit. I had to take them to court to get my deposit back. They were charging my for things that were broke when I moved in, they were things that were on my movin inspection sheet that I filled out. At the inspection they broke the handle on the stove and tried to charge me for it. They charged me for 7 hours of cleaning when we called the city they sent us a bill saying that there was no water usage on that property when they were stating when they had cleaned the house. Went to court and the judge made them give my deposit back. I would suggest not going through this property management ever.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,600
shelly S.
05/2014
5.0
property management
 + -1 more
It was a really great experience and I plan to continue doing business with them.
Description of Work: They manage my fourplex, triplex, condo and rental home. I am an out of state investor and prime property has been helping me for years. They have handled my properties efficiently and appropriately and I trust them. Today there was a flood in one of my units and by the time that I heard about the flood it was already taken care of. They offer reasonable prices on repairs, and get good quality tenants who take care of my properties. I have been very happy with the management of my properties. I get statements every month reviewing my rents and expenses. They have been very fair with me and they are an ongoing service provider for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Peter L.
11/2013
5.0
property management
 + -1 more
ry DrThey are taking care of my property
Description of Work: Property Management
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jody C.
08/2013
5.0
property management
 + -1 more
They are a good company. They are outstanding. They are you name it, their promptness, their eagerness, their professionalism, they are diligent. Their fairness, everything. Customer service, just off the charts, outstanding.
Description of Work: Utah's Prime Property Management, I am still using them. They charge 2% of the rent collected.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff P.
07/2012
5.0
property management
 + -1 more
A few years ago, I rented out a home on my own. I was lucky and had fairly good tenants, so it wasn't a horrible experience, but when it came time to do it again I decided I wanted to get some professional help. A friend of mine had used Utah's Prime Property Management to rent out her house when she took an out-of-state assignment, so I decided to give them a try. After contacting them and discussing my needs, someone came to look over the property and let me know what steps needed to be done. With my approval, the company arraigned for significant landscaping work and all the interior work to get the property "rent-ready" (paint-and-patch, some minor repairs, cleaning, lock changes, etc). I think the price for the work was very fair -- likely better than I would have gotten by hiring people on my own. They did some market research and proposed a rent that I thought was absurd. I agreed to let them test it, and in roughly a week they had a deposit down on the property (for a rent 36% above what I had gotten previously!). I was shocked. Of course they ran a background check and things like that, so I was reasonably comfortable that the tenant would work out. From that point, they seem to have been in good contact with the tenant, though it has only been about a month since the property rented. They checked to make sure responsibility for the utilities has been transferred, which is one less thing for me to worry about. I'm feeling a lot more comfortable about renting the property now than when I did it myself, and the higher rent more than made up for their fees. Speaking of which, I have no idea what a reasonable price is for property managment -- I know I've seen some lower rates, but in those cases the company seemed to provide fewer services. I think what I'm paying is fair, both because of the higher rent from their expertise, and because it is a very small price to pay to know that someone is handling my property with such attention to detail. So far, I'm a happy customer.
Description of Work: I contacted this company to manage my rental property, including finding renters, handling all paperwork and tenant issues, providing quarterly inspections of the property, and handling some regular maintenance (swamp cooler turn on/off, sprinkler turn on/off, furnace filter change).
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Property Management,
Apartments
FAQ
Prime Property Management is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Prime Property Management accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, Prime Property Management offers free project estimates.
No, Prime Property Management does not offer eco-friendly accreditations.
No, Prime Property Management does not offer a senior discount.
Yes, Prime Property Management offers emergency services.
No, Prime Property Management does not offer warranties.
Prime Property Management offers the following services: Professional Property Management providing: High-Level Tenant Location & Servicing, Accounting (rent and fee collection, monthly disbursements & reports, annual accounting, security deposit reconciliation), Maintenance, Property Inspections with Full Color Reports, Extensive Move-In & Move-Out Inspections & Procedures, Asset Management
Real Estate Sales; although we do have Real Estate Licenses and can be a good partner in selecting the right properties for rentals.