Hole In One Plumbing LLC

Be aware of this company. They were supposed to tunnel to make a repair not go through the tile. When confronted with the error, their employee lied and claimed he was told by the owner and myself to drill through the tile rather than tunnel. The experience got worse from there. I used them on my personal house and have referred them to clients in the past but the way they treated my client was completely unacceptable. Make sure you get every detail in writing if you do decide to use them.

We hired Hole in One Plumbing to perform testing of the under-slab sewer and fresh water lines before performing foundation work on our home. They were recommended by Structured Foundation. They were prompt, respectful of our home (no dirty shoes worn inside), and thorough. An (unknown) second sewer system was discovered during test, and he tested both. The price ($150) seemed reasonable.

Job well done half the price as highest bid

Hole in One came recommended by my co-worker as being good and affordable for the type of work I needed. I was not in a hurry and needed and appointment that worked with my schedule. Called and scheduled an appointment one week prior. They gave me a couple choices for availability, one of which fit my schedule. They called to confirm the day prior however I missed the call but they did leave a detailed voice mail which was nice. Jason arrived promptly at 0815 (my scheduled appointment window was 0800-0900 AM) He explained what he was going to do and asked that I not flush any toilets or run any water until his test was complete. Total time was about 30-40 to run a pressure test on my house to check for leaks before I have some foundation repairs done. Overall excellent value and service! Wouldn't hesitate to call on them again.

They were great. We had foundation work done earlier in the month, and the foundation company hired Hole In One Plumbing to check independently that all the plumbing was working as it should after the work. Michael arrived on time and did a thorough job. He communicated well with me about what he was going to do and how he was going about it. It took a while for him to find where he could insert his camera to inspect the piping, which was not his fault; it turned out that the aperture was buried under lots of dirt, but he persisted until he found the spot. I was completely satisfied with his work and the results. Indeed, I'll probably hire him for my next plumbing needs instead of the plumbing company I've used in the past.

We asked for them to snake our lines, but they only tried to unclog the toilet. Not only did it not work, but they scratched the inside of the toilet. I called them back, but they said their was nothing they could do. What a waste of $85. NO FOLLOW-UP. NO WARRANTY. NO RESPONSIBILITY FOR THEIR WORK.

I estimated that it cost me around $1000 per freaking leak. I liked that they stopped the leaks. There wasn't a lot of interaction with them and they didn't really explain a whole lot. They had found four leaks, and I pointed out that they had to retest and then they found a fifth leak. There were just here doing their thing.

The work got done. Their price was about the same as everyone else. It was average. The quality of work is hard to say because I can't see the product, but I guess it was good. They were here when they said they would be. There was some kind of rain delay, but that was not their fault. Their punctuality was good. 

I think their price is middle of the road. They are very responsive. They always call before they are coming and they show up on time. We've used them for several years now.

They did a very good job!

Bad Customer Service. Did a half baked repair, and asking more money to even to re-visit what they have done. That too trying to schedule after one week. How could one wait that long if it's damaging the walls and flooding the rooms ? Very irresponsible customer care.

Very well done.

I really like what they did. I thought they did great. I wish I'd gone with them the first time. They were fast and efficient, faster than they said it would be. They were able to pinpoint my leaks, found them and fixed them. They dug through y foundation on the inside so they broke into the foundation. They cleaned it up and everything looks job. They did a very good job and I was very pleased. I don't see any more cracks after they worked.

they do great work. they cleaned up after they were done.

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Foundation repair company contacted Hole In One to come out to fix a break that occurred during a foundation repair. Dustin arrived promptly and was very professional. Dustin went beyond the call and explained the setup of the water line (shut offs etc) and answered some additional questions I had about future work. While I was not the person who selected Hole In One, I will be selecting them in the future for any plumbing needs. Dustin is a terrific representative of the company!

I schedule an appointment with them  3 weeks in advance.  Then I took a day off of work to be home during the time they were supposed to come.  Then the afternoon before the appointment they canceled my appointment.  They said they tried to call my phone 4 days in advance, but said that we did not respond in time so they just automatically canceled the appointment.  I verified that my answering machine is working perfectly and have no record of their call.  They could not tell me the time that they supposedly called.  They were not willing to work anything out and just said that is their company policy.  They just wanted me to take another day off of work to fit into their schedule.  I would not recommend this company to anyone who wants a dependable plumber.

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They did a good job there was no issues with the service.

Oscar Sherman isolated the leak quickly and we were able to move forward quickly thanks to his expertise!

They were good. They did the work and were mostly professional.

my initial experience after being introduced to them through structured foundation was unpleasant, but they were quick to resolve it, so i had them come out to do the necessary repairs after a few months. the repair didn't go as well as i expected (ended up needing a new toilet, but it wasnt their fault... though they should have seen that coming a bit before the last minute of the repair) but they were patient, helpful, flexible, knowledgable, and reasonably priced. Overall, I trust these guys. That means something (especially with a thing like plumbing, where prices can really add up and problems come up quite a bit, especially in an old house like mine)

I was introduced to this company by Structured Foundation Repair (which I have also reviewed). When the foundation was lifted (13 concrete pressed pilings), the foundation company noticed a broken sewer line. I called several plumbing companies that I used in the past, but no one could come out. I then called the Structured Foundation office and they gave me 3 suggestions. Hole in One told me they could not come out that day, but could come out the next day. After about 30 minutes they called me back and said someone could be over in about an hour. This was at 4:00 pm. I was relieved because the plumbing and broken pipe was uncovered and it would save me digging if they could come now. They fixed that sewer pipe but then scheduled a static plumbing test which was needed due to the foundation lift. During that test, they discovered 3 additional leaks. We scheduled a time to come out and fix them. If you have not had to go through this type of repair, be happy. It is a mess. They had to jackhammer through my foundation in the middle of the house (that's where the leaks were). They took out a lot of dirt and had my house "sealed off" in order to store the dirt to refill. During the process, Chad did a very thorough job of looking for additional leaks and found 4 more in the vicinity of the other leaks. It required additional digging but they could accomplish it from the existing foundation hole.
All in all, they repaired 7 leaks and thoroughly tested the entire system. I feel confident they found everything. They were very transparent in all their work, explaining it to me and my wife and making sure we understood what they were doing and why. Although, the cost was higher than the original estimate, I felt it was fair due to the additional leaks. I think they were very reasonable in the additional charges. The clean up process went very well and I am very satisfied.
All in all, I was very impressed by the 2 different plumbers (one for the original call and then Chad for the subsequent call) that I worked with in this process. They were honest, cleaned up very well after all of their work and were on top of the other workers that were in our house. I would highly recommend them and will use them in the future for all of my plumbing work.
If you have under slab leaks. Give these guys a call.

They replaced the water heater the same day I ask them to check the problem.

They updated the plumbing because it was very old. A new plumber came to find that there was a hole in my sewer line and there was duct tape wrapped around it. There was a small puncture in a pipe that had evidence of glue on it. The drain pipe installed incorrectly so the drainage is going up instead of out. The new plumber I hired due to the tub backing up again found these problems. He had to redo the plumbing and the drainage.