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Harvey West Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Harvey West Plumbing is a family owned and operated business that has been providing service in the Plano & North Dallas areas since 1982. We have an established reputation and are only interested in providing you great customer service and doing the best job possible. We are driven to do only honest & quality work from start to finish so our final product is something you are pleased with. We strive to provide the best possible value to you, and believe that satisfied customers are the key to our success. Our employees are licensed, fully trained and experienced with all types plumbing problems. We offer complete Plumbing repair and replacement services for residential and light commercial properties. Whether you have a clogged drain, a faucet repair, a water heater repair or replacement, or a sub slab leak our plumbers can solve the problem. We are committed to giving you the quality service, parts and helping you select the most appropriate solution for your family's lifestyle and needs. Please explore either of our websites or call our knowledgeable customer representatives to schedule an appointment for one of our skilled plumbing technicians to visit your home or business. Appointments are available Monday through Saturday.

Business highlights

43 years of trusted experience

Services we offer

Water Heater Replacement, Plumbing Services

Services we don't offer

Ask for Details

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4717 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
14%
3
10%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 601-625 of 717 reviews

Joe H.
08/2014
5.0
plumbing, gas leak repair
  + 0 more
unknown
Description of Work: Removed a gas lamp post and capped the gas lines. |Excellent work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Robert S.
08/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Don F.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed a new toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Harvey West Plumbing
We hope you are pleased with your new top of the line toilet. If you have any problems don't hesitate to call us as it is under warranty and we will be happy to take care of it for you at no charge. Thank you for the review!

Kirk H.
08/2014
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Replaced 2 water supplies, replaced tub spigot and drain, full check of plumbing and fixed slow drains where appropriate. All work was done professionally and in a timely manner. The price was a bit higher then I was expecting, but for the amount of work and the guarantee for a year it felt acceptable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

Response from Harvey West Plumbing
It was a pleasure to assist you with your recent plumbing needs. Thank you so much for taking time to let us know how we are doing.

ray G.
08/2014
4.0
plumbing
  + -1 more
it went well
Description of Work: replace outside water spout

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Harvey West Plumbing
We appreciate you taking the time to write a review and choosing us to take care of your plumbing needs.

jared B.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They replaced the hot water expansion tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Harvey West Plumbing
We appreciate you taking the time to provide us with a review and glad to hear you were pleased with our services.

Brenda M.
08/2014
1.0
plumbing
  + -1 more
f
Description of Work: I had purchase the couple that indicated $20.00 for $100 Worth of ANY Plumbing Service for Harvey West Plumbing. A female rep called me to setup an appt for the plumbling services. I explained to her that the only thing I needed was for the plumber to remove the old garbage disposal and insert the new one. She told me that there would be an additional $59.00 that i would need to pay the plumber. I explained to her that the coupon showed 20.00 fpr 100.00 and that installing a simple garbage disposal should not be exceed 100.00. She rambled that it could be up to 300.00. I told her that I would contact Angie List and ask for reimbusement of my 20.00 for the purchase of the coupon because this appears to be false advertisement. A Grade 426 Reviews $20.00

Rating CategoryRating out of 5
responsiveness
5.0

$20

Response from Harvey West Plumbing
We apologize that there was a misunderstanding. We do have a standard $39 service call fee to come out as do most plumbing service companies. This is not an additional charge on top of the $20 for $100 off coupon. The service call fee is completely covered under your $100 off coupon. The customer service representative was attempting to give an example that if the work you needed totaled $300 you would receive $100 off the total invoice, however this was not a quote for your particular work as our CSR’s are not trained licensed plumbers and are unable to give accurate quotes. Again, we do apologize for any misunderstandings and appreciate you taking the time to give us feedback so we can continue to improve our communication through employee training.

Murray C.
08/2014
4.0
plumbing
  + -1 more
Everything turned out fine.
Description of Work: I purchased the big deal for $39 for $100 worth of ANY Plumbing Service. He fixed a leak and did some other minor plumbing work.
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Mark M.
07/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Repaired shower temperature control valve and performed full house plumbing check. They were quick and got the end result.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Surahman T.
07/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: I purchased a Big Deal from this company for $20 for $100 Worth of ANY Plumbing Service! The service they did for me turned out okay.
Rating CategoryRating out of 5
Yes, I recommend this pro

Frank M.
07/2014
5.0
plumbing
  + -1 more
.
Description of Work: Installed new outdoor faucet and repaired some work done inside the wall some years ago before we owned the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Daniel T.
07/2014
3.0
plumbing
  + -1 more
unknown
Description of Work: It was a Big Deal for $39 for $100 worth of ANY Plumbing Service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Charles M W.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sean S.
07/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They installed a new water heater for me and it went really well. I was very happy with the plumber who came out as well as the phone calls from their office with updates and notifications. Their prices seem a little high but their quality of work and customer service make it worth while.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Tamla K.
07/2014
5.0
plumbing
  + -1 more
Great
Description of Work: I used this provider once in March for dishwasher install for updating the connection lines. I used them again this past month for service for a leak in my yard. The first call was great. Second call I ended up using someone else after diagnoses was made. I received much better price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE W.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I purchased the Big Deal, $20 for $100 Worth of any Plumbing Service. They did a wonderful job!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Harvey West Plumbing
Thank you so much for taking the time to write a review and let us know that our technician Jeff did a wonderful job!

Ann M.
07/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replaced faucet at kitchen sink and sprayer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

michael C.
07/2014
5.0
plumbing, small appliance repair
  + 0 more
unknown
Description of Work: install garbage disposal repaired minor leak n front yard from prior spinkler repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from Harvey West Plumbing
It was a pleasure to help you with your recent plumbing needs. Thank you for writing a review!

Scott P.
07/2014
2.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


jim M.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed toilet s

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2

Response from Harvey West Plumbing
Our technician Leo really enjoyed providing working for you and we really appreciate you taking time to review us!

Beth P.
07/2014
2.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Needed a panel replaced (as it turned out) on our tankless hot water heater. Tech came out, charged us full price only to end up telling us to try to find the part online ourselves. He was very nice but completely inept.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0


Response from Harvey West Plumbing
We apologize you are dissatisfied with our services. As promised, we came out and performed the diagnostics on your tankless water heating unit as well as perform the required annual maintenance since your unit had never been serviced. Your unit was not installed by us therefore it is not warrantied by us, only by the manufacturer. Unfortunately, manufacturers do not send plumbers warranty parts to keep in stock. In order to have the manufacturer ship warranty replacement parts to you at no charge it is required that the unit is diagnosed so that the correct parts are sent. Again, we apologize that you are dissatisfied with our services. We pride ourselves in providing all services as promised and

Debra R.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Harvey West Plumbing
Thank you for your review!

Amber Y.
07/2014
5.0
plumbing
  + -1 more
Fine.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$20

Response from Harvey West Plumbing
Thank you for reviewing us.

Mark S.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed running toilet. Had to make appt. to get deal, waited one week. went well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Harvey West Plumbing
We appreciate you taking the time to provide us with feedback. It was a pleasure to work for you!

Keith B.
06/2014
1.0
plumbing
  + -1 more
unknown
Description of Work: Quote for fixing a faucet $300. For replacing a toilet flapper $250 | |I had to send them packing for the outrageous pricing.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$400

Contact information

2355 W Fm 544, Wylie, TX 75098

www.westplumbing.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Appliance Repair - Small,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Drain Pipe Installation,
Water Filtration and Softening,
Gas Logs,
Heating and Air Conditioning,
Appliance Repair

FAQ

Harvey West Plumbing is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Harvey West Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Harvey West Plumbing does not offer free project estimates.
Yes, Harvey West Plumbing offers eco-friendly accreditations.
No, Harvey West Plumbing does not offer a senior discount.
No, Harvey West Plumbing does not offer emergency services.
Yes, Harvey West Plumbing offers warranties.
Harvey West Plumbing offers the following services: Water Heater Replacement, Plumbing Services
Ask for Details

Contact information

2355 W Fm 544, Wylie, TX 75098

www.westplumbing.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM