David Ewing is fantastic! Our upstairs AC unit had been acting funny for a few weeks and then one day (Thursday 6/5) we noticed it wasn't working at all. My husband asked me to find an AC repair company and have someone take a look at it. Based on Angie's List and Google Reviews and some recommendations from the Facebook community, I called Dave. He usually makes it out the same day (per the previous reviews) but some pre-scheduled jobs took longer than expected and he had to schedule his evaluation for the following day (Friday 6/6). He came out and evaluated our old unit free of charge and I was quite impressed with his knowledge of units in general. Before he even finished walking up to the unit, he could tell me brand, year it was built, and what SEER rating it had (and he was right!). The two units we had on the side of the house were builder-grade units installed in 2003, when our house was built. They both were on their last legs. Adding to the mess, I'm 8+ months pregnant (baby due any day now), have a nearly 3-year old at home, the heat is starting to pick up and we're going to have out of town guests staying with us right after the baby is born. David said he could replace the compressor and help it limp along for a bit, but my husband and I decided it was time to just take the plunge and replace the unit. We inquired about replacing the downstairs unit as well since that one is more critical and we didn't want to worry about replacing it after our second child was born. We felt he was very knowledgeable and honest. For example, he found units that worked with our 3 speed furnaces rather than telling us we needed to buy two new variable speed furnaces to go along with our new AC units. He showed us two different units that would work with our furnaces, and pointed out that although one 16 SEER model was cheaper, it would only be able to operate at about 14 SEER with a 3 speed furnace. To truly get 16 SEER, it would need to be paired with a variable furnace and the first model had an average lifespan of 15 years. Model #2, however would be able to get 16 SEER with a 3-speed furnace and it had a longer average lifetime (20-25 years). My husband and I decided it was worth the extra $350 to get the longer life unit with full 16 SEER capability. He worked with us to get us the best deal possible, answered all of our questions and was able to replace both units very quickly (Monday 6/9). And today it was even raining! He offered to reschedule so as not to track mud into the house, but we felt it was more important to get the work done before the baby came than to worry about a little dirt. Dave personally came out to oversee the work and make sure everything was done correctly. We now have two brand new 16 SEER units with new coils and condensers to ensure we get the full 16 SEER rating, rather than the two 13 SEER units (working at about 11 and 12 SEER). The new units also came with hail guards and Dave installed float switches for each unit (for FREE) to ensure that any backups in the drain line wouldn't result in water dripping through the house and ruining the sheet rock. Dave also threw in a free digital programmable thermostat for our new downstairs unit when he realized that our old one wasn't compatible with the new unit. Also Dave was on time for his appointment on Friday, he kept me informed of any delays or issues (e.g. weather) and worked very hard to accommodate our schedule. He was very professional and also just a really nice guy. His crew was on time, polite, and VERY professional. I was extremely impressed. This is the first time our upstairs has been cool in months! I can't wait to see how the increased efficiency affects our electric bills! I was so happy with their work I would definitely use Dave and his crew for our future AC and heating needs in the future and recommend him to anyone else who needed AC or Heating work. I barely waiteduntil they walked out the door to come write the review! Thank you Dave! You and your crew get 5 stars!!!