"You are out of our service area. A response was sent and I apologize if you did not receive it."

"Thank you for leaving us a review!"

"Thank you for leaving us a review! We look forward to helping you again in the future. Thank you for your business."

"Thank you so much for taking the time to write a review and we look forward to seeing you next week. Have an awesome day !"

"Thank you so much for taking the time to write a review and we look forward to seeing you next week. Thank you for being a valued customer for all these years!"

"Thank you so much for taking the time to write a review! Please let us know if you need help in the future. Have a great day!"

"Thank you so much for taking the time to write a review and we look forward to seeing you in a few weeks. Have an awesome day ! Kay English"

"We appreciate you taking the time to write us a review and look forward to continuing to help you with your cleaning needs. Lauren English-Thurman"

"Thank you so much for taking the time to write a review and we look forward to seeing you in 4 weeks. Have an awesome day ! Kay English"

"Thank you for taking the time to leave us a review. We enjoy cleaning your mother's home and visiting with her! Thank you for your business!"

"Thank you for taking the time to write us a review! We have enjoyed cleaning your home. Lauren English-Thurman"

"We appreciate you taking the time to write us a review and look forward to continuing to help you with your cleaning needs. Lauren English-Thurman"

"We appreciate you taking the time to write us a review. Lauren English-Thurman"

"We appreciate you taking the time to write us a review. Lauren English-Thurman"

"We appreciate you taking the time to write us a review and look forward to continuing to help you with your cleaning needs. Kay English"

"Hi [Member Name Removed], Thank you for your continued business! Please let me know if we ever need to do anything differently or if there is anything extra we can do to help with your house cleaning needs. Thank you, Lauren English"

"Mrs. [Member Name Removed], I apologize that you were unhappy with one of the cleaning member’s performance. After your service was completed we offered to return and correct the issue, but you elected to take a discount instead since it was minor issues and you stated you were overall pleased with our services. I also want to apologize that we were unable full-fill your request to set up biweekly cleanings on Mondays or Tuesdays because of scheduling conflicts. Due to the distance of your home from town we are only able to clean in your area on Thursdays and Fridays. If these cleaning days work for your schedule in the future please let us know. Sincerely, Lauren English"

"Hi [member name removed], We originally had you scheduled for a move out cleaning in December. Last week you called and requested a two hour cleaning in addition to the move out which we promptly scheduled. We have a two hour minimum with no maximum time for our on call cleanings. The customer budgets our time and we clean as quickly as possible to accomplish the tasks requested. You requested two hours and the cleaning team did their best within the time allowed. I apologize for our tardiness, the holidays can be a little chaotic, however that does not excuse our lack of communication. The office was not aware the schedule was behind or we would have contacted you ASAP. Communication with our customers is very important to our company. I am a little surprised at your post because before the cleaning team left they asked if there was anything else they could do for you and you told them everything looked good. The next day you told me the only thing that did not get done was the laundry and dishes and all the rest of the cleaning i.e. baseboards, vents, blinds were cleaned. I explained to you that laundry and dishes are not part of our normal routine. Our time was somewhat hindered due to us having to pick up the house as we cleaned. It is very important to us that our customers are pleased with our services. Again, I apologize for the lack of communication in regards to the schedule that day. Wishing you and your family a very Happy Thanksgiving. Sincerely, Lauren English"

"Thank you for having us in your home. I enjoyed meeting you! We appreciate you taking the time to write us a review and look forward to continuing to help you with your cleaning needs. Kay English"

"Thank you for having us in your home. I enjoyed meeting you and your family! We appreciate you taking the time to write us a review and look forward to building a long lasting relationship. Kay English"

"Hi [member name removed], I apologize that your dog was left outside by the cleaning team. I was only aware of the one incident. I know how important your dog is to you and I apologize again. Lauren English Lauren English"

"Hi [removed member name], Thank you for your positive review. Please let us know if we can help you with your cleaning needs in the future. Lauren English"

"Hi [Member name removed], I apologize that towards the end of your service you were unhappy with the details of your cleanings. We strive to do a good job every time we visit a home. Since you used our service we have implemented new techniques and programs to ensure that the quality and details of our service is consistent. If you need help with your cleaning needs in the future please contact us. We would like to show you how we have improved our services. Lauren English"

"Hi [member name removed], We are happy to hear you were pleased with our service. Please let me know if we can help with your cleaning needs in the future! Lauren English"