Allied Siding & Windows has been providing quality and professional home improvement services to the greater Houston area for more than 28 years. Allied installs more HardiePlank® Siding and more Simonton windows than any company in Texas. This enables us to offer the best prices for brand name home improvement products installed by manufacturer trained professionals. And --- our service is so good that each month, our largest group of customers comes from repeats and referrals. So why Allied? Brand name products, great prices and service so good that you'll tell your friends and family about us! Allied Siding & Windows is proud to have an A+ rating with the BBB for 28 years.
Siding. Windows. Gutters. Attic Radiant Barrier. Patios. Outdoor kitchens. Doors. Roofing.
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Number of Stars | Image of Distribution | Number of Ratings |
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48% | ||
14% | ||
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14% | ||
24% |
"[Member Name Removed] --- Thanks for your feedback. This has certainly been a slower than desired process. The door was originally ordered in early January, and it took much too long in the manufacturing process. It was supposed to arrive with a screen and did not. We ordered the screen separately and it arrived damaged. The screen has been reordered yet again, and our Production Manager is keeping tabs on the process and will notify you when the replacement screen has arrived. All the best ---"
"[Member Name Removed] --- Thank you for your feedback. Allied works hard to honor each of its appointments. We set appointments at scheduled times versus providing a window of time that keeps people waiting. In the past year, we have scheduled more than 3,100 appointments, and I can count on one hand the number of missed appointments. I'm truly sorry that you were negatively impacted by a missed appointment. You are correct that we contacted you after receiving your email. We didn't know about the missed appointment until you notified us, and we contacted you promptly after finding out. We weren't intending to "blame" the missed appointment on something; instead, we were trying to give you the honest reason for the goof. [Member Name Removed] --- we're not perfect, and if we could turn back the clock so as not to inconvenience you or upset you as much as we obviously did, we certainly would. We wish you well with your home improvement project and hope that things work out well with your chosen company. All the best --- John Culver"
"Thanks a bunch for the kind comments! We appreciate your feedback and you taking the time to share your experience!"
"Regrettably, not all customer concerns can be reasonably resolved. [Member Name Removed], your demands have gone well beyond the scope of our contract. We have visited your home 11 times in an effort to please you for items outside of our contracted scope. We aren't perfect. When something goes wrong, we work diligently to make things right. However, unreasonable requests that are outside of the contracted work aren't something that we will continue to do. We're sorry we are unable to perform additional work outside of our scope in the continuing effort to satisfy you."
"Thank you for the kind comments and for the feedback on Tony. He does a great job for us!"
"We certainly appreciate you taking the time to provide a review for Allied. The downspout issue was indeed missed by our product specialist. Despite the fact that we do this each and every day, we do miss things sometimes, and we're sorry that something was missed on your original estimate. As soon as it was discovered, it was addressed. While it doesn't happen often, sometimes when a roof or gutters are replaced, a leak can still occur. In this case, there was a leak that happened when new gutters were installed. The delay was due to not being able to pinpoint where the leak was happening. After several attempts, the leak was identified and fixed. We really appreciate your kind comments and scores on your report card at the end of the job. All applicable questions were answered favorably, and you included the following comments: "Martin & crew were excellent. He consistently called if running late. Listened to homeowner and was attentive to all our requests. Great Attitude, Great Job. Kept his commitment to us!" Allied has more than 40 crews working across the greater Houston area, and while each of them are technically considered contractors, we consider them family. With the volume of work that Allied does (installs more James Hardie replacement siding than anyone in the country; installs more Simonton replacement windows than anyone in the country), our crews are typically fully dedicated to Allied because we have work for them year round. We also greatly appreciate the referral you provided. If you have more, we'll be glad to accept them and even more glad to give you up to $300 for each referral that works with Allied. That's our favorite check to write! Allied is pleased to have an A+ rating with the BBB in each of the markets we serve, and we're proud to have helped more than 40,000 customers with their home improvement projects."
"Thank you for the very kind comments! Tracy is a great lady, and she does great work for us. We really appreciate you taking the time to share your experience!"
"Thank you for the kind comments. What you described is exactly what we strive for with every customer. Thank you for sharing your experience. Allied Siding & Windows is pleased to be A+ rated with the BBB since 1988."
"Thank you very much for the kind review! We appreciate you taking the time to provide feedback on our company!"
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Monday: | 8:00 AM - 5:00 PM |
Tuesday: | 8:00 AM - 5:00 PM |
Wednesday: | 8:00 AM - 5:00 PM |
Thursday: | 8:00 AM - 5:00 PM |
Friday: | 8:00 AM - 5:00 PM |
Saturday: | 10:00 AM - 2:00 PM |