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SWAN Plumbing Heating & Air

With Angi since May 2018

2.3

(3) Verified Reviews

Business Details

Phone Number

Address

309 US 80 Frontage Rd

Sunnyvale, TX 75182

Description

At SWAN Plumbing, Heating & Air we specialize in getting the job you want done quickly and as affordable as possible for you. We are the "Technicians That Care" about your service, your home and your business. We understand that when you call us you have a choice for service and we want that choice to be SWAN. Our staff and technicians have a combined 100 years of experience in plumbing, heating and air. We are a family business and treat our customers just like our family....

Verified Reviews

A few reviews for this pro...
1.0

08/19/2022


Nagendra B.

To give a quote and understand what needs to be done 79 dollars ( claims industry standard ) To repair a pipe he quoted 1789 To replace the pipe he quoted 15k I got it done with no drama for 500 dollars I refused to pay the 79 dollar industry standard for quoting Worse the incessant calling for lying the invoice for the rip off

Description of Work
Need to replace a pipe

Category drain pipe

1.0

10/18/2021


Brian E.

DO NOT USE SWAN - INCOMPETENT, UNQUALIFIED and DISHONEST. Approximately 2 years ago we hired Swan to replace our 3 AC units. As soon as the summer heat started we noticed significant humidity problems including the warping of our wood floors and mold coming out of the air ducts. We notified Swan of the issues and after multiple service calls they admitted that they had sold and installed units that were oversized for our house. They agreed to replace the units and asked us to pay an additional $5k. That offer was rejected and they eventually replaced the units for free. INCOMPETENT Round II - despite their remediation issues as soon as the heat returned the problems returned. The humidity in our house is consistently over 70%. Once again we reached out to Swan to resolve the issue. After multiple visits and their own employees admitting that it was their problem Swan essentially threw up their hands and said we can't help you. I paid another company to come in and assess the work completed. Within an hour they identified the issues - essentially Swan only partially fixed the initial problem. UNQUALIFIED When we purchased the units we were given a certificate that promised a 100% moneyback guarantee if we were unsatisfied with anything. When I asked for a refund they stopped answering my calls. I have contacted them multiple times and asked them for a refund and they do not respond. Looks like we are going to have to take them to court to get resolution. If that what is what it takes - I am willing to do it. DISHONEST DO NOT MAKE the same mistake that we made. DO NOT USE THESE PEOPLE. They do not know what they are doing and they will not honor their commitments.

Description of Work
Replace 3 AC Units

Category plumbing

5.0

05/27/2018


Rosa G.

I had the best experience with SWAN Plumbing Heating and Air. Staff was extremely nice and helpful. When my sink faucet leaked under the sink, I called them and April was so nice. She was polite, sweet, and truly cared about my needs. She sent someone over within the next hour or two. Nick was beyond amazing. He seemed to know what he was doing, and fixed my plumbing needs, immediately. I couldn't say enough good things about this company! Prices were extremely reasonable and I'd overall give this company a 10/10! I will forever be customer of theirs! Thank you SWAN Plumbing Heating and Air!

Description of Work
Plumbing under kitchen sink

Category drain pipe

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Licensed
    Trade License Number
    M42142
    Trade License Locale
    Texas
    Trade License Authority
    Texas State Board of Plumbing Examiners
    Trade License Expiration
    02/28/2019
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, American Express, Discover, Financing, PayPal, Check
    Senior Discount
    10%
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Our services include all of the following: Clog repair for shower, bathtub, sink and sewer | Drain line leakage repair | New plumbing pipes install | Repair and Install of all of the following: Water heater, Water treatment and purification system, Shower, Bathtub, Sink, Faucet, Toilet , Water main, Sewer main, Gas pipes

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about SWAN Plumbing Heating & Air

    How is SWAN Plumbing Heating & Air overall rated?

    SWAN Plumbing Heating & Air is currently rated 2.3 overall out of 5.

    What days are SWAN Plumbing Heating & Air open?

    SWAN Plumbing Heating & Air is open:

    Sunday: 8:00 AM - 6:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    What payment options does SWAN Plumbing Heating & Air provide

    SWAN Plumbing Heating & Air accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Financing, PayPal, Check

    Does SWAN Plumbing Heating & Air offer free estimates?

    Yes, SWAN Plumbing Heating & Air offers free project estimates.

    Does SWAN Plumbing Heating & Air offer eco-friendly accreditations?

    No, SWAN Plumbing Heating & Air does not offer eco-friendly accreditations.

    Does SWAN Plumbing Heating & Air offer a senior discount?

    Yes, SWAN Plumbing Heating & Air offers a 10% senior discount.

    Does SWAN Plumbing Heating & Air offer emergency services?

    Yes, SWAN Plumbing Heating & Air offers emergency services.

    Are warranties offered by SWAN Plumbing Heating & Air?

    Yes, SWAN Plumbing Heating & Air offers warranties.

    What services does SWAN Plumbing Heating & Air offer?

    SWAN Plumbing Heating & Air offers the following services: Our services include all of the following: Clog repair for shower, bathtub, sink and sewer | Drain line leakage repair | New plumbing pipes install | Repair and Install of all of the following: Water heater, Water treatment and purification system, Shower, Bathtub, Sink, Faucet, Toilet , Water main, Sewer main, Gas pipes