Sugar Land Electric logoApproved Pro
Approved Pro

Sugar Land Electric

Electrical Service, Lighting Service, Ceiling Fan Service,

About us

Providing all types of electrical service and electrical repairs. Breaker boxes, under ground repairs, installation of chandeliers, ceiling fans, adding outlets, gfci's, lights, attic fans, exhaust fans, combo light/heat/fans, generators, surge protection, repairs to landscape lighting, installation of high end landscape lighting systems, phone jacks, internet jacks, cable jacks, flat screen tv outlets. 100% of residential work, almost all kinds of commercial work. We have ladders to reach 26 foot ceilings or tennis court lights and a bucket vehicle for higher fixtures outdoors and signs. Some neon work. All journeyman or master electricians with a minimum of 10 years experience. Award winning. We are also an Ambit Energy Electrical Service provider. Need new service or better rates? Let us compare your bill.

Business highlights

36 years of experience

Services we offer

Residential & commercial electrical troubleshooting, repair, installations, remodels, telephone wiring, TV & network cabling, parking lot light repair & maintenance, remote control lighting, landscape lighting, air conditioning, surge protection, ceiling fans, fixtures, security lighting, generators, GFCI outlets, adding circuits, under-cabinet lighting & custom home wiring.

Services we don't offer

Lamp repair or rewiring and rebuild & old light fixtures.

Amenities

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.6181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
4%
3
1%
2
2%
1
7%

Filter reviews by service

Showing 1-25 of 181 reviews
Philip C.
Feb 2020
5.0
Electrical Service
Yes, I recommend this pro
$394
I have used Sugar Land Electric since 2011. They have probably been to our house/s 15 times over the years. I've always had competent technicians, quality work performed, and reasonable pricing. I have strayed off the path 2-3 times in the past and used other more expensive electrical companies. I always preferred Sugar Land Electric. By the way, they don't just service the Sugar Land area.

Shannon B.
Jul 2018
1.0
Electrical Service
$2,500
Making appointment was great. Receptionist/dispatcher was courtesy & professonal. Tech did good job but did not complete. Called and spoke with Owner after many weeks & attempts, very rude, and unprofessional Was hung up on, work never completed. then a month later I receive a phone call from an Spanish speaking lady stating I owed her company money. After explaining to her my experience & I would be more than willing to pay if the work would get completed. She yelled said this was her company & I better pay now Well... Let's just say the call ended Would not recommend this company to my worst enemy

Alicia B.
Apr 2018
1.0
Electrical Service
I called Sugar Land Elect and asked if they installed Wi-Fi Thermostat, I was assured they did. When Tech E came out, He had no clue but worked on it anyway. He called a few times back to the office for assist. He finally got it to work or so I thought and charged me for the install and time for assist. I did speak w/owner which he reduced the rate since he knew of the situation bc Tech didn't know. Repair was during winter and had no cause to control units for cooling until now; Turned the air on manually, my upstairs thermostat went blank, when it finally came on, It blew hot air, ok NP, a/c issue, nope, thermostat kept running heat & wouldnot shut off; dnstairs blinked on/off would not come on manually or other wise. Called Sle for assist/warr anything and the lady on the phone refused to call a Tech nor owner and advised me to call someone else bc it wasn't their problem. Would not address my concerns about the repair...NOTHING!.she said we don't do Wi-Fi
Response from Sugar Land Electric

"Please remove this review. Your units were working fine when our technician left and he confirmed this with you and even said the upstairs unit seems to have some type of problem and you should call the factory. This is what our dispatcher also told you. We don't "repair" Wi-Fi thermostats, that is what you were told. When you complained to the BBB about this same issue, I responded to you and they were unable to get in touch with you after several attempts. It seems as if the story has changed. Again, please remove this false review."


Donald B.
Dec 2017
1.0
Electrical Service
I sent initial message via Angies list and received an immediate response saying they would have an estimator contact me. After a few hours I called back the same day and was told an estimator would call to schedule an appointment. I waited for a call the next day and none was received so the following day I call again and attempted to schedule an appointment. I was told that they could only provide a 4 hour window as to when the estimator would arrive. I told company representative that there are other companies who are more responsive and place a greater value on my time and that I would look elsewhere.
Response from Sugar Land Electric

"Obviously you misunderstood the message. I have attached our response to you. It does not say you would be contacted by an estimator, it says "we schedule an appt with you with an electrician" and that we will email the estimate to you. Our dispatcher makes ALL the appointments, not the electricians. You already wrote when you would be home, so our dispatcher was looking for an available spot for you on Wed or Thur, but since jobs have priority over estimates and no one became available to get to you on Wed or Thur, when you called, our dispatcher told you we could get there on Friday. I also attached your response. You wrote that you would be available "all day Friday", so what is the problem with a 4 hour window? The companies that give you a 1 or 2 hour window have much higher rates than we do. Our understanding is that they base their pricing at $300 to $350 per hour. That's why they won't give you an hourly rate, only a price to do the job because it is based on that extremely high rate. I hope you found someone to take care of you when you wanted, but my guess is that you paid dearly for it. Then again, if you make $500 an hour, I totally understand. Best of luck to you. ATTACHMENTS Our response to you: " Yes, [Member Name Removed], we can help you with this. What we do is schedule an appointment with you with one of our electricians who will gather all the necessary information in order to give you a more precise estimate on what the costs would be for this kind of work. We will then have that emailed to you." Your reply: "Great, I can be home after 3:00 today, or Thursday before 3:00 and all day Friday. My address is" - This can all be verified in the Angie's List Message Center."


LARRY K.
Dec 2017
5.0
Electrical Service
Yes, I recommend this pro
$500
very good, tech arrived on time and did a great job

Brian S.
Nov 2017
2.0
Electrical Service
$319
I believe I was taken advantage of by the tech. My oldest son was visiting (23 yrs old) and I asked him to be there for the install because I had to work. The tech arrived, looked at the job and didn't give an estimate before the starting because I clearly would not have authorized my son to approve any high estimate. The rates were $125.00 minimum for an hours worth of work. The install was straight forward go up in attic, cut hole, install outlet, run wire to switch and done. I could have done this myself easily within an hour as I have done outlet installs before but I wanted it done professionally and didn't want to take the chance of Messing it up. Well since the tech didn't give an estimate when he finished he told my son the job was $319.60. My son called me and told me the price and I about flipped out. I told him to put the tech on the line and when I confronted the tech he attempted to tell me the job took over 2 hours plus parts. (A $3.00 non GFI outlet and some cable) which totaled $319.60. I asked the guy if he was serious and he said yes that's how much it cost. Well because my son didn't get an estimate, I was left with no option but to pay this ridiculous fee. I actually didn't look at this guys work until a couple days later and when I finally went up to look at it I was again angered. The tech left drywall dust all over the floor and movie chairs. He also cut too much drywall at the light switch and the face plate is not big enough to cover this new groove he chiseled into the wall. Also there was drywall residue left on the floor at the switch as well. This work was performed over 3 weeks ago and I am just now leaving feedback. I did this because I didn't want to put a whole lot of emotion into it and go on a long pointless rant about how horrible this company was. I needed to simmer a bit and see if I still feel as though I was taken advantage of. Well after 3 weeks of cool down I know I was taken advantage of. I will not be using this company again that's for sure. I chose them because they had an A rating on Angie's list. It just goes to show that not all marks reflect accurately. I leave this here for you to make your own decision when choosing an electrical company for your household needs.
Response from Sugar Land Electric

"I wonder how it is that you feel you are qualified to put a time frame and a price on this work. Please inform me of your experience as a professional electrician that allows you to make this judgement. You're telling me that you can bring in all your tools, look at the scope of work, form a plan of installation, bring in all the materials figure you will need, bring in your ladder, open up an existing 2 gang box by removing the plate and 2 switches, completely undo all the wiring in 2 gang switch box, remove the box from inside the wall, go up into the attic, find the location to install the new outlet, come back down to the theater, bring in your ladder, mark the hole, cut the hole in the ceiling, install the new outlet box in the ceiling, take the wire and your drill back up into the attic, drill the hole for the new switch, feed the wire down the wall to the new switch location and over to the new outlet, come down out of the attic, go up your ladder and install the outlet in the theater with the cover plate, then scribe the hole to fit the new 3 gang box, cut the hole bigger, install a new 3 gang electrical box into the wall for the switch, put all the wires back together and add in the wire for the new switch, put back the original 2 switches and add the 3rd new switch and put on the cover plate, pack up your ladder, your tools, your excess materials and take it all back out to the van, then do the invoice, ALL IN ONE HOUR!!!!!! PLEASE , PLEASE COME TO WORK FOR ME!!! You're the guy I've been looking for all these years! Let's look at the facts and the grades you gave us one at a time. First, Quality....the new outlet is working, there are no exposed, unsightly wires, no fingerprints on the walls, just a little drywall dust on the furniture. This deserves no less than a B. The Price....you said yourself this couldn't be done professionally in an hour. I don't understand why 2 hours seems so expensive. This should also be adjusted to at least a B. Professionalism...We showed up in a very well marked company vehicle, fully stocked with all the parts needed to do the work so we don't have to charge you for a trip to the local supply house as many of our competitors have been known to do, a uniformed technician with more than 10 years experience did the work, so that's an A in my opinion. Punctuality....you were given a 4 hour window saying we would arrive between 8AM and 12noon. According to the van GPS, we were there at 8:01 AM. WOW, that's an A+ for punctuality. As far as Responsiveness....since we had no idea you were so unsatisfied it is hard to be responsive. Had you called us with your concern I would have questioned the technician about the work and formed a response from that and most likely offered you some type of compensation to insure you would call us again in the future. Since I was not given that opportunity, I guess I have to end this with the oldest saying in the book..."You can't please all the people all the time." (But I'll keep tryin')"


Pann H.
Oct 2017
5.0
Electrical Service
Yes, I recommend this pro
$125
Great, fixed

Rick G.
Oct 2017
5.0
Electrical Service, Lighting Service
Yes, I recommend this pro
$115
It went well! Rey showed up on time, was professional. Got the job done (I had the part) in less than and hour and was down the road. Punctual, the rate was fair and no nonsense. These guys will get my first call from now on.
Response from Sugar Land Electric

"So glad you are pleased with our service. The number one goal is to get reviews like this. Anything less causes so much stress because these days it is sooooo hard to find good technicians that are true professionals. Most companies hire anybody that walks through the door. We require many years of experience and also a clean cut, respectful journeyman electrician. Remind us to give you 20% off on your next service call."


Jan A.
Sep 2017
5.0
Electrical Service
Yes, I recommend this pro
It went terrific. Randy Deyo and his staff are absolutely terrific! We are going to have some additional remodeling done and I will be calling Randy for that!!

Geoffrey R.
Sep 2017
5.0
Electrical Service, Lighting Service
Yes, I recommend this pro
Work was done very well by Rey. He was very professional and courteous.
Response from Sugar Land Electric

"Thank you for taking the time to give us a review. Our goal is 100% customer satisfaction. Remind us to give you a 20% discount on your next service call."


David W.
Aug 2017
5.0
Electrical Service
Yes, I recommend this pro
$139
John from Sugar Land Electric jumped in and quickly fixed the problem with the crossed circuits. He then found diagnosed the switch with the wrong neutral and quickly fixed that. It ended up costing much less than I expected.
Response from Sugar Land Electric

"Sorry to respond so late. We have been so busy with wonderful customers like you that it is hard to find the time to say thank you. We are very glad you are pleased with our service and wish you to remind us to give you a 20% discount on your next service call."


Noel N.
Jul 2017
5.0
Electrical Service
Yes, I recommend this pro
Had a complete panel replacement for a 25year old house that had questionable remodel work done in the past. Dave was great during the work assessment and Roy did a fantastic and clean installation. Great company to work with
Response from Sugar Land Electric

"Sorry to respond so late. We have been so busy with wonderful customers like you that it is hard to find the time to say thank you. We are very glad you are pleased with our service and wish you to remind us to give you a 20% discount on your next service call."


Franni B.
Mar 2017
5.0
Electrical Service
Yes, I recommend this pro
.

Brad B.
Mar 2017
5.0
Electrical Service, Lighting Service
Yes, I recommend this pro
$120
The circuit had a current when tested, but not when loaded. Rey identified the problem quickly - faulty dimmer switch - and corrected it. He also fixed the root of the problem - a poorly installed junction box - that caused the initial short, which fried the dimmer. He even offered to to complete the install of the chandelier (including all globes and bulbs) that I stopped installing once I noted the problem. Prompt, quick, friendly service. I highly recommend.

Nancy P.
Mar 2017
4.0
Electronic Gadget Repair
Yes, I recommend this pro
$1,700
.

William M.
Dec 2016
5.0
Electrical Service, Lighting Service
Yes, I recommend this pro
$2,000
They did a great job for a reasonable price

Joan D.
Oct 2016
5.0
Electrical Service
Yes, I recommend this pro
$120
Everything went great. Had called other electricians, and they were unable to come out for over a week. REY with Sugar Land Electric was able came out within a day or two. He fixed the wiring of the outlet quickly. We also had an issue w/ another outlet. It sparked when we would plug the lamp in. He looked at the outlet, and advised the problem was with the lamp plug. A less trustworthy electrician may have charged us to "fix" the problem. He offered to take a look at anything else- there was nothing at the time, but we will certainly use him again in the future. A week after the job, we received a thank you note in the mail. Very nice touch...and goes a long way with us. No one does that anymore.

Manuel F.
Sep 2016
5.0
Electrical Service
Yes, I recommend this pro
$907
Everything was awesome,Josh did a great job installing the equipment and explaining everything. We will definitely call again in the future.

Donna S.
Sep 2016
5.0
Electrical Service
Yes, I recommend this pro
$151
It went well, they came with the needed parts, took care of the issue and worked well when they were done Since they charge by the hour do not do lots of talking....

Ravikumar G.
Sep 2016
5.0
Electrical Service
Yes, I recommend this pro
$500
Rey did fantastic job at my home. This is my first call to SugarLand Electric. They did perform as my expectations.

Gloria H.
Sep 2016
5.0
Electrical Service, Lighting Service + 1 more
Yes, I recommend this pro
$300
Performed excellent service. Arrived within the timeframe given and was very professional.

Michael A.
Jun 2016
1.0
Electrical Service
$135
We made an appointment about a week in advance with an arrival window of 8-9 am . The night before the appointment, we received a call confirming the arrival window. At 9:15 am, when no one had shown up, I called. I was told that X had slept late and was on his way. There was no apology offered for the inconvenience. At 10:30, when still no one had shown up, I called again. I was told they would call X and see where he was. I was told he was in the area getting gas and would be right there. Again, no apology was given. X arrived about 10 minutes later, and did not apologize for being 1.5 hours beyond the close of his arrival window. X did an evaluation and could offer no real solution to our issues, other than to tell us to call CenterPoint Energy to investigate our transformer or investigate our underground wiring for which he provided a quote. He then wrote up our bill for the service visit. He explained he had to charge us for the full 1 hour minimum (he was only there for 1/2 hour) and no consideration was given for the fact that he missed his arrival window by 1.5 hours.
Response from Sugar Land Electric

"It's unfortunate that our dispatcher did not repeat the appointment time. We are not Comcast, we don't give 1 hour appointment windows. She told you, and I quote from the recording, "We have an 8 to 12 window available, meaning we will arrive sometime between the hours of 8 and 12, but we usually arrive between 8 and 9." You heard the 8 and 9, but since she did not repeat the fact that we give a 4 hour window you assumed we would be there between 8 and 9. I apologize for that. It seems that your main complaint is about the time of arrival, which by our standards was within the time frame you were given. As far as our time there, yes, we have a one hour minimum like everyone else. Since our electricians are very experienced, it didn't take him long to diagnose your problem which was either a break in your underground line or a corroded connection at Centerpoints transformer or meter. There is nothing we can do about that until you call Centerpoint to confirm. After that we can replace the underground line if that is what went bad. The quote he gave you to repair the line included a discount of the one hour fee to come out in the first place. Too bad our dispatcher didn't clarify the appointment window in the first place as all this would be unnecessary had she been certain that you understood."


Wilma D.
Jun 2016
5.0
Electrical Service
Yes, I recommend this pro
$1,800
unknown

Donna S.
May 2016
5.0
Electrical Service
Yes, I recommend this pro
$149
 It went well, fair price and it was done in time before the stove arrived.
Over all very happy with response and service , the plug was installed before the stove came

Michael B.
Apr 2016
5.0
Electrical Service
Yes, I recommend this pro
$300
unknown
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Showing 1-25 of 181

Licensing

Bonded

Insured

Licensed*

Trade License Number

TDLR 20310

Trade License Expiration

07/15/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Sugar Land Electric is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Sugar Land Electric accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Sugar Land Electric does not offer free project estimates.
No, Sugar Land Electric does not offer eco-friendly accreditations.
No, Sugar Land Electric does not offer a senior discount.
No, Sugar Land Electric does not offer emergency services.
Yes, Sugar Land Electric offers warranties.
Sugar Land Electric offers the following services: Residential & commercial electrical troubleshooting, repair, installations, remodels, telephone wiring, TV & network cabling, parking lot light repair & maintenance, remote control lighting, landscape lighting, air conditioning, surge protection, ceiling fans, fixtures, security lighting, generators, GFCI outlets, adding circuits, under-cabinet lighting & custom home wiring.
Lamp repair or rewiring and rebuild & old light fixtures.

Contact Information

PO Box 16400, Sugar Land, TX 77496

Service Hours

Sunday:Closed
Monday:8:00 AM - 5:00 PM
Tuesday:8:00 AM - 5:00 PM
Wednesday:8:00 AM - 5:00 PM
Thursday:8:00 AM - 5:00 PM
Friday:8:00 AM - 5:00 PM
Saturday:Closed
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