Houston Village Appliance Repair  logoApproved Pro
This pro has maintained an average of 4.5+ star throughout their time with Angi.
Approved Pro

Houston Village Appliance Repair

Appliance Repair, Small Appliance Repair, Dryer Vent Cleaning,
This pro has maintained an average of 4.5+ star throughout their time with Angi.

About us

We specialize in appliance repair services. Dyer Appliance Repair Graduate onboard to get your appliances up and running like new at an affordable price. Give us a text or call today 832-405-3691. Houston Village Appliance Repair is family owned and operated we strive to reach growth by achieving customer satisfaction. We offer a 2 year warranty on all our work. We service all Houston Area.

Business highlights

Se habla espanol
Family owned & operated
Emergency services offered
LGBTQ+ Friendly

Services we offer

Appliance Repair Services Dryer Repair Dishwasher Repair New Appliance Installation Services Dryer Vent Cleaning Over the Range Microwave Installation Dishwasher Installation Oven Installation Double Wall Oven Installation Cook Top Installation Garbage Disposal Undercounter Ice Maker Installation

Services we don't offer

Custom Cabinet Work Custom Vent Hood Work

Amenities

Emergency Services

Yes

Warranties

Yes

Senior Discount

yes

Accepted Payment Methods

  • American Express
  • PayPal
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.976 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
0%
2
0%
1
3%

Filter reviews by service

Showing 51-75 of 76 reviews
Terry W.
Apr 2020
5.0
Appliance Repair
Yes, I recommend this pro
They did a great job! I would definitely recommend using Houston Village Appliance Repair.
Response from Houston Village Appliance Repair

"Thanks so much [Member Name Removed] we appreciate the opportunity to earn your business !"


Rachael V.
Mar 2020
5.0
Small Appliance Repair
Yes, I recommend this pro
$235
Very professional, cleaned up everything.

Tracie N.
Mar 2020
5.0
Appliance Repair
Yes, I recommend this pro
$180
This company was great! I really appreciated one of your reps reaching out to me to get more details related to my repair before quoting me a price. Everything has gone very well. The repairman with very professional. I would hire you all again in a heartbeat.
Response from Houston Village Appliance Repair

"Thank-you very much Mrs.[Member Name Removed] for the review we appreciate the opportunity to earn your business."


Stephanie G.
Mar 2020
5.0
Appliance Repair
Yes, I recommend this pro
$400
Called at around 9am to schedule a visit. They took the model of the washing machine and error code. The appointment was scheduled between 12pm and 1 pm same day. I got a call from the technician about 11:50am and he advised he was about 15 minutes away. The technician arrived just after 12pm. He was very courteous and neatly-dressed. He diagnosed the problem, showing me the issue and his troubleshooting steps, and then provided a quote for repairs. To my pleasant surprise he had the part to repair the washer with him (the reason they wanted the model number and error code was so they could come prepared). He fixed the washer, verified the repair, cleaned up the laundry room and was on his way by 1pm.
Response from Houston Village Appliance Repair

"Thank-you Mrs. [Member Name Removed] for your review we appreciate the opportunity to earn your business Please keep us in mind in the future and recommend us to friends and family."


Cheryl M.
Mar 2020
5.0
Small Appliance Repair
Yes, I recommend this pro
$218
Everything went well and it was installed in a timely manne. The service was appreciated.

Iskander M.
Feb 2020
5.0
Small Appliance Repair
Yes, I recommend this pro
$80
Installer was on time and did the work within 30 minutes. excellent service.
Response from Houston Village Appliance Repair

"Thank-you for the review we appreciate the opportunity to earn your business please recommend us to friends and family."


Kevin J.
Feb 2020
5.0
Appliance Repair
$475
Frank did an excellent job in accomplishing this tricky repair. He spent as much time as needed to expose the broken part and explained that another OEM part needed to be ordered. Houston Village Appliance Repair accepted partial payment for the part, and then full payment when Frank came back to install the part. I will call Houston Village Appliance in the future for any appliance repairs we have.$475

David T.
Feb 2020
5.0
Appliance Repair
Yes, I recommend this pro
$280
Went very well, they came out within a couple hours of the appt with the necessary parts and made the repairs same day. Very happy with the service.
Response from Houston Village Appliance Repair

"Thank-you Mr. [Member Name Removed] for the opportunity to earn your business. Please recommend us to friends and family."


Terry B.
Feb 2020
5.0
Appliance Repair, Dryer Vent Cleaning
Yes, I recommend this pro
$700
Everything was taken care of. Technician was professional, respectful and efficient.
Response from Houston Village Appliance Repair

"Thank-you Mrs.[Member Name Removed] we value your feedback and appreciate the opportunity to earn your business please recommend us with friends and family."


Anna W.
Feb 2020
5.0
Appliance Repair
Yes, I recommend this pro
Very well. Frank followed through until the job was done. He never gave up and kept at it until he now has it running beautiful.
Response from Houston Village Appliance Repair

"Thank-You Mrs. [Member Name Removed] for the review we appreciate the opportunity to earn your business and value your feedback I am glad Frank was able to make your experience with our company a good one Please recommend us with friends and family."


Michael D.
Feb 2020
5.0
Appliance Repair
Yes, I recommend this pro
$250
Service rep called promptly and appointment was made. Repair technician showed up on time and quickly diagnosed and repaired the problem.

William B.
Feb 2020
5.0
Small Appliance Repair
Yes, I recommend this pro
$120
This repair is a difficult one. Frank diagnosed the problem. I ordered the part and he came out and did the repair. I’m really appreciative to him for a fair price and a good job.
Response from Houston Village Appliance Repair

"Thank-you [Member Name Removed] for taking the time to give us a review. We appreciate the opportunity to earn your business."


Jennifer N.
Jan 2020
5.0
Small Appliance Repair
Yes, I recommend this pro
$105
They were on time and called before they came. They cleaned up after themselves and checked out the new microwave to be sure it was properly working. They even sat the clock. When they finished they made sure I knew how to work it, too. I was very pleased with their work. They were quick, neat, courteous and professional. I will certainly use them again.

Kai L.
Jan 2020
5.0
Appliance Repair
Yes, I recommend this pro
$190
From my first phone contact at 11am I was very impressed since most companies with a promotion for a service call, you can never get them timely. The technician showed up shortly after 1pm, did his analysis and submitted the part for quote. He then came back in a couple of hours, before 430pm my fridge is running normal and more than three months issue got resolved. They use original part and carries warranty, the price is reasonable (35 diagnostic + 157 part+repair) I wish I had found them earlier
Response from Houston Village Appliance Repair

"Thank-you [Member Name Removed] for the review. We appreciate the opportunity to earn your business please recommend us to friends and family"


Harshad S.
Dec 2019
5.0
Appliance Repair
Yes, I recommend this pro
$540
Going good

Constance A.
Dec 2019
5.0
Appliance Repair
Yes, I recommend this pro
$40
Very well. And while he was there, he looked at my wine cooler as well. Could not be fixed due to the lack of available parts (Out of service) but at least I know what I need to do next to replace. it.
Response from Houston Village Appliance Repair

"Thank-You for your review We appreciate the opportunity to earn your business. Please recommend us to friends family and neighbors."


Frank P.
Dec 2019
5.0
Appliance Repair
Yes, I recommend this pro
$150
Great! Service person Frank was professional diagnosed the problem, wen and got the required part and installed. He even cleaned up the water from the leak. Very fast response and came out the day I called.
Response from Houston Village Appliance Repair

"Thank-you Mr. [Member Name Removed] for your review. We appreciate the opportunity to earn your business. Please recommend us to friends and family."


Dave R.
Dec 2019
5.0
Appliance Repair
Yes, I recommend this pro
$300
Frank was the technician who came out to service my Samsung dryer. He arrived at the scheduled time (5 min early actually) and diagnosed the problem quickly. The heating element needed to be replaced, but unfortunately he did not have it with him and had to go pick it up from a colleague. When he returned, he completed the job in a very timely fashion and confirmed that the dryer was working appropriately. Throughout my interaction with Frank, he was very friendly and willing to answer my questions and give practical advice as well. My only complaint was that I received an initial over-the-phone quote of $150-200 based on the nature of the problem (likely need to replace heating element), my sister had the exact same work done on her dryer a few months ago for $175, but I ended up being charged ~$300 for the work. They said the Samsung manufactured part was a bit more expensive.
Response from Houston Village Appliance Repair

"Thank-you [Member Name Removed] for your review we appreciate the opportunity to earn your business and value your opinion as our customer. Please recommend us to friends and family."


Jennifer M.
Nov 2019
1.0
Appliance Repair
$450
Bad experience with this company. My freezer was not getting cold. I called them and set-up an appointment. The repair guy came out my husband and I were told that the fan needed to be replaced agreed to the repair at a cost of $289.00 was told with 24 hours the freezer should be back to normal, after 24 hours freezer was not cold actually was getting worse along with the refrigerator now is not cool, called them back he returned to say now it’s the condenser that needed to be replaced at a cost of $165.20 so again agreed to have it replace (refrigerator is only 6 yrs old) so ok..but after another 24 hrs of waiting nothing is working called them back again and was told ok will have someone come out at 5:00 PM..After waiting until 5:20 PM I called to inquire if anyone was coming out and was told it’s the compressor and would cost $400.00 yes $400.00 without checking anything at this point I didn’t trust them and asked for a refund i’m still waiting on that. Called a certified GE repair man who diagnosed the people with a computer and was told it was the sealed system failure. So people be aware of this company I don’t think he was certified like that claim to be.
Response from Houston Village Appliance Repair

"Mrs. [Member Name Removed] I do apologize for any inconvenience or miscommunication you had with our company. The original appointment was set up and it was discussed with Mr. [Member Name Removed] he was informed that the CONDENSER FAN was being replaced and was shown it was not working because your refrigerator was still cooling there was not need to look at your COMPRESSOR SEAL SYSTEM usually this means your compressor is still functioning properly when you have one working and not the other the purpose of a CONDENSER FAN is to run cool air thru your refrigerator for both units at correct temperature Mr. [Member Name Removed] then called us back and set up for the technician to come back out because this didn’t resolve the problem you were not present for the first or second appointment with us. I apologize again for any inconvenience Mr. [Member Name Removed] then decided not to speak to me any longer I spoke to you directly and was attempting to find a solution you just kept screaming over the phone saying things that we are running a scam which I find very offensive when we are being responsive and attempting to resolve your issue you didn’t let me explain anything to you my only solution was to OFFER YOU A FULL REFUND because again I OFFERED a full refund because we failed to diagnose your compressor seal system going out during the mist of us repairing other issues with your refrigerator. Again I do apologize if I can do anything else to make the situation any better please contact me at (832) 405-3691 Vanesa Turcios"


Henry M.
Oct 2019
5.0
Small Appliance Repair
Yes, I recommend this pro
Extremely well. The service provider was polite prompt and efficient.
Response from Houston Village Appliance Repair

"Thank-you [Member Name Removed] for your review we appreciate the opportunity to earn your business please recommend us to friends and family we are here for any of your appliance repair needs."


CLAUDIA J.
Sep 2019
5.0
Appliance Repair
Yes, I recommend this pro
Great. They showed up on time. Quickly determined what was the problem, bought the supplies, and fixed it. Amount charged $128 was reasonable.
Response from Houston Village Appliance Repair

"Thank you [Member Name Removed] we appreciate the opportunity to earn your business."


Aisha M.
Sep 2019
5.0
Appliance Repair
Yes, I recommend this pro
It was a good experience working with Houston village Appliance. Easy to fix appointment And tech was generally good.
Response from Houston Village Appliance Repair

"Thank you [Member Name Removed] Glad we were able to make your experience with us a good one we appreciate the opportunity to earn your business. Please recommend us to friends and family."


GARY C.
Sep 2019
5.0
Appliance Repair
Yes, I recommend this pro
$800
The Houston Village Appliance guys (Frank Tovar) were the only positive part of the experience. 1) Originally purchased from Lowes 2) Lowes did not show at requested time for delivery 3) After rescheduling Lowes inexplicably cancelled the order 4) Ordered from Home Depot 5) Upon delivery by Home Depot, was informed they could not install because original oven was hardwired and thus needed a new electrical outlet 6) Electrician came by twice to try and install new outlet but could not due to placement of gas line he did not want to mess with 7) called Houston Village Appliance and they removed old oven, installed new outlet and installed new oven, and even found from a local supplier a part Home Depot did not include in the original purchase (HD said they could get it for me in 5-7 days). I paid Houston Village Appliance for that part after becoming thoroughly disgusted with performance by Lowes and Home Depot. Houston Village appliance also hauled off old oven
Response from Houston Village Appliance Repair

"Mr. [Member Name Removed] I am glad we were able to make your experience with us a good one. Installing new appliances can get a bit hectic Thank you for choosing us to get the job done for you. Please recommend us to friends and family."


Nelson T.
Sep 2019
5.0
Appliance Repair
Yes, I recommend this pro
It went well. I thought they did a great job.
Response from Houston Village Appliance Repair

"Thank you I am glad we were able to have your washer up and running again. We appreciate your business"


Victor O.
Sep 2019
5.0
Small Appliance Repair
Yes, I recommend this pro
The company was good. We were happy with the service.
Showing 51-75 of 76

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Houston Village Appliance Repair is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 7:30 PM Tuesday: 7:00 AM - 7:30 PM Wednesday: 7:00 AM - 7:30 PM Thursday: 7:00 AM - 7:30 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 7:00 PM Sunday: Closed
Houston Village Appliance Repair accepts the following forms of payment: American Express, PayPal, Check, Visa, Discover, MasterCard
No, Houston Village Appliance Repair does not offer free project estimates.
No, Houston Village Appliance Repair does not offer eco-friendly accreditations.
No, Houston Village Appliance Repair does not offer a senior discount.
Yes, Houston Village Appliance Repair offers emergency services.
Yes, Houston Village Appliance Repair offers warranties.
Houston Village Appliance Repair offers the following services: Appliance Repair Services Dryer Repair Dishwasher Repair New Appliance Installation Services Dryer Vent Cleaning Over the Range Microwave Installation Dishwasher Installation Oven Installation Double Wall Oven Installation Cook Top Installation Garbage Disposal Undercounter Ice Maker Installation
Custom Cabinet Work Custom Vent Hood Work

Contact Information

12026 Natural Bridges Ct, Sugar Land, TX 77498

Service Hours

Sunday:Closed
Monday:7:00 AM - 7:30 PM
Tuesday:7:00 AM - 7:30 PM
Wednesday:7:00 AM - 7:30 PM
Thursday:7:00 AM - 7:30 PM
Friday:7:00 AM - 7:00 PM
Saturday:7:00 AM - 7:00 PM
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