About us
Our award winning electrical company has been serving Houston and all surrounding areas since 2020! We provide quality electrical work at wallet friendly prices! Licensed and Insured electricians. Commercial and Residential. BBB A+ Rating!
Business highlights
Services we offer
Residential and Commercial service repairs & new installations
Amenities
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 10% | ||
| 4% | ||
| 2% | ||
| 6% |
Filter reviews by service
After completion, everything in the house works as it should.
Overall, we are highly satisfied with Dempsey Electric and would recommend them for similar projects. Their cost is somewhat higher than other big companies, but in the end I do not believe the work could have been completed properly and with the level of customization requested for any less than we paid. Their work was of very high value to us and we would not hesitate to hire them again if we had to start over.
"Thank you for your review and your business"
"Thank you for your review!"
This time he gave me an invoice of over $280 but told me not to pay it until he returned. After he did not show up for over a week and a half, I called and spoke to his supervisor and his supervisor said he would get him out the next day.... another week went by.
Now we are on our third week, I have contested the first $181 charge to my Discover Card and I have another company out here who said they will fix it or I will not pay.
"Dempsey Electric apologizes for the lapse of communication and lack of professionalism when handling this job. If you read all of our reviews this isn't standard practice or even close to it. We have refunded all the money he has paid us, rightfully so. Dempsey Electric cares about treating every customer the same and doesn't want things like this to happen."
"Thank you so much for your review!"
"thank you so much for your business..."
"sorry about your experience with us not being able to get ahold of you. With that being said we did call you several times and it was different people calling. your phone would ring but when it went to voicemail the recording said your phone wasn't accepting calls at this time."
"So glad to hear you enjoyed having Dempsey Electric out at your home. Please feel free to call us anytime you need us!!!"
Chris was patient in spite of the fact I did not have all the materials he needed to do the work. I would welcome Chris to do any of my future electrical work.
"thank you for your "page of happiness" and your review. We look forward to having Chris work with you on any project you may have in the future!"
A lot of things went wrong but scheduling us for a time that was impossible to keep and not calling to keep informed is not acceptable. Dempsey offered to do the installation free but this is not an issue of price it is an issue of scheduling and keeping the customer informed. We have used Dempsey several times over a ten year time period but will no longer use them, they have lost our trust.
"I will not try to justify the situation. We were late and there was nothing we could do about it. Unfortunately sometimes that's the hand we're dealt. No matter how hard we try no company out there is going to perfect every time, all the time. Dempsey feels it's how you handle the times you make mistakes that will seperate you from your competitor's. We are very understanding of this homeowner's concerns about us not making our scheduled appointment, therefore we felt offering the job at no cost would rectify the situation and show our determination to satisfy the customer for our wrong doings. Unfortunately they didn't feel the same."
"thank you so much for all your business!!! Outstanding customers to work with on all there jobs they ask Dempsey to do."
"So glad we could get your problems resolved for you. We greatly appreciate your business and it was a pleasure to work with you!"
Licensing
Trade License Number
Trade License Locale
Trade License Authority
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
PO BOX 3347, Spring, TX 77383
Service Hours
| Sunday: | Closed |
| Monday: | 7:30 AM - 5:00 PM |
| Tuesday: | 7:30 AM - 5:00 PM |
| Wednesday: | 7:30 AM - 5:00 PM |
| Thursday: | 7:30 AM - 5:00 PM |
| Friday: | 7:30 AM - 5:00 PM |
| Saturday: | Closed |
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