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Jason's Water Systems

4.6(
42
)
Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

*** HOMEOWNER ALERT *** DON'T GET SCAMMED! *** BE AN EDUCATED BUYER!! *** PROTECT YOURSELF & YOUR INVESTMENT!! *** ASK THESE QUESTIONS... 1) Are your water softeners certified to IPC (International Plumbing Codes) standards? A) Who certified you? B) WQA does not certify to PLUMBING CODES!! C) They must be Validated to a peak flow rate of 17 gpm's. If you want all the water treated all the time & not have water pressure problems. 2) Are you certified to NSF 44 or NSF 42? A) What flow rate were you certified to? 3) Jason's, The Water Softener Manufacturing with Integrity. 4) The Only Water Softener System Certified to Plumbing Codes by the National Association of Home Builders Research Center. 5) The Only Water Softener System Certified to NSF 44 & 42 by the National Water Quality Association on the same system at 17 gpm. 6) A family Business serving the San Antonio area for over 33 years. With office across the state of Texas & in Las Vegas.

Business highlights

Emergency services offered
46 years of experience

Services we offer

Water softener and filtrattion installation & repair. Reverse Osmosis Well Water testing and customer build

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.642 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
0%
2
2%
1
7%
Write a review
Showing 1-25 of 42 reviews
Farhana A.
Jun 2024
5.0
Google Review
(Translated by Google) delicious, everyday I drink thankyouuu 🫶🏼 (Original) sedap, hari hari saya minum thankyouuu 🫶🏼
Barbara D.
Jun 2024
5.0
Google Review
Andrew and "Kevin here" were so polite and professional. I enjoyed how they kept me informed of the entire process. Thank you for doing such a wonderful job! Highly recommend.
Response from Jason's Water Systems

"That's great to hear and thank you for sharing your amazing experience. Andrew and Kevin have been with Jason's for a long time and definitely take pride in their work. Thank you for trusting Jason's Water Systems."

Kyler W.
Nov 2023
5.0
Yes, I recommend this pro
My water feel and taste great! Love having chemical free water through my whole home. Very educational and helpful with understanding everything. Easy to contact . Would recommend for everyone!
Response from Jason's Water Systems

"Thank you for shari g your experience with us! Isn't it amazing tonhave soft and chemical free throughout your entire home with ylur Jason's Water Syst!!!! Love that for you and your kids!"

Jessica W.
Feb 2023
5.0
Yes, I recommend this pro
I love my water system! My hair and skin are so happy now! Thanks Jasons!
Kiyono V.
Dec 2022
5.0
Yes, I recommend this pro
We purchased a system 3 years ago and system is running great. We only get the annual service check and other than that- we don’t do anything. Customer service to request under sink filters is very easy and everyone is responsive in the same friendly manner as when we requested our quote to purchase. We have recommended Jason’s to friends who have been just as pleased with their water as well.
Response from Jason's Water Systems

"Thank you for sharing your experience with others. Glad we are able to provide the superior service you deserve! Keep spreading the good news!!"

Don C.
Jun 2020
5.0
Yes, I recommend this pro
Our experience began a few months ago just prior to San Antonio’s shut down due to Coronavirus. Ben came to our home and not only showed us the system but did a water test for us and after installation of main Softener system Eric came to install our new home Pure Water System but part was not correct match for our kitchen part had to be ordered to match our Brushed Nickel finish on our kitchen faucet. Once the lock down was lifted. Then Alfred installed the brushed nickel unit and we are drinking really good tasting water, pure and clear. The owner Emily is a joy to deal with and she called me directly and apologized for the wait and to make sure we were satisfied and everything was fine. Jason’s Water Softener here in San Antonio is an outstanding company with outstanding employees who are courteous, professional, friendly, and very helpful, and top notch management and ownership. I highly recommend if you’re in the market for a Water Softener, don’t hesitate to give Jason’s a look. Quality matters. ❤️??
James B.
Sep 2019
1.0
$185
The technician arrived at the appointed time. He tested my water and system. He informed me that a valve was leaking and put my system into bypass. He then tried to sell me his service ( Not Jason's) for cash or check only. The annual service was not conducted and the filters for my kitchen sink were not provided. I returned my system to normal after Jason's technician left and had another water softener provider test my water a couple days later. This subsequent test indicated that my system is working. The leaking valve is allowing a small amount of unsoftened water to be combined with my softened water - not enough of a reason to bypass the system in this second opinion.
Kim T.
Aug 2018
1.0
A Representative has yet to contact me concerning this issue. The water softener was paid in full.
Chad B.
Jun 2018
1.0
$100
Service tech came out, assessed the system and basically said I needed to replace the head and the basin. Tried to talk me into purchasing a whole new system for an ungodly price tag. I asked why my current Jason system was not covered under the same lifetime warranty. They basically said that I am not the original owner of the house (second owner) so the warranty was null and void. First, that is a weak and unethical argument. Second, their responsiveness since I questioned their argument has been nonexistent. Third, they had the audacity to charge me for the assessment visit.
Response from Jason's Water Systems

"[Member Name Removed], Sorry for your frustrations. Yes, you are correct, JWS offers a Lifetime Warranty to the original owner of our product. There are specific maintenance and upkeep services that must be followed to continue the coverage of Lifetime Maintenance. We have been in business since 1979 and have always stood behind our Liferime Warranty options. We do offer a Warranty transfer of $500 to the secondary homeowners that you are welcome to take advantage of. As for the service charge you are referring too. Our record show that you were charged only $45 for your assessment. Our normal flat rate charge for any service is $150. So, it looks like your technician gave you a large break in service cost! We are here to help. We first received you ph# at 7:30pm on 6.21.18. Records show service mgr. Called you first thing 6.22.18, the next morning. Is there a better time that we can reach back out to you? Your form of communication has been through email so far. However, our technician does not have access to office email. The inner office secretaries have limited knowledge on answering technical questions for our product. Let me know when a good time is for our service mgr. to try and call you again. We look forward to getting your JWS system up and running so that you can enjoy the benefits of clean water!"

KEN & NILA K.
Jun 2017
5.0
Yes, I recommend this pro
$20
It was difficult, but he did well.
Response from Jason's Water Systems

"Yes, our technician is a hard worker. Glad he was able to help you out! Thank you for the review."

Don L.
Sep 2016
5.0
unknown
Brandon V.
Jul 2016
4.0
$3,750
Installation went very well and very fast. I would say the service is great. As another reviewer pointed out, the system is very much overpriced. You can get the exact same system (even a better one) online less than half of the price of this system, and installation really is not that difficult. Next home purchase I will save my money and purchase one online and install it myself, or pay someone to install. I give them an overall "B" because my friend referred me and he did not get the incentive that was offered, nor did I receive the reverse osmosis system for the kitchen that was offered as well.
Darren M.
Mar 2016
3.0
unknown
Kathy R.
Mar 2016
5.0
Yes, I recommend this pro
$150
.
Response from Jason's Water Systems

"Thank you for your positive review! Our service technician has a great relationship with all of our customers and truly strives to take care of them. I will be sure to give him your update! Thanks, Jason's Water"

Kathy R.
Feb 2016
5.0
Yes, I recommend this pro
$250
unknown
Response from Jason's Water Systems

"Thank you for taking the time to let us know how great your experience was. We pride ourselves on our high level of service and taking care of our customers. Thanks again and glad you are enjoying your Jason's Water System! ~Jason's Management"

Ricardo V.
Feb 2016
4.0
$3,500
I think it is very expensive for something that we could have gotten way cheaper. We haven't had any problems but it is way too expensive. I don't think it is any better than any other water softener. The service was good, it was not excellent but very good. We had an issue at the very beginning and they came right away. The price is just twice as much as any other place that will give you the exact same system. That is my only issue with it.
Alejandra T.
Feb 2016
5.0
unknown
Response from Jason's Water Systems

"Thanks for taking the time to write us a review. Glad you enjoyed your experience with our technician. We look forward to continuing our support for our customers. Thanks, Jason's Management"

Luis P.
Jan 2016
5.0
Yes, I recommend this pro
unknown
Response from Jason's Water Systems

"Glad to help you out [Member Name Removed]! Thanks for the review! Jason's Water Syatems"

Timmy B.
Nov 2015
5.0
Yes, I recommend this pro
$90
unknown
Response from Jason's Water Systems

"Thanks for the positive review. Glad we could get you taken care of!"

Helene W.
Oct 2015
5.0
Yes, I recommend this pro
$14,000
unknown
Response from Jason's Water Systems

"Thanks for the positive reviews! Glad we could take care of you."

Darrell S.
Aug 2015
5.0
Yes, I recommend this pro
unknown
Response from Jason's Water Systems

"Thank you for contacting Jason's Water Systems!"

Kim E.
Aug 2015
3.0
$90
I have a 7 year old water softner that I needed maintenance service on it. They came out and told me that it was not working. The problem was scheduling the visit. I had to follow up with them after purchasing the service to schedule a visit and then the initial visit got cancelled, so I rescheduled for the following week. I was told they would be there at 10 am, but they did not show up till about 12 and I had to call them to find out their location and when they would show up.  I work and had to schedule time off both times to be at home and would have appreciated more respect for my time. If they had given me a time frame, then I would have taken the day off and not been expecting them promptly at 10 am. They came and spent less than 10 minutes at my house.
Response from Jason's Water Systems

"Thank you for your flexibility in scheduling. We do our best to keep out service times. however, in the plumbing industry it is difficult to forsee what we will run into in the field daily. I will bring this to the attention of our service manager and let him know."

DOLORES V.
Aug 2015
2.0
$35
He arrived on time but said there was not anything wrong as all W.S. water was OILY on the skin.That I was feeling the oil from my body! I could not remove the soapy feeling from my body.
Jason did not try to check out the W.S. .
I would not recommend him for any plumbing work
Dolores Vourvoulias
Response from Jason's Water Systems

"Good to here our guys were on time! The concept of Water Softeners is to remove your hardness from your water. In turn, this will alleviate solids from staying on your appliances, bath tub, as well as your skin. Sometimes customers feel as if they are not able to remove all of the soap from their body. The technician is correct in letting you know that what you are feeling are the natural body oils being able to flow through your skin, now that the soap scum is no longer leaving a film on your body. I also reviewed your service work order. I noticed that you do not have a Jason's Water System installed. I know that with our products, when customers feel that their water is too soft feeling, we can add a 'bleeder valve' which will allow a small amount of hardness to be delivered in your home to offset the silky feeling. I hope that this will help with clarification of your concerns. Thanks, Emily VP Operations"

Raymond H.
Apr 2015
5.0
Yes, I recommend this pro
$4,300
He was excellent and he has all the qualification papers. They are very helpful if I have any questions.
Response from Jason's Water Systems

"Thanks for the positive review! Jason is very passionate about educating homeowners and taking care of his growing clean water families. Glad you are enjoying the benefits of clean water from Jason's, the only system on the market to meet Plumbing Codes!"

MARIA D.
Feb 2015
5.0
Yes, I recommend this pro
$5,000
The experience with them was very positive. I liked the level of personal service. The quality of their work was very good.
Response from Jason's Water Systems

"Thanks for the positive review! It is our goal to connect with every customer so that we can be sure they have a full understanding of the entire process of buying a water system. Glad you are enjoying! Let us know if there is anything we can do for you. Thanks, Emily"

Showing 1-25 of 42

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Jason's Water Systems is currently rated 4.6 overall out of 5.
Jason's Water Systems accepts the following forms of payment: CreditCard
Yes, Jason's Water Systems offers free project estimates.
No, Jason's Water Systems does not offer eco-friendly accreditations.
No, Jason's Water Systems does not offer a senior discount.
Yes, Jason's Water Systems offers emergency services.
No, Jason's Water Systems does not offer warranties.

Contact Information

8603 U.S. 281 Access Road, ste 103, Spring Branch, TX 78070

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