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Jason's Water Systems
Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace, Water Treatment & Purification System Installation and Replacement,
About us
*** HOMEOWNER ALERT *** DON'T GET SCAMMED! *** BE AN EDUCATED BUYER!! *** PROTECT YOURSELF & YOUR INVESTMENT!! *** ASK THESE QUESTIONS... 1) Are your water softeners certified to IPC (International Plumbing Codes) standards? A) Who certified you? B) WQA does not certify to PLUMBING CODES!! C) They must be Validated to a peak flow rate of 17 gpm's. If you want all the water treated all the time & not have water pressure problems. 2) Are you certified to NSF 44 or NSF 42? A) What flow rate were you certified to? 3) Jason's, The Water Softener Manufacturing with Integrity. 4) The Only Water Softener System Certified to Plumbing Codes by the National Association of Home Builders Research Center. 5) The Only Water Softener System Certified to NSF 44 & 42 by the National Water Quality Association on the same system at 17 gpm. 6) A family Business serving the San Antonio area for over 33 years. With office across the state of Texas & in Las Vegas.
Business highlights
Emergency services offered
46 years of experience
Services we offer
Water softener and filtrattion installation & repair. Reverse Osmosis Well Water testing and customer build
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.643 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 0% | ||
| 2% | ||
| 7% |
Showing 1-25 of 43 reviews
Farhana A.
Jun 2024
Google Review
(Translated by Google) delicious, everyday I drink thankyouuu 🫶🏼 (Original) sedap, hari hari saya minum thankyouuu 🫶🏼
Barbara D.
Jun 2024
Google Review
Andrew and "Kevin here" were so polite and professional. I enjoyed how they kept me informed of the entire process. Thank you for doing such a wonderful job! Highly recommend.
Response from Jason's Water Systems
"That's great to hear and thank you for sharing your amazing experience. Andrew and Kevin have been with Jason's for a long time and definitely take pride in their work. Thank you for trusting Jason's Water Systems."
Kyler W.
Nov 2023
My water feel and taste great! Love having chemical free water through my whole home. Very educational and helpful with understanding everything. Easy to contact . Would recommend for everyone!
Response from Jason's Water Systems
"Thank you for shari g your experience with us! Isn't it amazing tonhave soft and chemical free throughout your entire home with ylur Jason's Water Syst!!!! Love that for you and your kids!"
Jessica W.
Feb 2023
I love my water system! My hair and skin are so happy now! Thanks Jasons!
Kiyono V.
Dec 2022
We purchased a system 3 years ago and system is running great. We only get the annual service check and other than that- we don’t do anything. Customer service to request under sink filters is very easy and everyone is responsive in the same friendly manner as when we requested our quote to purchase. We have recommended Jason’s to friends who have been just as pleased with their water as well.
Response from Jason's Water Systems
"Thank you for sharing your experience with others. Glad we are able to provide the superior service you deserve! Keep spreading the good news!!"
Don C.
Jun 2020
Our experience began a few months ago just prior to San Antonio’s shut down due to Coronavirus. Ben came to our home and not only showed us the system but did a water test for us and after installation of main Softener system Eric came to install our new home Pure Water System but part was not correct match for our kitchen part had to be ordered to match our Brushed Nickel finish on our kitchen faucet. Once the lock down was lifted. Then Alfred installed the brushed nickel unit and we are drinking really good tasting water, pure and clear. The owner Emily is a joy to deal with and she called me directly and apologized for the wait and to make sure we were satisfied and everything was fine. Jason’s Water Softener here in San Antonio is an outstanding company with outstanding employees who are courteous, professional, friendly, and very helpful, and top notch management and ownership. I highly recommend if you’re in the market for a Water Softener, don’t hesitate to give Jason’s a look. Quality matters. ❤️??
James B.
Sep 2019
The technician arrived at the appointed time. He tested my water and system. He informed me that a valve was leaking and put my system into bypass. He then tried to sell me his service ( Not Jason's) for cash or check only. The annual service was not conducted and the filters for my kitchen sink were not provided. I returned my system to normal after Jason's technician left and had another water softener provider test my water a couple days later. This subsequent test indicated that my system is working. The leaking valve is allowing a small amount of unsoftened water to be combined with my softened water - not enough of a reason to bypass the system in this second opinion.
Chad B.
Jun 2018
Service tech came out, assessed the system and basically said I needed to replace the head and the basin. Tried to talk me into purchasing a whole new system for an ungodly price tag. I asked why my current Jason system was not covered under the same lifetime warranty. They basically said that I am not the original owner of the house (second owner) so the warranty was null and void. First, that is a weak and unethical argument. Second, their responsiveness since I questioned their argument has been nonexistent. Third, they had the audacity to charge me for the assessment visit.
Response from Jason's Water Systems
"[Member Name Removed], Sorry for your frustrations. Yes, you are correct, JWS offers a Lifetime Warranty to the original owner of our product. There are specific maintenance and upkeep services that must be followed to continue the coverage of Lifetime Maintenance. We have been in business since 1979 and have always stood behind our Liferime Warranty options. We do offer a Warranty transfer of $500 to the secondary homeowners that you are welcome to take advantage of. As for the service charge you are referring too. Our record show that you were charged only $45 for your assessment. Our normal flat rate charge for any service is $150. So, it looks like your technician gave you a large break in service cost! We are here to help. We first received you ph# at 7:30pm on 6.21.18. Records show service mgr. Called you first thing 6.22.18, the next morning. Is there a better time that we can reach back out to you? Your form of communication has been through email so far. However, our technician does not have access to office email. The inner office secretaries have limited knowledge on answering technical questions for our product. Let me know when a good time is for our service mgr. to try and call you again. We look forward to getting your JWS system up and running so that you can enjoy the benefits of clean water!"
KEN K.
Jun 2017
It was difficult, but he did well.
Response from Jason's Water Systems
"Yes, our technician is a hard worker. Glad he was able to help you out! Thank you for the review."
Don L.
Sep 2016
unknown
Brandon V.
Jul 2016
Installation went very well and very fast. I would say the service is great. As another reviewer pointed out, the system is very much overpriced. You can get the exact same system (even a better one) online less than half of the price of this system, and installation really is not that difficult. Next home purchase I will save my money and purchase one online and install it myself, or pay someone to install. I give them an overall "B" because my friend referred me and he did not get the incentive that was offered, nor did I receive the reverse osmosis system for the kitchen that was offered as well.
Kathy R.
Mar 2016
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Response from Jason's Water Systems
"Thank you for your positive review! Our service technician has a great relationship with all of our customers and truly strives to take care of them. I will be sure to give him your update! Thanks, Jason's Water"
Kathy R.
Feb 2016
unknown
Response from Jason's Water Systems
"Thank you for taking the time to let us know how great your experience was. We pride ourselves on our high level of service and taking care of our customers. Thanks again and glad you are enjoying your Jason's Water System! ~Jason's Management"
Ricardo V.
Feb 2016
I think it is very expensive for something that we could have gotten way cheaper. We haven't had any problems but it is way too expensive. I don't think it is any better than any other water softener. The service was good, it was not excellent but very good. We had an issue at the very beginning and they came right away. The price is just twice as much as any other place that will give you the exact same system. That is my only issue with it.
Alejandra T.
Feb 2016
unknown
Response from Jason's Water Systems
"Thanks for taking the time to write us a review. Glad you enjoyed your experience with our technician. We look forward to continuing our support for our customers. Thanks, Jason's Management"
Luis P.
Jan 2016
unknown
Response from Jason's Water Systems
"Glad to help you out [Member Name Removed]! Thanks for the review! Jason's Water Syatems"
Timmy B.
Nov 2015
unknown
Response from Jason's Water Systems
"Thanks for the positive review. Glad we could get you taken care of!"
Helene W.
Oct 2015
unknown
Response from Jason's Water Systems
"Thanks for the positive reviews! Glad we could take care of you."
Darrell S.
Aug 2015
unknown
Response from Jason's Water Systems
"Thank you for contacting Jason's Water Systems!"
DOLORES V.
Aug 2015
He arrived on time but said there was not anything wrong as all W.S. water was OILY on the skin.That I was feeling the oil from my body! I could not remove the soapy feeling from my body.
Jason did not try to check out the W.S. .
I would not recommend him for any plumbing work
Dolores Vourvoulias
Jason did not try to check out the W.S. .
I would not recommend him for any plumbing work
Dolores Vourvoulias
Response from Jason's Water Systems
"Good to here our guys were on time! The concept of Water Softeners is to remove your hardness from your water. In turn, this will alleviate solids from staying on your appliances, bath tub, as well as your skin. Sometimes customers feel as if they are not able to remove all of the soap from their body. The technician is correct in letting you know that what you are feeling are the natural body oils being able to flow through your skin, now that the soap scum is no longer leaving a film on your body. I also reviewed your service work order. I noticed that you do not have a Jason's Water System installed. I know that with our products, when customers feel that their water is too soft feeling, we can add a 'bleeder valve' which will allow a small amount of hardness to be delivered in your home to offset the silky feeling. I hope that this will help with clarification of your concerns. Thanks, Emily VP Operations"
Raymond H.
Apr 2015
He was excellent and he has all the qualification papers. They are very helpful if I have any questions.
Response from Jason's Water Systems
"Thanks for the positive review! Jason is very passionate about educating homeowners and taking care of his growing clean water families. Glad you are enjoying the benefits of clean water from Jason's, the only system on the market to meet Plumbing Codes!"
MARIA D.
Feb 2015
The experience with them was very positive. I liked the level of personal service. The quality of their work was very good.
Response from Jason's Water Systems
"Thanks for the positive review! It is our goal to connect with every customer so that we can be sure they have a full understanding of the entire process of buying a water system. Glad you are enjoying! Let us know if there is anything we can do for you. Thanks, Emily"
Aaron G.
Nov 2014
This is my final review of Jason?s Water Systems. I felt it
was wrong not giving them an excellent rating again because our system is still
kicking and doing well now. Back during the fall of last year we were having
serious issues with our unit with it not pulling out the salt in the tank. They
found the issue and it turned out to be a bad hose and gasket from the parts
dealer and not their system from what we were told. It is now going on a full
year and our system is still going strong. Also, a friend of mine who also has
their unit, also is pleased with their system again since his has been working
well too.
So overall, their system has been keeping our water soft at 1
grain (probably even less since the water test instantly turns blue). Our
laundry, showers, ice box, and other water items in our house work extremely
well now. I am very pleased with the system again. I do applaud them calling us
directly and explaining their difficulty with the faulty part and feel more
comfortable with owning their unit. Overall, the price for the system was
competitive with other units and companies out there, and it has been keeping
our house at 1 grain. The wife and I are very pleased with the system and will
look into getting another in the future for our new house.
Response from Jason's Water Systems
"[member name removed], Thank you for the amazing review. It is our pleasure to provide you the with the highest standards in service and product. You deserve it!! ~Emily"
Bhuvenesh K.
Jul 2014
unknown
Joaquin S.
May 2014
A very professional company from start to finish.
My wife and I were very surprised that Jason himself dropped by to give us his sales pitch for his company. He is very honest and straightforward business owner and answered all our questions. Next day we had our system! Quick fast installation by their A+ tech and so far it has been the best upgrade for our new home. Well worth the money in comparison to the cheap alternatives at Lowes or Home Depot. Also Jason?s Water always guarantees their water softener systems for life!!!
My wife and I were very surprised that Jason himself dropped by to give us his sales pitch for his company. He is very honest and straightforward business owner and answered all our questions. Next day we had our system! Quick fast installation by their A+ tech and so far it has been the best upgrade for our new home. Well worth the money in comparison to the cheap alternatives at Lowes or Home Depot. Also Jason?s Water always guarantees their water softener systems for life!!!
Response from Jason's Water Systems
"(member name removed), Thank you for your amazing reviews. I am glad to hear that you feel our Jason's product was a great investment in protecting your home. Let us know if you have any friends that would also like to take advantage of clean water. Thanks, Emily"
Licensing
State Contractor License Requirements
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FAQ
Jason's Water Systems is currently rated 4.6 overall out of 5.
Jason's Water Systems accepts the following forms of payment: CreditCard
Yes, Jason's Water Systems offers free project estimates.
No, Jason's Water Systems does not offer eco-friendly accreditations.
No, Jason's Water Systems does not offer a senior discount.
Yes, Jason's Water Systems offers emergency services.
No, Jason's Water Systems does not offer warranties.