Frazier's Remodeling & Home Repair, LLC
About us
When hurricane Ike hit in 2008, some people I had met and had became friends with received serious damage to their home. I had previously done work for them with another company. My friends encouraged me to start my own business so that I could personally do the work for them. It was a big step, but with their support and the support of my family it seemed like the thing to do. It was a tough start but after 14 years we are still at it, and business gets better every year. We are general contractors now and do full kitchen and bath remodels as well as hardwood and tile flooring, additions, flood remediation, drywall repair, fencing and everything in between. We provide creative ideas for those tricky projects or tight budgets. Frazier's Remodeling & Home Repair LLC strives for the highest quality of work and cleanliness, with reliable & dependable respect for you and your home.
Business highlights
Services we offer
full kitchen and bath remodeling, additions, hurricane damage remediation, drywall repairs, fencing, flooring.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- PayPal
- Check
- CreditCard
- 3
Assorted photos uploaded by Frazier's Remodeling & Home Repair, LLC
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 10% | ||
| 2% | ||
| 2% | ||
| 2% |
Filter reviews by service
"We are not licensed for plumbing. On occasion if a job we are on requires plumbing we would use a licensed subcontractor. However; we did not do work for this person because they only required plumbing. I am sorry the Angie system rated this improperly. I will try and contact our representative to have it corrected."
"Unfortunately, we had been called out of state on a family emergency. We do apologize for any inconvenience."
I am a huge stickler regarding communication. From the first contact to have someone out to bid a job, through-out the job, and when it is finished. If i have to chase information, things are already starting out poorly. I had no such problem with Chris from Frazier's Home Repair. He was on time for our appointment to look at the job, he had a bid ready when he said he would, and was quick to answer any questions I had, sometimes even after hours when I didn't expect a response until the following business day.
Day 1 of the job, Chris and his team arrived early in the morning, we discussed the timeline and what phases would be accomplished on what days. He went over all the aspects of the work with his subs and helpers, and got everyone to work. He also pointed out that if we had a problem with the dimensions of the cabinet taking the oven size (it was going to be close!), how he would resolve it, and what extra efforts/cost to expect if we had to go that route. He went out of his way to accommodate keeping power on as much as possible since I was working remotely from home that day. Everything went well that day. The only hitch was my wife noticed the new drawer wasn't quite as deep as we expected. I took a picture and sent it to Chris that night just to ask about it. One look at the picture and Chris had an immediate answer that night "You're right, that will be rebuilt tomorrow to meet the specs."
Day 2: Crew was on time and got to it. I had a friend staying here to watch after things while i was at work. I got constant updates of how everything was progressing, and it sounded like there were no problems. I came home that evening to my brand new ovens installed, everything worked without a hitch.
Chris wasn't the highest bid, and he wasn't the lowest, but he was exactly what we needed. The job was done on time, I was kept informed, there were no surprises, and the crew did a good job of cleaning up after themselves and keeping the wood dust from the cabinet work to a minimum. All in all, i'm not sure how this project could have gone any better. We look forward to having Chris back when we're ready to tackle phase 2 with the range and vent!
"Unfortunately there was a misunderstanding and something fell thru the cracks if there is anything I could do let me know Thank you Chris Frazier Frazier's Home Repair LLC"
First of all he does not quote an exact price for his work but rather gives customers a high estimate instead so he can charge customers what ever suits him. And God forbid that you give him a deposit because it is nonrefundable, but he never bothers to tell customers that.
He quoted me $500 deposit. Never gave me a document or contract for a restocking fee when he quoted me a price more than I could pay. I told him I did not want him to do the job because he was too expensive and I could not come up with all the money to cover the project. I ask for a refund of my $500 deposit and he told me that their was a restocking fee and that he normally never refunds anybody's deposits back. I want my $500 deposit back. I signed no agreements of any kind saying i would not get my deposit back if quoted to high of price. I had no idea of his procedures on how he did business.
UPDATE: October 13, 2015
It has been a month and I am still struggling to get my $500 back and he is refusing to give me my $500 deposit back. Now I am going to have to go through the trauma and expense of going through a small claims court to get what is owed to me. I want all customers to be aware of his business practices. He never explained his business practices and that I would not be given a refund if I changed my mind and that he decided to keep my money even through there was not a single service done.
He claims that his business practice is not to refund anyone any money.
expectations. If I have any major household issues, they will be the ONLY ones I contact.
I trust them and know that they deliver with expediency,value, honesty and skill!
They totally cleaned up every speck of dust, wood, paint, siding, brick, pipe that was left after they completed their work.
They took pride in what they did and gave service with a smile.
Frazier team, you ROCK!
"My company does not service Willis TX and I am not sure how customer service allowed this review but it is a mistake."
Chris and his team have been an absolute delight to work with throughout this project. Thus far, the project has taken two weeks and we are waiting on materials to finish up but the project is currently 99% complete and I couldn't be happier with the effort or the results. The team that Chris assembled has bent over backwards to make sure that we were inconvenienced as little as possible and have been completely professional in all regards. There have, of course, been bumps in the road - no project is complete without them. Chris has been superb in communicating with us and working with us in ways that we didn't expect to make sure that what we wanted to accomplish was accomplished in a timely manner. Chris has also gone above and beyond our expectations not only in delivering results, but in managing our budget as well. He even had his team fix a small problem that wasn't a part of the scope of the remodel.
I would highly recommend Chris to anyone who needs a contractor for home repair and remodel. His team is the very best I've ever dealt with, bar none. Thanks Chris.
Licensing
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