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Tierney Plumbing LLC

Plumbing, Drain Cleaning, Water Heaters,

About us

Tierney Plumbing has a reputation of exceeding the customers expectations. We understand the frustration of having plumbing problems in your home. We provide a high quality repair or replacement that is guaranteed to fix the problem. Our plumbing services include but not limited to the following: Water heaters (including tankless) Slab leak detection Pressure testing Toilet repair or replacement Faucet repair or replacement Drain & sewer cleaning Sewer camera inspection Gas line testing & repair Kitchen & bath remodeling.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing services - gas, electric water heaters & tankless water heaters, leaks, replacement - faucets & toilets, clogged toilets, drippy faucets, gas related leaks, remodels, Sewer clean-out, remodels, sewer and water line replacement

Services we don't offer

Septic Tank & propane services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.81,369 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-50 of 1369 reviews

Ashley Z.
06/2017
5.0
plumbing
  + -1 more
Great! They are always amazing to work with!
Description of Work: Garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kelly C.
06/2017
5.0
plumbing
  + -1 more
They were able to see me the same day due to a cancellation, fixed the issue, answered my questions. Very professional. Would use them again.
Description of Work: Diagnose leak in bathroom under sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Celeste Van N.
06/2017
5.0
plumbing
  + -1 more
They were very nice. They couldn't figure out what was going on though. I had several come out and no one was able to figure out the leak. They were nice, professional and able to tell me the baseboards were wet. They did a pressure test outside and were able to tell me I didn't have a major leak. This leak was an on and off thing. I would give them an A for everything that they did but defiantly a A- because they were not able to find the actual leak and ended up being huge headache and six months of work having my floors tore out. But they weren't the only ones. My builder and their crew. I ended up having five others and no one was able to give me answers.
Description of Work: They came out for a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sean A.
06/2017
5.0
plumbing, drain cleaning
  + 0 more
They were extremely responsive, efficient and very reasonable. All items were repaired within 2 hrs. 25 min. I had purchased the 2 hour plumbing services through Angie's List. The only additional costs were parts and 1/2 hour of time. I plan to use them in the future for any other plumbing needs and would recommend them.
Description of Work: We had several items leaking (exterior faucet, toilet, interior bathtub) and clogged sink drains due to AC drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$160.75

Alex B.
05/2017
5.0
plumbing, water heater repair, drain pipe
  + 1 more
Prompt, courteous, explained the work to be done. All around very professional and trust worthy. Have used 2x since.
Description of Work: Replaced 2 water heater with a tankless system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Brian B.
05/2017
5.0
plumbing, home remodeling, drain cleaning
  + 1 more
Always professional, on time, with quality work. They are my first choice with an issue.
Description of Work: I've had them about for various work - shower demo/remodel; clogged pipes; water heater repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicky S.
05/2017
5.0
plumbing, water heater repair
  + 0 more
Needed to be replaced and brought up to code. He was prepared and did a very efficient job. Would certainly recommend and hire again.
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Michael L.
05/2017
5.0
plumbing, drain cleaning
  + 0 more
Ron showed up not just on time but ahead of time and had my problem fixed right away,cleaning out the line all the way in a friendly, professional manner while answering all of my questions.
Description of Work: Kitchen sink drain suddenly backed up completely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Stacy H.
04/2017
5.0
plumbing
  + -1 more
This worked out well. The quality was good. It was high but all plumbers are high. Took less then a day for the work to be completed.
Description of Work: They came out to replace two water heaters and overflow sensors.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Shane M.
04/2017
5.0
plumbing
  + -1 more
Plumber arrived onsite and was all business and professional. Communication was excellent. Overall an excellent experience. I'll definitely do business with them again and can recommend.
Description of Work: Leak outside the foundation -in the front yard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

James K.
04/2017
5.0
plumbing, drain cleaning
  + 0 more
Chris arrived on-time and was very professional. I told him the situation and he went right to work on unclogging my drain. He was able to clean both sink lines successfully in under an hour. He was very careful not to damage any cabinets or flooring in the process. When he was done, there was no mess or indication that he had even been there (except no more standing water in the sinks) :-). Another satisfied customer of Tierney plumbing.
Description of Work: Unclog kitchen sink and inter-connected laundry sink. One sink was completely stopped up and the other was very slow to drain. Liquid Plumber failed to remove the obstacle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

James K.
04/2017
5.0
plumbing
  + -1 more
The repaired it quickly and for a minimal additional charge for parts that were used to make the repair.
Description of Work: Had a small pinhole leak in a pipe. They had to remove a section of pipe and re-build.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$27

Donna M.
04/2017
5.0
plumbing, water heater repair
  + 0 more
All work was done professionally and well. No complaints.
Description of Work: I have had Tierney plumbing do several jobs for me from working on a toilet to installing new bathroom fixtures to replacement of a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeremy D.
03/2017
5.0
plumbing
  + -1 more
They did it in one visit. We had coupon for them, it was a Big Deal. They got to me promptly. When they came out, they were very straight forward as far as what was going on, what to expect and the timing they expected to take as far as in relation to the deal. No up sell.
Description of Work: We had them come out and replace 2 sinks and 2 faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ROBERT J.
03/2017
2.0
plumbing, home remodeling, drain cleaning
  + 1 more
Tierney Plumbing provided good service in the first two visits during my remodel. The last visit NOT SO GOOD. The tub strainer was missing and the overflow stop did not function. Before the work of replacing the drain was approved I had asked the plumber if any risks involved. NONE was the reply. They just screw in and out. According to the most recent story from Ronald (the owner) the old drain came out fine, but when the new drain installation was started low and behold all the connections for the tub drain and overflow suddenly dis-assembled themselves. HMMMM? Ronald (the owner) told me that anytime you work on plumbing there are inherent risks. Maybe Ronald should share this information with his plumbers? Had the plumber shared that sentiment you would not be reading this review now. Is not the consumer entitled to an HONEST answer to a simple question to allow them to make and informed decision? Now repair options are limited to Removing the tub and the Italian marble surrounding it or remove the neighbors stair case to access from the back side. When I asked if they had insurance to cover this tragedy. Ronald's (the owner) statements "Your plumbing is bad, was installed incorrectly, we did nothing wrong, not our fault, nothing wrong with my ethics". By the way their website says they ALWAYS have 100% satisfaction guarantee. I guess that guarantee is NOT applicable to ALL of their work? On the bright side don't think I was not charged for that last service call? Need to review CC statement.
Description of Work: REPLACE 3 FAUCETS, SHOWER FIXTURES, REMOVE/INSTALL DISHWASHER, REPLACE DRAIN IN LAVATORY SINKS AND TUB, WELL ACTUALLY DID NOT COMPLETE THE TUB DRAIN AND ADVISED THAT REMOVING THE TUB AND DESTROYING THE ITALIAN MARBLE SURROUND IS THE NEXT STEP TO REPLACE THE DRAIN.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Response from Tierney Plumbing LLC
We were asked to come back to remove the old tub strainer and install a new one. Unfortunately, the current drain was not installed properly under the tub and the PVC pipe was not glued into the fitting. Our plumber removed the drain with no issues (it unscrewed fine), but when he attempted to install the new one, as soon as he started to apply pressure, the drain fell apart at the trap. We have pictures of the old drain and it clearly shows that the PVC pipe had no primer and the glue joint was separated. The glue joint was not pushed in all the way causing it to fail. Also, the waste and overflow was made of brass and the threaded fitting was rotten. There was obviously an existing problem with the tub drain. Customer was not on site and we contacted him with the situation informing him that we needed to gain access to get to the separated leaking pipe. Tierney Plumbing can not be responsible for old and improperly installed plumbing. Customer claims that our plumber told him that there was no risk involved. The plumber on-site disputes that comment as it never took place. Under normal circumstances, this would not have happened but because of the improper installation from previous repairs or install, it failed. When the Owner, Ron Tierney, called the customer, the customer asked right away for our insurance information. Ron explained that this was not an insurance claim that was Tierney Plumbing's fault. Customer started to insult Ron Tierney stating that he was unethical. Ron Tierney stated that the plumbing was leaking under the tub and wouldn't you want to know that? Customer said that if he knew there was a problem with it, he would have left it for the new Homeowners to deal with. 100% satisfaction is NOT based upon old plumbing that was installed incorrectly and leaking by someone else.

Michelle T.
03/2017
5.0
plumbing
  + -1 more
The gentleman was quick, he knew what the problem was and went to work on it right away, I had two toilets that need to be taken off and reset. The first one he could not reset due to damage to the floor that needs to be fixed first but the second one he was able to change out the rusted ring and reset it and did it all in little over an hour. I will definitely be calling them back for future needs. The price was extremely reasonable, better than I expected it would be.
Description of Work: two toilets taken off and reset.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Jan R.
03/2017
5.0
water heater repair
  + -1 more
I used a coupon from Angie's List. It was more expensive because it was Saturday. But he replaced it immediately on Sat so I was very impressed that we didn't have to wait till the next week. I have no idea how to judge the price because I've never priced them or anything, but I guess they were just fine. It was just 1 guy and it took about 4 hours. He was really good at explaining it, cause they didn't have a way to drain it out the side so they had to put on a special alarm kind of thing that is required by the new codes. He did a really good job of explaining it so I felt comfortable with him.
Description of Work: They replaced a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

alexis J.
03/2017
5.0
plumbing
  + -1 more
Above and beyond service. While he did the installation of the disposal, he noticed that a cupboard door hinge was loose and tightened it without asking or charging for it.
Description of Work: Garbage Disposal Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181.25

Steve H.
03/2017
2.0
plumbing
  + -1 more
Not great. Only remove and replace mentality, estimated thousands to cut slab etc. Different plumber came in with another solution, $500.00 total and passed inspection no problem.
Description of Work: Needed tub drain plumbing relocated for bathroom remodel.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Tierney Plumbing LLC
Tierney Plumbing provided a bid for exactly what the customer requested and we wrote up the bid that was exactly acceptable for code. If this other plumbing company installed the drain in a different way, than what the customer described to me, then you can't control that. Whatever way it was installed needed a permit and inspection. However, checking with the City of Highland Village, there was no permit pulled as he stated. Customer stated that is passed inspection which is a lie. This was as bid, and getting an overall D score is ridiculous because he didn't like our price and the fact that it required a permit. Obviously, the customer did not like having to get a permit and the plumbing company (if it was a licensed plumber) who performed the work, never pulled a permit. The City of Highland Village recommended that we contact the State Board of Plumbing Examiners to report him. The City of Highland Village is going to look into this as well.

jeff S.
02/2017
5.0
plumbing
  + -1 more
Received a call from the plumber he showed up promptly quoted me a price and was done 30 minutes later, with just a light overspray from the painters.
Description of Work: Was doing some major renovations (siding/painting) and noticed the backyard faucet was leaking. I called and asked if they had anyone available, they said someone could be out about 2 hours later, I also explained the various levels of work going on and they said no problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Ryan O.
02/2017
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Once we connected and scheduled a time, they were great.
Description of Work: I needed the undersink plumbing replaced in 3 sinks, along with getting regular maintenance (descaling) performed on 2 tankless water heaters. I was a little disappointed with their response time at first, but my initial call was just after a deep freeze and they got behind on responding to customer inquiries. Once we connected and scheduled a time, they were great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Young S.
02/2017
5.0
plumbing
  + -1 more
Came on-time as scheduled. Quick and professional. A job well done.
Description of Work: Garbage disposal replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula M.
02/2017
5.0
plumbing
  + -1 more
Went very well, as usual. Third time using Tierney and would use again. Jason does a fantastic job explaining everything and taking the time to make sure the job is done right. Attention to detail and conscientious. Jason had noticed the new pump was defective prior to leaving and they were right back out after the weekend to replace it, as promised. Jennifer (one of the owners) was very good with communication, keeping us in the loop and rescheduling the return visit.
Description of Work: Recirculating pump replaced on water heater.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

DOUG G.
02/2017
5.0
plumbing
  + -1 more
on-time, called with what needed to be done. Technician- courteous, straight forward. Overall excellent customer service.
Description of Work: Busted pipe at the to home water shutoff valve. Repaired pipe and replaced valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Steven L.
01/2017
5.0
plumbing
  + -1 more
The plumber was punctual, informative and thorough. The work was performed was outstanding and we plan to use Tierney Plumbing for our future needs.
Description of Work: Repair to shoddy plumbing under three sinks (probably performed by unqualified previous homeowner), installed four faucets and one Flood Stop on a water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Contact information

935 S. Kimball Avenue, #168, Southlake, TX 76092

http://www.tierneyplumbing.com

Service hours

Sunday:
6:00 AM - 3:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
6:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
M-21719

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Natural Gas Lines,
Drain Pipe Installation,
Appliance Repair,
Heating and Air Conditioning,
Handyman Services,
Wells and Pumps,
Water Coolers

FAQ

Tierney Plumbing LLC is currently rated 4.8 overall out of 5.

Sunday: 6:00 AM - 3:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 6:00 AM - 5:00 PM

Tierney Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Tierney Plumbing LLC offers free project estimates.
Yes, Tierney Plumbing LLC offers eco-friendly accreditations.
No, Tierney Plumbing LLC does not offer a senior discount.
Yes, Tierney Plumbing LLC offers emergency services.
Yes, Tierney Plumbing LLC offers warranties.
Tierney Plumbing LLC offers the following services: Plumbing services - gas, electric water heaters & tankless water heaters, leaks, replacement - faucets & toilets, clogged toilets, drippy faucets, gas related leaks, remodels, Sewer clean-out, remodels, sewer and water line replacement
Septic Tank & propane services

Contact information

935 S. Kimball Avenue, #168, Southlake, TX 76092

http://www.tierneyplumbing.com

Service hours

Sunday:
6:00 AM - 3:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
6:00 AM - 5:00 PM