From the Start, Working with Morningside was such a pleasant experience. I have not had good luck with contractors in general but now after working with Morningside and their team- I would never use any other contractor for any of my Landscaping needs. Their professionalism, attention to detail, attentiveness and listening to my desires was from start to finish- Absolutely Exceptional!
Description of Work: I hired Morningside which provided a Master Plan of Front & Back Yard and allowed me to work in phases considering my budget and priorities. We began with initial patios & plantings around patio along with starting my trees for privacy.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
ANN W.
06/2007
1.0
landscaping
+ -1 more
They put in plants that were inappropriate for this area and which I must now remove because they have overwhelmed my small yard in only 1 1/2 years I paid for three boulders, but only received two. They caused severe drainage problems which they refused to correct unless I paid additional money. I have now spent a total of $3,500 to repair this work. Inferior workmanship on the gravel walk; some of the stones are so unstable that they can't be walked on safely. I requested a low maintenance landscape and received a high maintenance landscape, with plants such as Camellias that require a lot of soil, water, and pruning care, though I told her I had never had luck with that plant. Many of the plants have died, some have been replaced, only to die again because the soil, drainage, and locations have been completely unsuitable. She says the plants are appropriate with regular maintenance, with her doing the maintenance at a very high price. Overall, it was a terrible experience.
Description of Work: Designed and installed landscaping front, back, and side yard for a small new home. Later installed a French drain, at additional expense to me, to fix drainage problems resulting from their poor design.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$20,000
Response from Morningside Landscape & Construction Inc
Morningside Landscape places the highest regard on our customers and their satisfaction with our work. From the initial meeting through the design process and the installation, our customers receive constant communications with their salesman to assure their happiness from start to finish of their project. All plants are selected with our clients. We spend time selecting plants through the Tan book which describes plant attributes and photos. We have found that choosing each plant with the client along with explanations and advisements, we have done our job and usually can ensure that our clients have a clear understanding of their selections. We are professionals and offer a clear estimate which lists all materials to be installed and agreed upon before beginning work. Landscapes must have regular maintenance which we go over with each client. In her case, all these above procedures were followed from start to finish. We have had multiple meetings with her during and after her warranty period. We have replaced may plants, some due to warranty issues and some not usually covered under warranty for reasons of neglect or seasonal items. We also do not assume responsibility for her drainage problem because it was pre-existing. She was aware of the issue before we began and wanted to take care of it through her builder. We feel we have gone above and beyond to please her and be as professional as possible. Dawn Demitri-President
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Service Categories
Landscaping,
Landscaping - Lighting,
Pavers and Hardscaping,
Stone and Gravel,
Lawn Irrigation,
Landscaping - Lakefront
FAQ
Morningside Landscape & Construction Inc is currently rated 3 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Morningside Landscape & Construction Inc accepts the following forms of payment: Check
Yes, Morningside Landscape & Construction Inc offers free project estimates.
No, Morningside Landscape & Construction Inc does not offer eco-friendly accreditations.
No, Morningside Landscape & Construction Inc does not offer a senior discount.
No, Morningside Landscape & Construction Inc does not offer emergency services.
No, Morningside Landscape & Construction Inc does not offer warranties.
Morningside Landscape & Construction Inc offers the following services: Landscaping backyard, designer & hardscaping, shade structures, outdoor kitchens, fire features, masonry walls, seating & patio, unique lighting designs, fencing, drainage systems & corrections, sprinkler systems/irrigation, planting plan & material.