Timeless Sunsets Decks & Patios

They did a great job and it was very nicely done. They were easy to work with.

Timeless Sunsets completed a beautiful deck at our home. Their quality and accuracy of work created an above satisfactory deck. Workmanship and attention to details were excellent. The employees who completed the deck were honest, professional, knowledgeable, and worked with collaboration skills and teamwork, which allowed for timely completion of our deck. I highly recommend Timeless Sunsets for your deck.

The team of Charles and Monroe who did the framing and the deck were pure professionals. Over 40 years of foundation work and it showed. They worked everyday through the Texas summer heat. The deck is beautiful and looks better than originally designed. As the project started they say small flaws in my vision and gave me their opinions and it payed off big time. Seriously give John and his team a big consideration when choosing a deck.

Robert was very responsive and easy to work with. The work was done as planned, the workers spoke English well and were communicative about the status of the job. They used quality materials and workmanship is better than the original deck stairs they removed.

First, let me say that the deck is beautiful. The man who built it was knowledgeable and hard working. The women who came to apply the sealer were great. We were given nice discounts for being a teacher. All of those are the pluses to our experience and pushed our rating to C. Our problem with the experience was the length of time it took, poor communication from the company about deliveries, work schedules and the fact that only ONE man worked on our deck the entire time (which affected the length of time to build). Timeline and completion plan were big concerns of ours from the estimation process. We told each company we got estimates from that we wanted the time between taking the deck off of our house to completion to be tight and minimal. We were told that this was possible. On our estimate from Timeless Sunsets, we were told 7 days. It took 3 weeks! If the company had been transparent (tell us lumber was hard to get, tell us you are having ONE man do this entire job, etc.), we could have either prepared or chosen someone else. I have texts from the owner telling us when lumber would arrive on a Monday (we thought he had an ETA from the lumber company). The installer took the deck off of the house on that Monday, so we could no longer exit the back door to the yard (it’s 4 feet off of the ground). The lumber did not arrive until Thursday afternoon and then the company told us they would begin the rebuild after the weekend. That’s one full week with no back door. Again, we said from the beginning that timing was important to us.

Sent them couple of emails, received discount coupon , but they never responded

They will always do what's best for the customer. We appreciate them getting the project done quickly, but yet ensured all the details in making our deck look fantastic. We are going to have so many memories on this deck, we appreciate the 110% they gave on our project.

project went well. extra care was giving to the selection of the decorative wood. the finish work was great. very proud of our new deck.

No footers were dug under the main pergola 4x6 posts. The entire structure rests on a single 2x6, which has now collapsed. I called George, but was brushed off as if it were not his problem. BEWARE!!!

Poorly. I requested this company to do work at my home, as there were fairly good reviews on Angie's List. Unfortunately, this company performed very poorly and not to the "A" rating on Angie's List. A representative from the company came to my home first on 11/16/2019. He looked over the job and gave a proposal for replacement of a damaged screen and wooden reinforcement of mounts for three large screens on a screened in porch. I called him back on 11/18/2019 to tell him we wanted him to do the work. He said they were running about 1 - 1 1/2 weeks out on doing work. I told him that was fine, and he told me he would email me the contract that day for me to sign and email back. I never received a contract from him, so I called him on 11/21/2019. He said he knew he hadn't sent the contract and WAS WAITING FOR ME TO CALL HIM BACK because his boss wanted him to get a hard copy contract signed by me. He would have to come back to my house to get this signed. He returned on 11/23/2019 at which time I signed the contract. At that time, he told me they were two weeks out on performing the work. I told him that was fine, but that I would like the work finished before Christmas because I was having house guests (and the existing damaged screen was a mess). He said no problem, about two weeks. Three weeks went by, and I called the company to find out when they would do the work. He had told me two weeks. The company rep and another company rep profusely apologized that they had not gotten back with me. The second one told be someone would contact me on Friday, December 13 or Monday, December 16 to schedule the work for the week on December 16. I never heard from anyone, so I called back on December 19 to ask when the work would be scheduled. The company rep I spoke with apologized profusely and said someone would call me back in about 10 minutes. He was puzzled as to why no one had called since the company was "caught up" on work. About an hour later, the owner of the company called me to ask about why I was calling. I told him that about 4 weeks had now taken place since I signed the contract and that multiple employees of his had stated that the work should have already been completed. HE EXPRESSED TO ME ON SEVERAL OCCASIONS OF HIS FRUSTATION WITH HIS OWN EMPLOYEES AS TO WHY THEY WOULD TELL ME ANY OF THE THINGS THEY HAD TOLD ME SINCE HE WAS THE ONLY ONE WHO SCHEDULES ANY WORK. He stated several time that they needed more training but that they kept calling him saying that I wanted to know when the work would be started. While I agreed with him (that he maybe has the need to provide more training to his employees), I wasn't sure why he was "showing me his dirty laundry" for his own company. If he felt they needed more training, why complain to me about that? He told me he would only to be able to do the work after Christmas. I decided to wait on them. The owner called me on December 26 to schedule the one day of work for December 27. On December 27, a worker came to do the work, but when he came, he told me that he could not do the work in the way that was represented to me on the contract of November 23. He said he could not replace the existing screen, but would need to fabricate a screen with wood, screen material, and staples. Because this was different than discussed in the contract, I did not want him to start the work before I talked with the owner of the company. Neither I nor the worker could reach the owner for more that an hour. The worker left to go to Lowes to look for something to repair the screen. After about two hours had passed, the worker had not returned. I called the owner who then answered. He said that he had told the worker to leave, even though no one told me that the worker would not be returning. The owner proceeded to tell me that they could not do the work as had been represented to me on November 23 and that they could not help me. After that he told me over the phone that he was voiding the contract. He told me that they wouldn't be able to make that much money anyway on my project. He also expressed regret to me that his worker had lost a day's wages. I'm not sure why he was telling me all these things about the inner workings of his business. The owner, at the end, did give me the name of a screen company that might be able to help me out. I thanked him for giving me this information.

Scott at Timeless Sunsets was very professional, courteous, knowledgeable and informative during estimate of our deck. The estimated timeframe they gave to start and complete our deck project was right on. We did request a small addition primarily for safety, which did take them almost two months later to come back out and complete; the two months was not such a big deal, as everything else was great. John handled the crew, headed by Jorge who did an outstanding job in the building of our deck. They kept us informed in the whole process. The workmanship and quality they put in to it was very evident. Lastly, the quoted price never changed, not to mention it was quite reasonable to begin with. I highly recommend Timeless Sunsets for your deck needs, as for all the previous listed reasons.

The work was excellent. They were very professional. They wanted to make sure it was exactly as I requested.

First and foremost, this company builds an Amazing product and we couldn’t be happier w/the outcome!! The concept, design (Scott), w/initial visit and execution (Mike) were beyond reproach. This honeymoon followed a small “hiccup” by their first sales representative (Joey) and a few small issues which followed. This company is going through a transitional phase which caused some growing pains and with those, missed customer service/satisfaction opportunities. However, I wouldn't let that dissuade you from hiring them as I stated, their leaning and growing curve should make them better in the future and without question, their end product is Outstanding!!!

Stay away from this company. They started the project months ago and never finished, and now they have stopped responding completely. DO NOT hire if you want the job finished. I am having to find someone else unfortunately.

This business is a definite A plus! Our deck project was a large, multi-level deck with over 700 square feet with several terrain challenges. The design and construction team overcame each challenge and built us a deck that will last for a lifetime in just two weeks! The whole process was great from beginning to end. The builders worked tirelessly in the August heat to give us a deck that we are extremely proud of and it has changed the character of our lake house for the better. The price that Timeless Sunsets gave us was the best of the companies from which we solicited bids and was exactly what was charged at the end of the job. This deck is absolutely top notch quality! If you have a deck to build, hire these folks. You won't be sorry!

talked very nice over the phone, showed up on time for estimate than I waited over a week for the quote. I then called and sent email asking when quote would arrive. Next action is I then I get an email telling they are too busy to take my job. What a total waste of my time. Can't comment on quality or price but if they don't want a type of job, don't waste people's time.

I highly recommend Timeless Sunsets to build your next deck! Mine turned out exactly as I invisioned. It’s beautiful! From start to finish things went just as expected and very smoothly. Their price was competitive, offered design ideas and followed their timeline perfectly. Jorge and his crew did a great job! I would definitely use them again!!

Timeless Sunsets Deck & Patio did an awesome job with our deck,screened patio and garage stairs. George and Scott were very helpful and attentive to our requests and questions. Their crew provided excellent attention to details, which resulted in excellent workmanship. Their policy of payment after the project was completed made the financing with trust and assurance a great deal easier. We highly recommend Timeless Sunsets Decks & Patios!!

The whole project, from start to finish, was a great experience! Mr. Antuna showed great enthusiasm and had many ideas when he first met us which was reflected in the design of the remodel. We were very pleased with the plans he designed. This enthusiasm was carried through all areas of the project. They started demo while we were out of the continental U.S. and kept us informed of progress and sent pictures. All the carpenters and the hired electrician were professional, courteous, and cleaned up every day at the end of the day. Jorge was a workhorse! He showed up early, took a short break (on-site) for lunch, and worked until dark every day they could, working around the unusually wet weather we had. The project took a little longer through no fault of their own due to weather issues and the deck railing manufacturer shipping damaged railing (which they refused to install or try to fix on site.) Our total satisfaction in every step of the project always seemed to be the end goal. I am looking forward to hiring them again for the next phase - the outdoor kitchen!

Very pleased with the outcome! New gable looks great! The crew is very talented in their woodworking ability. I showed them a photo of window trim I found on Pinterest and they recreated beautifully on first try. Would hire this company again. Very fair pricing.

Work was done on the schedule agreed upon, for the price agreed upon. No hidden costs. George was easy to work with and his crew were excellent workers. I'm very pleased with the results.

Absolutely the BEST! Scott was wonderful in his design, taking care of HOA paperwork and explaining everything. He even returned when I added a swim spa and needed additional work. Jorge and his crew were outstanding! Very professional and hardworking. Jorge was patient with me when we had a misunderstanding regarding the design. He touched base with me at every step towards completion. George has a fantastic company and employees. Have had many compliments on the deck.

Angie's list sent me recommendations on three contractors. After reading the reviews on line, I knew who I wanted for our project. We initially met with Scott and the first thing I asked was for him to explain the unfavorable evaluations the company had received back in 2014. He was honest and straight with me when he said that they had some problems back in 2014. He said the problems have been fixed, which I could see by the favorable reviews for the last 3 1/2 years. We then met with George who took measurements and made a few changes to the original plans. I work evenings and told George that my wife could answer any questions and or problems that could come about and he had no problem with that. I would come home each night after work and to be honest, I was "wowed" by what I saw each night. The first night was the framing of two decks. The second night the flooring was in place and the two decks looked awesome. The third night the roof was in place and it was actually higher than we expected. The fourth night the room was screened in on two sides, the railing had been installed on the open deck and a step had been added. The workers returned on Saturday to finish the screening of the last side and added the aluminum door to the outside deck. I only was able to see the workers for any length of time on Saturday, and I was impressed with their attention to detail. Unfortunately, I do not speak Spanish and would have loved them to know what a fantastic job they had done. My wife and I had an idea of what we wanted, but George took that idea and made it better. My wife is retired and she loves spending her days in her new screened in room. She says, I have only been waiting 20 years for this. Me, I have a place to barbecue and can watch my ESPN. Even the cats have enjoyed going out to the screened in room. Yes, I would highly recommend Timeless Sunsets Decks & patios.

I really enjoyed working with George as he was very responsive to my needs, gave me a very competitive bid and was able to start work immediately. George's crew was great, on time and worked extremely hard to complete the whole project on time and to my desires. The stairs they built over my septic are a huge improvement over what I had and they did a fantastic job on my deck. It all looks really great and I would highly recommend George and his team!

Company was able to start right away, didn't have to pay for services until job was done (no one else that we got bids from did this) Demo took 3 days as there was extra decking material attached to original structure that had to be cut out in pieces and removed. Framing went quick and Timeless reinforced the standard structure above what I was expecting. Any time that cuts were made that required 2 boards to meet they joined them with a 45 degree cut so that the screws would anchor the boards down (nice quality touch). Made a few small changes to design along the way with no problems. Waited to get it stained next week.