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Lisa's Appliance Service

Appliance Repair, Electrical

About us

Doing business since 1979. family owned and operated. If you need appliance repair services, just call Lisa's Appliance Service. We offer in-home repair services by factory trained technicians, and if you call us during our regular business hours, the phones are always answered by a person and not a recording or answering service. If you need service, we will do our best to repair your problem in a timely and affordable manner. Our business is known for personalized customer service.

Business highlights

46 years of trusted experience

Services we offer

Family owned/operated and insured. Manufacturer warranties and 30 day warranty on service charge and labor. If we check the appliance and we can't figure out what the cause of the problem is, we will not collect a service charge! All Appliance Repair-We also offer over the counter parts for Do-It-Yourself projects.

Services we don't offer

Plumbing.

Amenities

Senior Discount

10% up to $15.00



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.943 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 26-43 of 43 reviews

Becky B.
08/2017
5.0
appliance repair
  + -1 more
Always pleased with Lisa
Description of Work: Called Lisa about a water softener and she referred me to a Plumber to come look at. I have used Lisa in the past for a Dishwasher and Fridge and would not call anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Delores D.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: 2 separate washing machi me repairs. Replaced washer moter and washer lid retaining clips.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$412

Dan R.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sam W.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fix door on Dryer. Arrived promptly assessed the work and stated they would have to order a part. Came back as scheduled and completed the repair. This company was prompt, courteous, and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Lisa's Appliance Service
Thank you Mr. [Member Name Removed], we appreciate you.

Bradford H.
01/2016
5.0
appliance repair
  + -1 more
unknown
Rating CategoryRating out of 5

Response from Lisa's Appliance Service
I'm sorry you were displeased. I looked for your work order and di not find one.

Jane M.
12/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Checked out my appliance repair issues and provided repair quote. I chose not to have the repairs made

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Response from Lisa's Appliance Service
Thank you for having us check your appliances.

Lenora C.
09/2013
5.0
appliance repair
  + -1 more
Very pleased with service.
Description of Work: Repaired refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

David R.
01/2013
1.0
appliance repair
  + -1 more
Never returned call
Description of Work: Never returned call

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


charles M.
11/2012
5.0
appliance repair
  + -1 more
Couldn't be happier.
Description of Work: Refrigerator and freezer was not cold enough. Patrick came right out and thawed coil so it started cooling. Came next day and replaced defroster thermostat and ice maker. Outstanding service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Thomas C.
11/2012
5.0
appliance repair
  + -1 more
Great!
Description of Work: We called yesterday, Monday, 11/12 before Lisa's opened. We discovered that our second refrigerator wasn't working. Patrick called back within an hour, said that he would call when he was on his way. He arrived within 10 minutes of his estimated time. Unfortunately, our refrigerator was beyond help; Patrick gave recommendations on a new one and what to look for. We also had him look at our previously quiet dishwasher which isn't quiet any longer. He gave estimates - like $300 for a new motor, and more for the control panel. Both of them are still working; Patrick gave an estimate of another year or so of life and that perhaps replacing the dishwasher would be cheaper. We've used Lisa's Appliance in the past and we have always been well pleased with their service and honestty. Tom and Helen Cox

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Cynthia L.
10/2010
5.0
appliance repair
  + -1 more
They fixed it for me. They have worked on it earlier too. They are very responsive and very good. They are very prompt and very polite too. They are very good about coming back if they haven’t gotten things fixed. They wouldn’t charge us for their return visits. I have used them several times. They are really good people.
Description of Work: I used Lisa's Appliance Service to replace the icemaker on my freezer. I have been using them for a couple of years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Thomas C.
01/2010
5.0
appliance repair
  + -1 more
They were fine. It’s a very small company. The guy that came did a good job. They were recommended to us by our plumber. We are happy with them.
Description of Work: We used Lisa's Appliance Service to repair the dishwasher 3 months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

John T.
12/2009
5.0
appliance repair
  + -1 more
They came in with the refrigerator and did the job right. It was a service call that I had made. Everything is working fine now.
Description of Work: I used Lisa's Appliance to repair my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Roberto P.
11/2009
4.0
appliance repair
  + -1 more
I would not use them again.
Description of Work: Lisa's Appliance was hired to look at my fridge. There is ice forming at the bottom of my freezer, but they were not able to repair it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$79

Cynthia L.
08/2009
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Cynthia L.
07/2007
5.0
appliance repair
  + -1 more
Lisa is an honest, affordable and capable alternative to "factory authorized" sub-zero repair facilities, all of which have negative ratings from the Better Business Bureau, and when listed with Lisa's. A very pleasant experience on once they finally showed up. Very pleasant owner and technician. Very knowledgeable technician. Failure to adhere to scheduled appointment times. It took 3 different appointments before technician finally arrived. Call office frequently on scheduled day to check about whether technician is likely to be able to keep appointment. Call customer as soon as you know technician might not make appointment time, and keep apprised afterward. Improve scheduling.
Description of Work: Repaired blockage to ice maker on sub-zero separate built-in freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$108

LAURIE H.
04/2007
5.0
appliance repair
  + -1 more
He came out to look at our washer and dryer and told us it would last forever because of the way it was built. He recommended using it until they wouldn't work anymore and then replacing. He is honest and forthright about the things we need to know. They are very prompt, they tell you they will be here and then they are here.
Description of Work: They service appliances. We have a rental and they came to look at the dishwasher and told us it would cost more to repair than to buy a new one. He also recommended replacing a microwave rather than repairing. He does installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)

Contact information

200 Schertz Pkwy, Schertz, TX 78154

www.lisasapplianceservice.com

Service hours

Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Electrical

FAQ

Lisa's Appliance Service is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 9:00 AM - 12:00 PM

Lisa's Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Lisa's Appliance Service does not offer free project estimates.
No, Lisa's Appliance Service does not offer eco-friendly accreditations.
No, Lisa's Appliance Service does not offer a senior discount.
No, Lisa's Appliance Service does not offer emergency services.
No, Lisa's Appliance Service does not offer warranties.
Lisa's Appliance Service offers the following services: Family owned/operated and insured. Manufacturer warranties and 30 day warranty on service charge and labor. If we check the appliance and we can't figure out what the cause of the problem is, we will not collect a service charge! All Appliance Repair-We also offer over the counter parts for Do-It-Yourself projects.
Plumbing.

Contact information

200 Schertz Pkwy, Schertz, TX 78154

www.lisasapplianceservice.com

Service hours

Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM