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Alamo City Arbor Care

Tree Service

About us

For a more personable experience please call Jon at (210) 599-8733. Super Service Award winning Certified Arborist for 8 consecutive years. Total tree care. We look forward to doing business with you. Cost is determined by the job.

Business highlights

34 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential & commercial tree care, landscaping & installation, tree removal, pruning, stump grinding, consulting & design

Services we don't offer

Fencing

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9767 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
2%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 376-400 of 767 reviews

Sonya W.
06/2013
5.0
lawn service, mulch, hardscaping
  + 1 more
They brought in soil that has 4 different components and St. Augustine sod for our backyard which is more than 2200 sf. Jon's team weeded, raked and then spread the soil and laid the sod. They hauled away the leaves, weeds, ect. The process in the backyard took about 5 or 6 hours for a team of about 3. The backyard was $2100 with the Angie's List discount they offered. We had priced several people before choosing them and the prices were all about the same.We were so pleased with the backyard that we asked for a quote on the front yard which they came to do a few days later. Jon's team was quick, responsive and helpful with information about sod/grass. We recommend them.
Description of Work: Brought in soil and sod for our front and back yards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

David T.
06/2013
5.0
tree service
  + -1 more
They were very organized, professional, and quick. They took down the tree very quickly and did a thorough job of cleaning up all of the debris.
Description of Work: Removed a dying cedar tree near the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Scott L.
05/2013
5.0
tree service
  + -1 more
They got busy and couldn't come at first when they planned to, and ended up coming on a Saturday. Arrived promptly at 9:00 a.m. with a full crew, went to work, kept the driveway clear for neighbors, worked hard in the heat all day. The trees look fantastic and they did a wonderful job of cleaning it all up (removing ball moss makes an incredible mess!). We would use them again in a minute - they even found an earring my wife had lost in the back yard!
Description of Work: Removed ball moss from four live oak trees, trimmed all the other trees in the yard that needed it, including cutting other trees back from the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Gail L.
05/2013
5.0
tree service
  + -1 more
The evening prior a car left the roadway and plowed through my yard hitting a 25 yr.old oak tree. A large portion of the tree had all of the bark removed as a result. I called Alamo Arbor Care, who has done tree pruning for me in the past, and asked if someone could come out that day and treat my tree. Before the end of the day the tree was treated and all the loose bark removed from the area. I never know how to grade someone on price because I don't have this type of work done often, but their quick response to my problem was well worth whatever they charged.
Description of Work: He treated my oak tree to prevent disease and bug infestation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Glenn C.
05/2013
5.0
tree service
  + -1 more
Very well... The price was really good compared to the other company's which provided estimates.
Description of Work: Remove a 30+ year old tree which was struck by lighting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,245

barbara W.
05/2013
5.0
tree service
  + -1 more
I was called to let me know they were on their way to the house. Before I arrived they had already started. They were quick and efficent. The branches were chipped into a truck. After the larger branches had been chipped the men used rakes to rake up all the smaller twigs. They left the yard the way they found it. Very professional. I would use Alamo City Arbor Care again. I would also recommend this business to everyone.
Description of Work: trimmed a tree

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Fred A.
05/2013
5.0
tree service
  + -1 more
Alamo City Arbor Care did some major pruning on our large trees just like we wanted them to. They moved a large amount of items from our back patio (patio set, BBQ grill and container garden). We are very pleased with their care of our trees and property. They got us a price quickly, came out the next day and left the yard clean and neat. We were concerned that a large tree, close to the house could be a danger to our foundation but the owner assured us that based on the type of tree that we didn't need to remove the tree. I'm not sure who was happier about that - me or him! A less honest company could have said it had to be removed which would have cost a lot of money and would have robbed of us the wonderful shade in our back yard. This is the third time we have used Alamo City Arbor Care and will continue to use them in the future. We used other providers in the past but were never as satisfied with work performed and professionalism as we are with Alamo. I definitely recommend this company.
Description of Work: Pruned 4 large trees in front and back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Dee B.
05/2013
5.0
tree service
  + -1 more
Hired Alamo City Arbor Care to trim up the oak trees on property and they did fantastic job. Very pleased with their services. The trees never been professionally done, they trimmed and shaped them really nice. Completely cleaned up after themselves, yard was spotless, and took all the debris with them. Very happy with them.
Description of Work: Trimmed 5 oak trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Robert F.
04/2013
5.0
mulch, tree service
  + 0 more
There was a delay in getting a proposal, but considering we requested it in such a busy time of year, not surprising. They did good work and finished promptly once they started.
Description of Work: Tree trimming Weed, weed lock fabric, and mulch all beds Mulch Doug's part of side yard

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Shannon G.
04/2013
1.0
tree service
  + -1 more
I called to get an estimate on three occasions and got voicemail each time. Twice I left my contact info and requested a call back, and I never heard from them.
Description of Work: I called to get an estimate for tree removal.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Alamo City Arbor Care
In response to the( F) I received from (Member name removed). My family and I experienced a horrible tragic untimely death of my older brother last week .I stopped returning calls at that time due to the situation. I hope all of you can understand that this tragedy took a front row seat to business. Today 4/17/13 @ 3pm we buried my brother Bill Chalker. Thank you for all of your support and understanding .

Dar W.
04/2013
5.0
irrigation systems, tree service
  + 0 more
Jon came the day after I called. At the first meeting I immediately trusted him and believed he would perform the job to my satisfaction. Jon exceeded my expectation by locating trees that were larger than my budget allowed and also included three small trees that were not in my budget. He was basically able to give me everything that I wanted and more within my budget- that rarely happens!!! Jon delivered the trees and had his crew place them in my desired locations allowing me to change locations until it was perfect. I am somewhat of a perfectionist and have a tendency to irritate most contractors, but Jon was always very professional and accommodated my many requests with a smile. My experience with Jon was very pleasant and he is very easy to work with. He does what he says within the quoted timeframe and I will call him for all my future landscaping needs.
Description of Work: Obtained and planted trees and added irrigation system to trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Tony M.
04/2013
5.0
tree service
  + -1 more
I found Alamo Arbor Care on Angie's list. I spoke to Jon Chalker on the phone shortly before Thanksgiving and explained what I wanted done. He came by the house that same day on his way home and left a written proposal. He called me to make sure that I had found the proposal and to see if I had any questions. I was going to be putting up Christmas decorations so I thought it best to wait until after the holidays before doing anything. By the time I got back to Jon, they were already getting pretty busy. It took him a little longer than he expected to get to the job, but nothing significant. He let me know when he was ready to come out and confirmed the details of the work that was to be done. All the work was done in a single day while I was at work. The quality of the work was excellent. The trees are beautifully shaped, the back yard (the location of 5 of of the large oak trees) is now much brighter. It appears that all wounds on the oak trees were properly painted. I believe that they left my yard cleaner than they found it. Dealing with this company was a very satisfying experience and I enthusiastically recommend them for their tree services.
Description of Work: Pruned all trees in the front yard and the back yard: ·removed all dead wood, stubs, and sucker growth; ·raised the tree canopies; ·cleared the roof; ·painted wounds on oak trees; and ·hauled away all debris. The trees included 6 large oak trees that had never been professionally pruned in at least the last 26 years. Some branches were rubbing agaist the house while many others were nearly touching the gound. The lawn was suffering from overshading.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Linda C.
04/2013
5.0
tree service
  + -1 more
Great experience. They were punctual and their work was great. I will definitely use them again.
Description of Work: I have a huge oak tree that needs trimming about every 2-3 years. The company trimmed the tree and sealed each cut.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

David K.
04/2013
4.0
tree service
  + -1 more
Overall the experience was good. All services were performed promptly, professionally and as quoted.
Description of Work: I had a tree that split about five feet from the ground and was leaning on my neighbor's house. Jon from Alamo City Arbor Care responded promptly and gave me estimated on the work to be done within a couple hours of my initial phone call. He said his crew would get it taken care of that same day and they did. The work provided was prompt and professional which we really appreciated. The only negative thing was the price. Six hundred dollars seemed a little excessive for the work that was performed. It was one medium sized tree, although it was in an awkward position.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mallory L.
04/2013
5.0
landscaping, tree service, hardscaping
  + 1 more
Excellent experience with Alamo City Arbor Care! My backyard was not level and consisted of nothing more than dirt and and overgrown trees. John and his crew dominated the trees, leveled my yard, installed sprinklers, a flagstone patio, grass and landscaping. John was responsive to all our requests and aimed to please in all that he did. He and his crew are all very capable; they worked efficiently on our project, cleaned up after themselves, and gave us a high quality product at an excellent price. I strongly recommend John and Alamo City Arbor Care.
Description of Work: Leveled our backyard, installed sprinklers in front and backyard, a flagstone patio, sod and landscaping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Mallory L.
04/2013
5.0
tree service
  + -1 more
Great experience w/ these guys. They were able to come out w/in the week to trim back some trees that were growing too close to my house. Excellent job--They got back to me quick and provided me quality work at a great price point. I will definitely use again
Description of Work: Trees trimmed back from home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Art M.
04/2013
5.0
tree service
  + -1 more
Crew showed up on time and worked continuously while cleaning the area as they worked. Straightforward proposal, work and cleanup. Crew utilized safety gear and were professional in every way. Jon was knowledgeable and easy to work with in regards to the worked we wanted done.
Description of Work: Trimmed and raised canopies on 15 trees mostly Live Oak All cuts were treated and debris mulched and hauled away. Cedar Stubs from previous lot clearing by builder were cut to ground level.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Robin S.
04/2013
5.0
tree service, hardscaping
  + 0 more
Error. Needs deleted
Description of Work: Error. Needs deleted
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Alamo City Arbor Care
It is unfortunate that it took me as long as it did to get to the project, but I did call the day before I was going to come out and she told me not to come .At that time I was told she had got another estimate and was going with my brother. I can honestly say I dropped the ball on this one ,and I admit that I earned an F. But in my own defense I would like to say I was late providing the Saltgrass Steakhouse($100) gift card, but I did provide that to her husband [member name removed] .I hope the when the reviews of my service are read and considered, that you all would consider my services ,some times things just don't happen the way you plan. I can honestly say this one of hundreds slipped away from me. I look forward to doing business with you all in the future. Thank you , Jon Chalker Alamo City Arbor Care

Katherine L.
03/2013
5.0
landscaping, mulch, tree service, hardscaping
  + 2 more
Eric came out to give us an estimate on the work and emailed it to us that night. He gave us ideas of how to build a pathway to the front door from the driveway as well. The estimate came a little over what we budgeted(by $200) but for the work we had done, it was worth it. We were also able to take advantage of the Angie's List coupon they offered. They also put mulch in another bed that wasn't originally on the estimate. They came on their scheduled day, on time, and finished in one day. They were professional the entire time. We are so pleased with the change in our front yard! It's updated the look tremendously. We'll definitely use them when it's time to do the backyard and trim our trees.
Description of Work: We had three beds in our front yard completely redone to include taking out an old brick border, putting in new plants, mulch, edging, and moving at least one sprinkler head to accommodate the new plants. They also placed limestone steps for a walkway to our front porch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Leonard S.
03/2013
5.0
tree service
  + -1 more
They arrived at the agreed upon time and completed the work in one day. They removed the trees and cut them into firewood sized pieces and the stumps were removed to eliminate problems mowing the lot later. The crew was professional and did everything I requested. They cleaned up after themselves and left my property in better shape than when they arrived. I recommend this company to anyone looking to have landscaping or tree services performed on their land. I'll be calling a couple neighbors who need tree service and suggest STRONGLY that they hire Alamo City Arbor Care for their jobs.
Description of Work: These folks removed a dozen medium to large sized trees from our lot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Barbara and Krissi A.
03/2013
5.0
tree service
  + -1 more
Overall this was a wonderful experience! Jon is very professional and wonderful to work with - he even gave me the Angie's List discount when he asked how I had heard about him. The crew did an amazing job. All of the trees were trimmed properly and look great! The cleanup afterwards was more than I expected - I couldn't even tell they had been in my yard other than the trees looking so much better. Thank you so much! I will contact Alamo City Arbor Care for all my future tree trimming needs.
Description of Work: Jon came out about a week prior to the service to provide me with an estimate, which I felt was a good price as well as fair. He was very easy to work with and answered all my questions. During the service, several trees (three different types of oak, a Chinese Tallow, three Crepe Myrtles, and a few Hackberry) were trimmed. One small tree was removed (cut off at the ground). And two large lantana bushes were removed (cut off at the ground).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730.86

Renee S.
03/2013
5.0
tree service
  + -1 more
An overall wonderful experience. Mr John Chalker always answers his phone promptly, he is super flexible,punctual, and professional. I highly recommend him for anyone that needs any kind of tree work done, he really went above and beyond what I expected.
Description of Work: They pruned my trees in front yard and in the back yard. They removed a baby tree that we did not want, and they even cut a limb off of a tree front yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Rachel R.
03/2013
5.0
mulch, tree service
  + 0 more
They came out on time. Finished the job in 1 day. They had been out previously for an estimate. Job came in at estimated price and they did a little extra without extra charges. The price was extremely reasonable. I live in a rural subdivision. Most places wnated a surcharge just to travel out to my house. Alamo City Arbor came out within 24 hours of my initial call, provided a thorough estimate and then completed the job they were hired to do on time. My trees and flower beds look 100% better. Knowledgeable of the plants and tree types. Hauled away all the debris without any issues. I would recommend them to anyone looking for lawn and tree care.
Description of Work: Large and small trees trimmed Flowerbeds mulched Shrubs pruned and cleaned Palm tree removed Debris removed All landscaping prepared for Spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Hugh R.
03/2013
5.0
tree service
  + -1 more
I called a several companies and bid. Although they were not the cheapest bid, after discussing the project with each of the companies, I thought they were the most professional and that there was less risk. I was very impressed with all the options they gave me and their knowledge. The work was done exactly as described and efficiently. They cleaned up after the work. I was very satisfied with the work and John's knowledge of trees and the crew. I would definitely use them again.
Description of Work: I had to remove several trees next to the house and iron fence. There were also a couple trees that needed trimming next to the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Robert S.
02/2013
5.0
tree service
  + -1 more
Overall, went great. Scheduling was a little challenging, but once that was done the company was prompt and the service was great. They cleaned the yard very thoroughly prior to leaving.
Description of Work: Pruned trees that had not been maintained for many years. Did an excellent job and made sure that I was satisfied prior to leaving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Contact information

289 Maske Rd, Schertz, TX 78154

http://www.alamocityarborcare.com

Service hours

Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM

Licensing

Insured

Licensed*

Trade License Number
TL-915957

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service

FAQ

Alamo City Arbor Care is currently rated 5 overall out of 5.

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:00 AM - 11:30 PM

Alamo City Arbor Care accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Alamo City Arbor Care offers free project estimates.
Yes, Alamo City Arbor Care offers eco-friendly accreditations.
No, Alamo City Arbor Care does not offer a senior discount.
Yes, Alamo City Arbor Care offers emergency services.
Yes, Alamo City Arbor Care offers warranties.
Alamo City Arbor Care offers the following services: Residential & commercial tree care, landscaping & installation, tree removal, pruning, stump grinding, consulting & design
Fencing

Contact information

289 Maske Rd, Schertz, TX 78154

http://www.alamocityarborcare.com

Service hours

Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:00 AM - 11:30 PM