Tri County Sprinklers

They installed a irrigation system at my home in the Estates of Rockwell Ranch about three months ago. I did not receive a copy of the five year warranty after multiple requests. Recently I needed repairs and was told they would not be covered under warranty. I just spent over 600.00 on repairs. This company did not stand behind there work for me.

I highly recommend Tri County Sprinklers. Everyone has been very professional and courteous, from the bid, to the installation, to the service. The irrigation system works as it should. Great people and great work.

They are taking over 3 weeks to give a quote. and over 8 weeks to start work. Way too long and too difficult to try to do business with.

They were here 4 hrs. I have one acre property with 16 zones and 96 heads

Everything went well. Workers were courteous and professional. Trenches were back filled and excess dirt was spread where directed. Crew cleaned area before leaving. One special trip was made to do a final adjustment of sprinkler heads, explain system and programming of controller. Excellent work!

Service was well done, exceeded expectations. Our front lawn is oversized due to the road curvature. trenches were consistently deep. Workers were efficient, hard working, but pleasant and professional.

Outstanding! "Sam" was very professional, efficient, and knowledgeable.

The entire experience with Tri County was great. Workers were timely, polite and cleaned up very well when work was done. Our back yard system hadn’t worked for years and I originally felt that replacing it would be the best option. The owner, when out to give me the estimate, felt he could save the system and that it wasn’t worth replacing. In the end, they only had to fix a wiring problem and replace/move a few heads to get the old system working well. I felt comfortable with the entire experience. Work was just done so only time will tell on how well the system performs but things look good so far. I’d have no problem recommending them for work.

They arrived on time, understood the problem, located the leak, replaced the pipe - a 1.5” crack in the PVC pipe similar to a knife’s incision resulted in a severe leak. The gentlemen removed and replaced the pipe and confirmed after turning the sprinkler main back on no further leak remained, all in less than an hour on a cold January morning.

Excellant, Manuel the technician explained issues and causes in detail and was accurate in diagnosis.

I had an issue with my sprinkler system where I kept getting a fault on the Master Valve. I have used Tri County Sprinklers for over 10 years now and I am glad I called them again. Andrew was the tech that came out to do the work. Master Valve can be a scary one because I have heard nightmares in the neighborhood of cost to replace. I watched Andrew troubleshoot my system and find that it was only a bad solenoid. After replacing the bad solenoid and a couple of test runs I was back to watering my yard again. He also found a couple of things that needed some attention and adjustment. Things that you or I wouldn't look for when the sprinkler system is running. Here is what I can tell you about the last 10 plus years of dealing with Tri County. I have never been overcharged, over sold, or felt scammed. They are always professional and punctual. If they are running late they give you a courtesy call. Scheduling and bill payment is a breeze as well. Their lead time is long, but so is everyone else in the sprinkler business in San Antonio. Do yourself a favor and don't ask the landscaper down the road if he can fix your system, or try to find someone to get there the following day. Tri County Sprinklers has to be busy for a reason right? Thanks again Andrew! Hope you are finding some shade out there in the heat.

Tri-County was extremely professional, timely, responsive, and overall very easy to work with. They installed a new sprinkler system in front and back yards, then waited until I had new flowers planted in 3 flower beds to return and install the drip irrigation. They were very accommodative of working with me on the timing and made sure that the project turned out great! I even reduced the size of a couple flower beds after the sprinkler system was installed but before the drip irrigation was installed, and they moved the sprinkler heads to make sure the new sod I have to lay will have adequate water coverage. Overall, I highly recommend Tri-County!

Very well. From my first meeting with Adam through the entire installation, the one day project you couldn't ask for better service. My hats off to Tri-County.

Went well. Love the new system. Only issue was communication. Wouldn't have had you take as much time off of work if the communication was better. Sam spent a lot of time adjusting the sprinkler heads and explaining how to program the system.

Nathan (the repair person) was professional, thorough, and courteous. The repairs were performed on time with high quality.

Always prompt from the first meeting for estimate to the actual installation. The work was completed in one day. They cleaned up neatly and did minimal damage to the lawn when trenching for the pipes. Very satisfied with their work and professionalism.

Excellent! Showed up on time, did all that was in the proposal, listened to my questions and suggestions, accommodated small changes that I requested. Plants are all happy.

Javier did an excellent job!! He explained all of the work he was doing and answered all of the my questions. He took the time to verify everything was working before he left. He was very courteous and professional :)

Good. Surveyor was precise and professional.

He found the problem solenoid fast, replaced it and checked the whole system to be sure it was working within an hour. It was great.

The repairs were fixed to my satisfaction.

Very well! Justin came out and checked every section of the sprinkler system and got the water spray working perfectly, My yard shows it and there's not much run off onto the sidewalks. It was a bonus to find out Angie's list customers received a discount!

The service was thorough and efficiently performed. I have used them before and will use them again.