Tiger Sanitation

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1. For over 6 years Tiger has performed very well. Virtually the entire neighborhood uses Tiger. They have been very responsive on those few occasions that I needed something beyond routine service and always helpful when I had any questions. Tiger has been

reliable and responsive.

We used tiger sanitation for over 7 years. They always came the next day if they forgot to pick up our trash. The reason I gave them a C for quality is because they would just throw our trash can and broke one of the lids before. I called and they replaced it but didn't apologize for breaking the lid. I happen to watch the man throw our trash can while I was behind the dump truck that's how I knew he had broken it.

We have a small office. We have weekly trash needs. Tiger is inexpensive. Their pick up schedule is erratic. And unless its full it doesnt get picked up.

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Never had any problems. Always pick up as scheduled; are efficient.

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It has been a month and they have yet to deliver my trash cans. I call in to speak with someone and they always put me on hold and then after ten minutes it takes me to a recorded message. I am not very satisfied thus far.

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On the handful of times I've had to call the services center the reps are always nice and helpful. I've had success with their services, and think its reasonably priced.

My garbage is picked up regularly with no problems. The recycling pickup is very undependable. It has been left at curbside for 4 straight weeks in the summer. And now it has been left for two weeks. Numerous phone calls do not result in better service.

During my last conversation with the receptionist, I was informed that the company picks up recycling as a and quot;courtesyand quot; and does not charge for it. Nor do the drivers get paid for pickup. That implies that it is not a priority. And I wonder what they do with it.

This has become a frustration and there are no other options for recycling. Trying to be environmentally conscious is proving to be difficult. I will continue service and hope for the best.

Sometimes good, sometimes messy and late.

This is without doubt the most disorganized business I've dealt with in 65 years.
It took several calls initially to simply arrange service and I had to repeatedly give their sales person the same information over and over. I finally had to speak to a supervisor as I could not understand the sales rep and she continually got the information I gave to her over and over incorrect. Finally service started, a week later than they said, and the first billing STILL has my name incorrect after multiple corrections. It's now been one billing cycle - with the amount billed and paid every three months - and for one cycle they actually got it right. But then...
I pay every bill of any kind online and the bank sent them payment. The people at Tiger apparently threw it away and then had the audacity three months later to put the money out for collection when no one notified me in the three months that it was not received. I received a call today form someone barely capable of English speaking very fast and low mumbling that they had not received the OCTOBER payment (it is December 19th). They then announced that it had been turned over to some collection agency for payment. Unbelievable. My bank verifies that they did send the check and now Tiger wants an additional $34 to reinstate the account.
Absolutely the worst managed company I've ever had to try to deal with anywhere. Highly not recommended to anyone.

We were scheduled for pick up every Friday About every other month they would fail to pick up. When called On Friday afternoon the story was always and quot;Well that driver has left for the dayand quot; and I would have to wait until the next week. Not fun when you have the grandkids smelly, dirty diapers in the trash.
I have since canceled service and have waited for a month for them to come pick up their can.
Lousy service!!

This morning a truck showed up and dropped a can at our curb that looked like someone had vomited in it several times. I tried to open garage to give our broken can but the guy jumped in the truck and took off.. No one contacted us to let us know so we could put out our old can. It took my husband over an hour with bleach to try and clean the can. Of tiger business is closed on weekends so all you can do is leave a message. This is very poor customer service, without customers they would not have a business.

Tiger Sanitation is a great service provider for trash pickup. They come once a week to empty the large trash can provided by the company. They never leave trash on the ground. We will continue to use them.

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This company is good but you need to know somethings. In the last 6
months there have been some changes for good and not so good. They do
have the best prices around and come rain shine or holiday. There are
specific charges that are stated on their site including
non-refundable but most questions you have to call the buisness for.
Up to 6 months ago we were very pleased.
Recently we have noticed erratic pick up times,
automated phone lines when calling and leave a message protocols
and now some bulk pickup problems which we have not had before.
We used to get a person and scheduling was immediate. This saved valuable time when yard clean-up or an appliance had to be replaced in an emergency and had the muscle to get it to the curb on a given day. They we so kind and stated and quot;just set it outand quot;. They always billed me in the past on my next scheduled payment if I have an extra haul.
Now we have to store it in the garage (haul it) and get muscle to re-haul it to the curb on another day so we don't violate HOA rules Sadly, they have a and quot;pay up frontand quot; policy now also. Most disappointing to a customer who has used them for 7 years in good standing.
They are now charging per bag for leaf removal and can't and quot;radio the driverand quot; as we were told they did with previous hauls.
The lady who finally called me back stated and quot;we have always done it this wayand quot;.
Owner might want to address and quot;alwaysand quot; coming from an employee probably not with the company for 7 years might be inappropriate.
I paid the darn thing as asked but was so sad to see their great customer service go.
We still like their service but as with all businesses, getting and quot;too bigand quot; effects services.
Maybe they are trying to get the new bulk tiger cluband quot; business going but it was not offered.