Sears Home Services
About us
Sears Home Services is America’s #1 appliance services provider. Our thousands of experts based throughout the U.S. deliver guaranteed quality and workmanship. We work on most makes and models whether they were purchased at Sears or not. We take care of your house so you can enjoy your home. Only Sears offers 3 unique ways to save on appliance repairs! 1. Standard Repair Service + 90 Day Guarantee • Cost is provided after technician diagnoses the problem • 90 day guarantee on parts and labor* 2. Flat Repair Cost + Extended Repair Coverage • $249.99 or $299.99 pre-set price (depending on type of appliance) • 1 year of coverage up to $500 for any additional repairs (includes parts)** 3. Flat Repair Cost + Multiple Appliance Coverage • $129.99 for your initial repair with purchase of Home Warranty Appliance Plan • 1 year of repair coverage for up to 10 appliances with 11 subsequent monthly payments of $49.99*** Book your appointment with a Sears expert technician today! * 90 Day Guarantee: The limited warranty provides that if within 90 days from the date of your Sears in-home repair your appliance fails to operate for reasons related to the original repair service when used normally in accordance with manufacturer guidelines, we will replace any parts that failed due to defects in the material or workmanship and perform any labor related to the original repair free of charge. Excludes damage caused due to service provided by any party other than Sears. This warranty gives you specific legal rights, and you may have other rights that vary by state. ** Appliance must be less than 10 years old to qualify for Service Smart Agreement. Covers up to $500 in parts and labor. Limitations apply. *** Limitations apply”
Business highlights
Services we offer
Appliance repair - cooktops, dishwashers, double ovens, dryers, freezers, garbage disposals, gas grills, ice makers, microwaves, ovens, range hoods, ranges, refrigerators, stacked laundry, trash compactors & washers.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 58% | ||
| 23% | ||
| 8% | ||
| 1% | ||
| 10% |
For the washer, we decided to go with a high efficiency model that is supposed to use less water and less electricity. The only problem with less water is that if you use even a little bit too much detergent, the mixture isn't diluted enough so soap stains show up on everything, particularly darker colors. At first, I assumed that there was just a bit of a learning curve but after a while with the same problems, I called Sears to see if something was wrong. The first technician arrived at 12:45 pm even though his arrival window was supposed to be 8 am - noon. He claimed that I wasn't using enough detergent and that's why we having problems. He was very very wrong because additional detergent only intensified the problem. The second technician was also late but was a little more knowledgeable. He explained that we needed to use only a minimal amount of detergent and also use some additional settings on the washer that would increase the amount of water used. Basically, the washer had a problem but not a and quot;fixableand quot; one so there was nothing he could do. We still have problems for time to time so I don't consider the problem to be fixed but there's nothing really that I can do anymore. I understand that Sears did not manufacture the product but they did sell it to me.
Licensing
State Contractor License Requirements
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