"Thank you for taking my call, a check did go out today for the gutters that did not need to be installed and were repaired. We will do a stop pay and issue another check and Andrew will hand deliver or tomorrow the 15th. We hope you can re consider the review as we do not have control over the post office delivering the mail which is why we are willing to hand deliver it tomorrow. You mentioned you are a veteran as is our owner and we work hard to keep a good reputation. I hope a check that was lost in the mail does not leave a permanent stain on our reputation with you. We really do try to go the extra mile for our customers. Sorry for any inconvenience the delay has caused. I"

"Thank you so much for the work and the review"

"Thank you for the review sir, as stated on our phone conversation, we will get the leak taken care of, with the rain and the dampness the caulking some times is not being given enough time to cure before it rains into the new systems. We will re seal and all will be good. Thank you again!"

"Hello [Member name], we just tried to call you to let you know we have done a search through all of our email addresses and we can not find an email from you regarding the leaf gaurd issue. However we thank you for letting us know here and we will have it installed asap. We do need to talk to you prior to installing them because the deal Covers 100' free and you had 180' of gutter, so we will need to know what sections you want it in. This is an obvious oversight and we will get it corrected. As for the price this was a pre paid offer that Angie's list promotes and sets up and they take a percentage of the sale, it would be about 10% less going direct through our company. Please contact us via phone as soon as you can so we can set up the 100' of leaf gaurd install."

"Thank y'all so much! Pleasure to work for you!"

"Thank you sir and it was a pleasure to work for you, Thank you for your service as it is always great to work for military families as we are military owned and operated. Thanks again!"

"Thank you again! We know yall have options to choose from and thank you for choosing us!"

"Thank you so much! they look great!"

"Glad to hear it thank you for the review!"

"So glad to see the great review! thank you so much!"

"Thank you for the great review! was great to work for you!"

"Thank you so much for the great review... Was a pleasure!"

"Thank you again Ma'am your gutters look fantastic!!"

"Thank you sir! It was a pleasure"

"Very happy to hear you are so satisfied with our work. We know you have choices and we thank you choosing us! Gutters look great!"

"Our customer here pre purchased the $1199 gutter deal which includes 100' LF of free leaf guard, Upon measuring his home he has 150 LF of gutters so he would have needed an additional 50 LF to install ALL of the gutters with leaf guard. Wich WOULD have been an additional $112.50 had we not waived the steep charge in lieu of the leaf guard. The customers home is built on a dramatic slope and is a typical home site at the front however at the back of the home it is almost 40' high. Andrew explained to the homeowner it would be an additional $100 for the height in the rear. He made it very clear he was not paying another dollar than what the deal covers, So we negotiated the leaf guard. He agreed not to install the 100' of leaf guard that came with the deal in lieu of the $100 steep charge. So there were NO overages from the deal. He told Andrew that if we waive the charges he will write us a favorable review and if we do not he will NOT write us a favorable review. He was threatening us with reviews before any work had even been started!! The moneys were waived and He signed our agreement and we went on our way. Monday our installers installed his gutters and he was asking about the leaf guard. Andrew called him and went over everything they talked about again and re sent the contract they had signed and the customer NOW wants us to install ALL 150' of the leaf guard at no cost. It was explained to him that this can not be done and we agreed to waive the steep charge in lieu of the leaf guard. If his home was not 40' high in the rear this would have not been an issue. The gutters are installed as per our written agreement and anything further will have to be at an additional charge. We are sorry for your confusion this may have caused"