Overhead Door Company of San Antonio

Tech was able to replace torsion spring within 45 minutes. Whole process took less than 1 hr. Great work!!!! Will use this company again.

Very satisfied with service. Omar Garcia was very professional explained all questions very well, l feel they provide quality service.

Found problem immediately and fix it told me what to look for next time. Did very good job

Flawlessly. Great price, great service. Job done well!!!

It went very well they got here early. Did the job quickly. Very professional

Smoothly and on time

We were 100% satisfied. It was a good experience and it didn't take long to do.

This was thru our home warranty service. It didn't take them long to come out because they considered that problem an emergency. A garage door has 2 springs, one on the right and one on the left, that opens it with an automatic opener. If one of those breaks, you can't open the door. So they came out pretty rapidly, and then the next month the other spring broke. They came out twice for the springs on opposite sides and the home warranty took care of it. 

They are really good.

My deductible for the home warranty company was $75. I had pay Overhead, and they get the rest of the cost from the home warranty company. 

They were very efficient, they didn't have to guess around on what the problem was. What I really liked is, they had the parts on the truck. I hate that when people say well I don't have the parts with me. They never said that. They always have the parts on the truck.

They were fast, got in and they got out. The part I liked best, they showed me what I need to do periodically to keep the springs in good working order. Which I had no idea that you had to oil them. I've been oiling them every 3 months with WD40 so hopefully, it will be alright. 

They were great! There was one person, and he was done in about 30 minutes. It was perfect. They didn't really do anything that would make a mess. What stood out was the promptness of the turnaround. When I called them, I already knew that the spring needed to be replaced, they also were really great about telling me the spring that I needed and confirm that before I went out and went on Angie's List to buy the coupon. So they confirmed everything for me before we went forward. So there was no coming out saying oh we got the wrong thing. It was just great customer service.

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Very well - technician recognized that wrong springs had been previously installed and replaced both in a timely fashion.

It was great. They were quick and efficient.

Overall the doors look very nice and the openers are very quiet. The only concern I have was the technician didn't know how to program the outside keypad for 2 doors. I know he had several other jobs, after mine, to complete however I felt he was rushing at the end. I hopeOverhead Door can resolve this issue and connect the openers to the Homelink button in my car. My 15-20 year Sears garage door opener easily connected to my new 2016 car, however the new opener seems to be more involved.

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Came with all parts and equipment required.  He also lubricated the door wheels which it also needed.  Will call them again if I need to.

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It was partially good and partially bad. They never corrected one of the main problems that I have called them for. I had to call them back. They came out two times. The guy said it's fixed but I still have a problem. They came highly recommended and they were great with the other things they did. They just failed to fix the one particular problem which is a significant one. They were here three times in a period of over a month. They did really more than they needed to for the deal. There was one person who came and he was not very helpful and not very polite. Other than that, everybody was polite. The people in the office were very polite.

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Purchased a $171 deal.
Scheduled online appointment. They came out the next day. Work completed within 30 minutes. Tested spring before he left.

Asked to have light checked; although that request was not a part of the service call I paid for, the tech looked at it anyway & determined the energy-efficient bulb I was using was not to be used & a regular bulb was put in. I very much appreciate him going the extra mile. 
I've since, recommended this company to a friend in need of garage door repair. . 

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They originally planned to come in two days, but ended up fixing it the same day because one of the techs finished a job early, so he fit me in. He was fast, friendly, and did a great job. I usually do house repairs myself, so I just cannot give an A for price, but compared to others, this was a good deal.

Technician, Jay, was prompt, courteous and very helpful with giving me tips on how to maintain my garage doors in good working condition. I learned a lot! He cleaned all the tracks, rollers, windows, etc. on 2 garage doors. He also lubed the springs and hinges. He also adjusted the jack shaft limits on one door.
After he was through, I asked a lot of questions on how to maintain my doors in good working condition. He spent time to instruct me on how to do it as well as to the best products to buy. He also recommended I buy a simple surge protector to protect the 2 motors from blowing out in the event of a storm.

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