Mr Erwin Inc

We’ve been using Mr. Erwin for years and have never been disappointed!

All went very well. They described exactly what they were doing. I had received their name as a recommendation from several friends and I am so glad I called them. They are very trustworthy and I will continue to use them.

I started using him thirteen years ago. I would tell others that they do fine work. That's why we go back to using them. They're trustworthy.

Only ones that have done work on my system. Outstanding service. Trustworthy.

I have a contact with them and will continue to use them.

We really like them, they're great. I think they're probably an A. I haven't really compared them. I've used them for years. They're excellent. They come and do inspections twice a year and check everything. If there is an issue, they'll bring it up to me. I highly recommend them.

We really like them, they're great. I think they're probably an A. I haven't really compared them. I've used them for years. They're excellent. They come and do inspections twice a year and check everything. If there is an issue, they'll bring it up to me. I highly recommend them.

Three hours after calling in the job, a technician had my A/C working again. Very fast customer service and highly competent technician.

The entire process, from bid to installation was thorough and professional. They came at the time and date agreed, removed the old units and installed the new ones. Particular care was taken with my carpet and flooring, and no follow up cleaning by me was necessary. The crew was professional and finished in one day. This is a family owned, experienced company and I was very pleased. It is a significant investment, and they were not the lowest bid, but did a top quality job. I plan to use them for routine maintenance.

I was amazed that a Friday morning call resulted in a Friday afternoon fix. I was initially told that they would have to see if they could work me in, but otherwise it would be Monday. Since I was a new customer, I didn't have a lot of hope that service would be provided on the same day. Company called about 3 o'clock and said a service technician was on the way. The technician (Santos) listened to my description of the problem that was occurring and explained exactly what he was checking for and why. I was kept informed of what each service/product would cost before it was provided. Someone will be back in 3 weeks to see if a leak is apparent from the dye that was added to freon. If a leak cannot be found, there will be no charge for the search. Technician made sure that I knew that if there is a leak in the coils, the unit is most likely still under warranty. Returned on 7/7 for follow-up.

All the technicians from Mr Erwin have been honest and polite. They answer any questions I have. Unlike other companies, they never try to sell me any unnecessary services. They came out to my house multiple times to resolve a vibrating issue in my attic for a system installed poorly by another company. Whenever I have detailed questions, I call and ask for Butch. He is always very responsive.

Mike came to inspect and quot;broken downand quot; 10.9 year old air conditioner. We weren't quite ready (financially) for replacement, yet. But, he still spent quite a bit of time explaining options using window and portable units to get us by. On July 2,, the office sent three proposals via email addressing the specific needs of our house and money needs. We chose one. A new unit was installed on July 28. They completed all of the CPS rebate paperwork so it was ready to submit.. We got a 10% instant rebate off the 7830.00 for using our own financing. Very happy with the whole experience....

Very good. They were professional and knowledgeable. I would use them again.

We called Mr Erwin on Friday night when we could not get our unit to run. Technician came out mid morning on Saturday and quickly fixed our problem. He installed a new thermostat and our unit started to run. We were able to have a/c for our son's graduation party. We were extremely happy. Thank you Mr. Erwin!

They are all great. When they say they are going to be here, they are always here. And, if something comes up, they will call and let you know.

Work Went well. The first thing Santos did was put on shoe covers. Santos arrived at his scheduled time and did the spring service which includes checking the system inside and outside. Cleaned the coils,flushed the system, checked to make sure everything was draining properly and checked all wiring to make sure that there were no signs of rodent damage. This is an awesome company which I have used in the past and will continue to use. They show up on time, are very professional and their prices are reasonable. Kudos to this company and their staff.

I'm very happy with the service and price from Mr. Erwin. I've been using them for 14 years now and have not had a bad experience yet. Their prices are competitive (I've checked) and their repair staff are competent. I've used other HVAC companies in the past and have had mixed results. Mr. Erwin was earned my trust by providing consistent reliable service.

The techniction showed up on time and was careful and pleasant . He had to go to the attic to service my units and was carefull not to make any mess and gave a report of what he had done when he was finished . I have used them for ten years and had them replace both untts several years ago . If you use this company you will not have any problems with you air conditioning this summer.

Mr. Erwin is responsive and always handles my A/C Heating needs.

They are always there for me when I call. They are always on time. I have used them for 5 or 6 years now. They send me a letter reminding me to schedule an appointment. It's very convenient. I would highly recommend them! They are so reliable.

We absolutely love this company. Another company initially installed our units and did a poor job. Mr Erwin figured out the problems and fixed them. We will NEVER use anyone else for heating and cooling. They are honest and dependable! They are an A+ company!

It went great. Mr Erwin was the original installer of these Trane air-conditioners and has been servicing them regularly for ten years. We have always been pleased with their prompt and professional service.

They were awesome. They take care of everything in the neighborhood too. They were honest. He told us what we needed and what we didn't need. He wasn't pushy. We really didn't need one.

I was referred to Mr. Erwin by a friend after my old heat pump failed. Their price was competitive, though not the lowest bid I received. What sold me was how Butch handled my bid and explained the differences in the system they specified vs. the other bids I received. In order to get a rebate from my electric company (GVEC) a system design survey had to be completed. The surveys I received differed significantly from a 3.5 ton to 5 ton system. Butch explained how he came up with the design, as well as possible issues if the system is undersized or oversized. That discussion sold me, and I have not regretted the decision. Install took a day, and Mr. Erwin filed the manufacturer warranty on our behalf as well as completed all the paperwork for the utility rebate. There was one small issue with the city permit approval, but Mr. Erwin addressed it within a week. When I noticed part of the condenser coil looked out of place, Butch and THE Mr. Erwin showed up that afternoon. They adjusted the coil to prevent premature failure, and also contacted the manufacturer. I have continued to use Mr. Erwin for all AC repairs and maintenance. All of their service techs have been courteous, detailed and professional. I now live in a house with two systems, and the technician on the latest maintenance call (Lupe, 3/29/13) spent over an hour inspecting and cleaning them. The best part was when he reported there were no issues!

always on time and explains everything there doing and gets it done in a timely manner