METRO WHOLESALE FLOORING

Reyna was a pleasure to speak with today. She took the time to understand the questions that my wife and I had asked of her, and she was able to effectively illustrate the reasons behind her recommendations. We now have confidence in the choices we made intially and are ready to move forward.

Assistance, price, product quality and delivery schedule were very good. They will bid our next project.

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They were very helpful. I thought the contractor did a very good job on the installation. We paid another $5000-6000 for the installation. It was a pretty good-sized job.

Although the wood looks great, the company has lost my future business and recommendations. I bought the wood and materials for a 250sf bedroom. I thought it was a decent price per square foot, but was shocked to see an additional 15% amount added for scrap estimates. Needless to say, I ended up with almost two extra boxes of wood and almost a full 3 gallon bucket of $190 adhesive. I merely sought to return one unopened box for a refund of less that $100. The response I received was that it was the company's policy to not accept returns. This was not a special order. Consequently, my overall price per square foot dramatically increased. Andy won't even return my telephone calls. I did my other three bedrooms--totallinh over 400 sf... I refused to buy the wood from Metro and instead sent my business elsewhere (Lowes).