Approved ProAbout us
Integrity Roofing & Siding was founded on the principles of creating the best customer experience. Our company’s foundation is built by service and dedication to build a respectable reputation. We recognize the importance of our customers, not only for the rewarding relationships we develop when completing projects together, but also because we are neighbors in the same community. Some of the accolades our company has received are the 2022 Owens Corning Platinum Excellence Award, Owen Corning Platinum Preferred Contractor for the past 8 years, Angi Super Service Award over the past 10 years, A+ rating on the Better Business Bureau for over 10 years, Nextdoor Neighborhood Favorite, Home Advisor Top Rated contractor, and most recently we have named a James Hardie Elite Preferred Contractor.
Business highlights
Services we offer
Roofing Replacement, Roofing Repair, Siding Replacement, Siding Repair, Window Replacement, Carpentry Replacement (Fascia, Soffits), Painting, and Gutter Installation
Services we don't offer
Repairs on windows and gutters; Small home maintenance projects under $2,500
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10% off up to $500 in services
Accepted Payment Methods
- Financing Available
- Check
- 16
Assorted photos uploaded by Integrity Roofing & Siding
- 3
Example of James Hardie Siding
Siding Service
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 11% | ||
| 4% | ||
| 2% | ||
| 3% |
Filter reviews by service
"We dearly apologize for the treatment received and have revisited customer service training with our team. We strive to accommodate all requests by potential customers to the best of our ability and always hope for a positive customer experience."
My wife and I had 4 homes (residence & rental) re-roofed by Integrity Roofing, Windows and Siding after the April 2015 hail storm. Integrity did a great job on the first two homes so we chose them for the last two. We’ve been very pleased with the outstanding job they did on each home. After Integrity and USAA roof inspections, general manager Ronnie Suarez met with us, gave us pamphlets about roof shingles and the company, and answered all our questions. He helped us decide on shingles, placement of ridge vents, and the schedule, and drew up a contract. The Integrity roofing crews always did a first class job at a fair price. We’ve never had any leaks from the 4 roofs they installed and they look great.
Three of our four homes needed hail damage repair in addition to the roof shingles replacement … things like siding, trim, and window screen repair/replacement, and gutter replacement. Integrity’s carpenter, painting, window, and gutter repair crews also did outstanding work, were always on time, and worked efficiently. The Integrity operations management team at the Integrity office always coordinated closely with us, and answered our phone, email, and text questions promptly. They always knew the status of each job. All Integrity personnel, such as general manager Ronnie Suarez, project foreman Fernando Z., and operations manager Daniel A., were professional, reliable, courteous, and easy to work with. When my across-the-street neighbor was ignored for 2 or 3 weeks by a roofing company he had contacted, I gave him Integrity’s phone number. Integrity called him back promptly, and my neighbor was happy with the re-roofing Integrity did for him. My wife and I give Integrity the highest ratings possible and we’ll choose them in a heartbeat if we have hail damage again.
Called May 6 and was given an appointment for evaluation on May 24, but the company later called and said they had an opening on May 20. The inspector called that morning and said he would be an hour late. He never showed up, and did not return two calls, so I gave the job to a competitor.
"Mr. & Mrs. [Member Name Removed], It was a pleasure working for you. We are grateful for your business and we are delighted that you are extremely pleased with our work. Please let us know if we can ever be of service in the future."
"Mr. [Member Name Removed], Thank you so much for your review. It was a pleasure working with you. Please keep us in mind for any future needs. We enjoyed serving you. Team Integrity"
"Integrity Roofing appreciates any opportunity to ensure that our work is done with the utmost quality you can trust. We are currently in communication with our customer to resolve the concerns regarding her project. It is unfortunate that our company received this review, in two separate non-related categories, while we are currently working with Ms. [Member Name Removed] on a resolution. Often times the research, action taken and a resolution can be a process. The roof was absolutely installed correctly and up to the standards of the manufacturer. If you read the review she wrote you will see that the shingle manufacturing rep from GAF made a visit to the house and inspected the roof. The GAF representative stated the roof was installed correctly and there was nothing wrong with our work. The complaint is that the shingles are not cosmetically pleasing to our customer. The decking being referred to was inspected and in good condition. In addition to the shingles being fastened by the proper amount of roofing nails, the shingle tabs are designed to self seal once there is enough heat to melt the sealant strips. Once sealed the surface of the shingles will smooth out as designed. This design is the architecture of all shingle manufacturers and this has been explained several times. Our goal is to further work with Ms. [Member Name Removed] and we sincerely ask for a fair opportunity to find a resolution. We will continue to visit Ms. [Member Name Removed]'s property with the intention to make her a happy customer as she was once before. I hope that we can resolve this issue and the relationship with this customer. Every employee at our company cares about our customers and our community. As you can see from our other reviews we are a very quality conscious and customer service oriented business, so please give us the opportunity to serve you. Ronnie Suarez, owner."
"Ms. [Member Name Removed], We are so grateful for your business and your review of us. It was a pleasure working with you, please feel free to reach out if you ever need our assistance for anything at all. Team Integrity"
"Mr. [Member Name Removed], We are honored that you trusted in us to handle both of your projects. We're so happy to hear that you are pleased with our service and our workmanship. Any questions or concerns please reach out. We will always be here for you. Team Integrity"
"Mr. [Member Name Removed], Thank you for your kind review of us..I hope we can work together again in the future. Team Integrity"
"Ms. [Member Name Removed], It was a pleasure working with you. Thank you for your kind review of us. Team Integrity"
"Mr. [Member Name Removed], We are so very grateful for your patience and your opinion of us. Please let us know if you have any further needs, we will always be here for you! Team Integrity"
Licensing
Trade License Number
Trade License Locale
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Contact Information
4807 West Ave, San Antonio, TX 78213
Service Hours
| Sunday: | Closed |
| Monday: | 8:00 AM - 5:00 PM |
| Tuesday: | 8:00 AM - 5:00 PM |
| Wednesday: | 8:00 AM - 5:00 PM |
| Thursday: | 8:00 AM - 5:00 PM |
| Friday: | 8:00 AM - 5:00 PM |
| Saturday: | Closed |
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