This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Integrity Roofing & Siding was founded on the principles of creating the best customer experience. Our company’s foundation is built by service and dedication to build a respectable reputation. We recognize the importance of our customers, not only for the rewarding relationships we develop when completing projects together, but also because we are neighbors in the same community.
Some of the accolades our company has received are the 2022 Owens Corning Platinum Excellence Award, Owen Corning Platinum Preferred Contractor for the past 8 years, Angi Super Service Award over the past 10 years, A+ rating on the Better Business Bureau for over 10 years, Nextdoor Neighborhood Favorite, Home Advisor Top Rated contractor, and most recently we have named a James Hardie Elite Preferred Contractor.
Integrity Roofing & Siding did a fantastic job for us. They installed a new metal roof & gutters. The work was done well & quickly. We would definitely use them again & have recommended them to other homeowners.
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
R B.
10/2018
5.0
roofing
 + -1 more
Excellent, efficient, and professional service.
Description of Work: Roof repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lisa S.
10/2018
5.0
chimney repair
 + -1 more
Incredible customer service and good pricing. Pleased with the work.
Description of Work: Chimney Flashing Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jesus M.
10/2018
5.0
roofing
 + -1 more
They job was completed on time and came out looking great.
Description of Work: Had two new roofs replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sylvia S.
10/2018
5.0
roofing
 + -1 more
Excellent customer service. Excellent work. Very professional. Highly recommend!
Description of Work: Roof replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tom D.
10/2018
5.0
roofing
 + -1 more
Integrity is more than a name, it’s the entire culture of their company. When Chris came to look at our roof not only did he bring down pictures of the damage, he made a temporary patch on the spot to keep it from leaking until the full replacement! If you’re like us, you’ll get multiple quotes but from past experience, you get what you pay for. They recommended other fixes such as for the overhangs that made a huge difference to the look and energy efficiency of our home. Work was crazy moneyed on time and they kept us up to date every step of the way from ordering and receiving materials to a phone call when the work was completed (we didn’t even have to be there - got home from work and all was set). If you’re serious about quality work you won’t have to replace for decades go with these guys. Family owned and operated now by second generation. Can’t say enough about how professional they are and how happy we are with the work. Looks like a whole new house. To Ronnie, Stephanie, Chris and Luke - thank you all for helping us in this process.
Description of Work: Entire roof replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Christina G.
10/2018
5.0
roofing
 + -1 more
Excellent service and quality work!
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
M R.
10/2018
5.0
gutter repair, insulation, roofing, roof cleaning
 + 2 more
Smooth and easy. Integrity Roofing did great work at our home. A hail storm damaged our roof and Integrity Roofing made a tough situation easier to deal with. They provide quality work!
It was a very pleasant experience from the first sales appointment to the completion of the installation. the staff is very attentive and always kept me informed of the process. The new roof looks great. Excellent quality of materials as well as labor. 100% recommended.
Description of Work: Roof replacement after hail damage
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,500
Kym F.
07/2018
5.0
roofing
 + -1 more
Steve, the roof inspector for Integrity Roofing, arrived promptly and spent considerable time on the roof and inside the attic to find the source of the leaks. His inspection revealed that shingles were cut in several areas around the "turtle vents" (probably during installation). Insulation in the attic showed signs where the water pooled up directly under the vents before leaking below through the sheetrock. Steve took several photos (which he shared with me) and prepared an estimate to repair the roof. He even went back up and put sealer over the areas for a temporary fix as more rain was a possibility. Steve was honest and told me that first I should call the builder (even though the warranty had just expired) because he said it was definitely related to builder/contractor error and any reputable builder should repair it. And he was right! After sending the photos to the builder, their rep. came out and found that in addition to the cut shingles the vents were not even secured in place. The builder agreed to repair the roof as it was the first heavy rain that we experienced since buying the house. Many thanks for the prompt and ethical way that Steve handled our situation.
Description of Work: Our new (14 mo.) home's roof had substantial leaking during heavy, prolonged rain. The builder's warranty was good for only one year.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
John M.
07/2018
1.0
roofing, chimney repair
 + 0 more
Salesman show up and said he was the wrong person to estimate the repairs. He took pictures and said someone would contact me with a price. To this day no word back from this company. Guess my repair job wasn't big enough for them. I did request a company to do roof repair not a complete replacement.
Description of Work: roof repair and siding replacement
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
2.0
Response from Integrity Roofing & Siding
We sincerely apologize for the inconvenience you’ve endured. Our goal is to provide the best customer experience possible. According to your account our team members have miscommunicated internally regarding your home visit and the schedule with you regarding the second visit. We always want to make a great impression and regrettably we have not accomplished that. We hope there is an opportunity to restart our conversations with you. We take your comments very seriously and look forward to demonstrating our commitment to transparency and excellent customer service. Thank you. Ronnie Suarez
CLIFF C.
06/2018
4.0
roofing
 + -1 more
integrity Roofing replaced our roof and interior damaged from the hailstorm. There was initial delays on their response to our calls for damage assessment, but when they did, they handled the insurance claim with the insurance company. The roof has been fixed, had to call them a couple of times for some issues which they quickly responded. The roof looks great!
Description of Work: Roofing replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$40,000
Val M.
05/2018
3.0
roofing
 + -1 more
I had a problem with the salesman that I initially contacted with. I have around a week that I had problems. He painted a different color than the original color that was there.I called a couple ot times now to speak with the owner, and he never called.
Description of Work: They installed a new roof.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$5,300
Response from Integrity Roofing & Siding
Hello Mrs. [Member Name Removed], we always appreciate the feedback from our clients, so that we know where the opportunities are to grow. Communication is key for us, and we want to make sure we keep on top of things for our clients. Without honest feedback like yours we wouldn't be where we are at today; we are truly grateful to have honest patrons like you so that we have the opportunity to grow and improve. We are working to resolve your issues and correct the situation as we value every one of our clients. All the best, The Integrity Roofing & Siding Family
Stan C.
05/2018
5.0
gutter repair, roofing, skylights
 + 1 more
Excellent! Exceeded our expectations. Very conscientious and capable crew.
Description of Work: Install metal roof and gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$46,700
GAYLE J.
04/2018
5.0
chimney repair
 + -1 more
From the estimate bid to completion, it was done within time frame quoted and price was better than 4 other bids. Very pleased with the work done. Albert who assessed the damage gave a detailed quote regarding work that needed to be done, and Lisa, the office manager, kept communication open during the entire process. Both were very professional and personable, a pleasure to work with , and would highly recommend.
Description of Work: Replace entire wood chimney which had rotted wood
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James R.
04/2018
5.0
roofing
 + -1 more
I do appreciate the professional work on the roof replacement following Harvey and the follow up from all involved. Albert Garcia was the sales person who provided us excellent support before the sale and after the sale -= as did Lisa Oubre-Edwards and Aaron Devlin. Miguel provided on site, professional support during the replacement process. Could not list cost in box provided but it was about $18,000.
Description of Work: Shingles replaced on home and out building
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Danielle R.
03/2018
5.0
roofing
 + -1 more
They arrived a bit late vp hit the bid was competitive
Description of Work: Quote to fix roof
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Carol D.
12/2017
5.0
roofing
 + -1 more
There was a lot more hail damage than expected. The price was adjusted in a fair manor. Work was finished on time. I complained of nails in the lawn and they came back out to finish cleanup.
Description of Work: Full roof replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,500
kim H.
10/2017
1.0
roofing
 + -1 more
My father recently passed away; My mother had to put their home on the market and moved out of state. She needs the roof replaced. They refused to send a "salesman" out for an estimate unless someone was there to talk to him. I asked why..."so he can show you our brochure and show you our reviews and tell you about us." I said I can see all that on the website and was willing to FaceTime with him when he was at their home so he can show/discuss the estimate with me. (I am also out of state.) No-wouldn't do it. Clearly not customer-service oriented. Shouldn't be so hard to get in estimate.
Description of Work: Called for an estimate.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
Response from Integrity Roofing & Siding
Ms./Mrs. [Member Name Removed], On behalf of the entire staff here at Integrity Roofing & Siding and myself I'd like to extend a most sincere apology regarding your recent over the phone experience with our company. While the scheduling representative did follow protocol of our company policy and procedure I do feel that your special circumstance should have been taken in to consideration and an exception should have been made. Integrity is truly more than just our name. It is a standard by which we hold ourselves to every day. Whether a customer chooses to do business with us or not we always want you to walk away feeling as though your were treated with the utmost respect. Please accept my most sincere condolences for your loss as you and your family go through this tough time. If you would consider giving us one more opportunity to serve you properly please let me know and I will have you and your parent'[Member Information Removed] home taken care of right away. When you call back please ask for me directly. Respectfully, Ronnie Suarez, President Integrity Roofing & Siding
Tom R.
10/2017
5.0
roofing
 + -1 more
Fantastic, they came out to do the estimate quickly, scheduled to do the work, and everything went according to plan. Very reasonable price for the work performed.
Description of Work: Repairs to roof, few shingles replaced and a vent and decking replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Herbert H.
09/2017
5.0
gutter repair, roofing
 + 0 more
My roof was the largest and most complex single family residence they had worked on, but they brought a very large crew out, covered planting beds and actually did all the work in 3 long days. They immaculately cleaned up and I haven't yet found a stray nail. They coordinated the gutter company to replace my damaged gutters and completed the job rapidly. They were also very accommodating for the challenge of my coordinating insurance check signing with my mortgage carrier and provided constant communication on the status of work and verification of payments.
Description of Work: After the 2016 hailstorm in San Antonio, one roofing company I contacted led me down extremely high estimates of damage and claims. My insurance company indicated only very minor damage with little payoff. After months of non support from the original roofer, I contacted Integrity asking them to reassess my roof to find "ground truth". They promptly came to inspect the roof thoroughly, reviewed the insurance adjustment statement and then arranged to meet with my insurance adjuster again. Afterwards they came to agreement on the roof replacement at about 60% of the estimate of the first roofing company.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$30,000
TINA S.
09/2017
5.0
roofing
 + -1 more
This is a first class business. I had several roofers come to my house and provide me with estimates and when I contracted with them, they promised to repair and never showed up. So I decided to contact Integrity Roofing & Siding because of their ratings on Angie list. I contacted them on a Friday and someone was available to come to my home on Monday to give me an estimate. I explained to the company that I worked in a call center and my shift was from 10 am - 7 pm and I could not do an estimated around the normal business hours so they sent a person early in the morning before I went to work and that was top rate customer service (People first). The person they sent to do my estimate was named Steve he was right on time, professional, and took a look at the roof and told me I would receive an estimate by the afternoon. I had asked if I was to take the estimate they did that afternoon how long would it take and would they come as scheduled. I told him I had several roofers who promise to fix my roof and never showed up. He assured me that would not happen and if I decided to have their company do the work he would personally guarantee the roof we be fixed sometime this week. The staff members in the estimate and billing department were also professional and gave very detailed and clear instruction on what to expect and how the repairs would happen and they text me when my roof was completed since I am not able to answer my phone due to the nature of my work. When I called to make payment with the billing department they even asked me if I was happy with my repair. I told them I was not home, but the billing department confirmed with me if I was not satisfied with the product to give them a call tomorrow and we can discuss what other options they had since I was not able to QA the work. This company gets 5 stars all around form me. I would recommend them to anyone who's looking for a painless process for a roof repair. Bravo Zulu!! (military terms a job well done) in restoring my faith that customer service that care for people first still does exist.
Description of Work: I need to get my roof repaired due to wind damage from hurricane Irma I has some shingle that were blown off the roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$494.4
Christina D.
09/2017
5.0
roofing
 + -1 more
INITIAL CONTACT: Their company rep (Abel Perez) spent hours with us on multiple occasions going over options, cost, colors etc. He even took one of us around to look at different styles of metal roofs and showed us examples of quality roof installations and shoddy roof installations. He stayed in contact with us up until the time roof replacement was scheduled and throughout the work process. He frequently came out to the house to check on progress and answer our questions. We asked that the company's best crew be assigned to the job and we were willing to wait for the crew to become available. We spent $51,000 on the two roof replacements. ACTUAL WORK: It took nine work days to complete the project. The crew that was assigned (led by Javier) was professional, polite, and they worked incredibly hard to give us a quality product and to respect our property. Yes, tearing out a roof is a messy business, but, everyday they walked around the property and cleaned up as much debris as possible. The quality of the roof they installed on the main house and outlying workshop was first rate. All of the flashing was re-covered to match the new roof color and caulked. All of the vent covers were replaced and painted to match the roof. Special attention was paid to the roof's many hips and valleys to double ensure there would be no leaks in the future. Everyday, one of the companies main supervisors visited the work site to review the work and discuss any concerns with us. Mr. Abel Perez even took the time to blow out the soffit vents to improve airflow into the attic in conjunction with the installation of the solar vents. The Production Supervisor (Fernando Zamora) inspected the work in progress on numerous occasions. If we had a concern with a particular area, he would take photos and show us how the crew was protecting the house from any leaks. During the final inspection, Mr. Zamora took many photos and sat down with us to show us the completed work. One crew member spent half a day going over the areas they worked around with a magnetic tool to pick up nails and metal roof shavings before leaving the site. Overall: We were highly impressed with the company representatives and the crew. The workmanship was top notch. There was clear supervision and communication. And, we have a beautiful roof now.
Description of Work: Remove existing shingle roof on house and workshop outbuilding (approximately 96 square feet of roofing) . Inspect roof decking and replace or repair damaged spots. Install U.S. Steel Galvalume Standing Seam metal roof. Remove & replace all pipe flashing and paint new flashing to match house. Install 2 solar vents on roof where needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Osborne A.
08/2017
5.0
roofing
 + -1 more
Integrity Roofing Company did an outstanding job. I would truly recommend them to others.
Description of Work: I had a roof replacement due to weather damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
James H.
08/2017
5.0
roofing, woodworking
 + 0 more
The job went very well and their follow up was very timely.
Description of Work: Integrity replaced our asphalt shingle roof with a rollled steel metal roof. The work was well done in the time frame promised and the workers cleaned the work site daily.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding
FAQ
Integrity Roofing & Siding is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Integrity Roofing & Siding accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa