Reviews
4.04 Reviews
Showing 1-4 of 4 reviews
Marty B.
10/2015
furniture sales
 + -1 moreHorrible customer service. Don't believe them when they tell you when your furniture will be delivered, and then when it's not they tell you it will be over a week before they can reschedule because "that's how our system is set up". Then to add injury to insult, when you try to cancel the order they tell you it will take up to another week to take the charge off of your credit card "because that's how our system is set up". Their system was certainly set up to charge your card before the door closed behind you as you left the store. Then they will tell you that a manager will call you back to address your complaint, and they won't.
Description of Work: They didn't perform as promised and then didn't respond.
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$6,600
Paul H.
10/2014
furniture sales
 + -1 moreAfter a disastrous experience with one of their local competitors, I went to the store and purchased a sofa, love seat, one chair and three poufs. I had always thought that Haverty's would be out of my price range but it turned out to be competitive with other stores in the area. The sales staff were friendly and professional and worked to find items that were in stock available for delivery. Delivery men were great; and they provide you with online status updates as to the whereabouts of your truck with a photo of the driver. BTW apparently it is possible to carry an 84 inch sofa with one arm on your shoulder. Will await and see what the quality of the furniture turns out to be but so far, so good.
Description of Work: Furniture sales
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Yes, I recommend this pro
$3,500
Connie H.
03/2014
furniture sales
 + -1 moreSee above
Description of Work: My salesperson, Margie, was attentive and personable - but did not hover as I shopped, which was my preference. Answered questions about my three selections, but did not push me to order immediately. Later called Margie to order. She was efficient and professional, as well as being a very nice person. Delivery men were orompt and professional. Margie called to insure delivery went well, and a month later emailed to be certain we were happy with our purchase.
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Yes, I recommend this pro
$1,500
Janet S.
05/2012
furniture sales
 + -1 moreThis was the first time we were using them. The pricing is high. I would definitely recommend them. We had a very good experience with them.
Description of Work: I have used Havertys Furniture. We bought our sofa from them.
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Yes, I recommend this pro
$1,500
Contact information
13141 W IH 10, San Antonio, TX 78249
Licensing
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Service Categories
Furniture - Sales
FAQ
HAVERTYS FURNITURE is currently rated 4 overall out of 5.
No, HAVERTYS FURNITURE does not offer free project estimates.
No, HAVERTYS FURNITURE does not offer eco-friendly accreditations.
No, HAVERTYS FURNITURE does not offer a senior discount.
No, HAVERTYS FURNITURE does not offer emergency services.
No, HAVERTYS FURNITURE does not offer warranties.
Contact information
13141 W IH 10, San Antonio, TX 78249