CertaPro Painters® of San Antonio

It was very good

Prompt, professional, on time. Cleaned up after themselves. Great customer service. No complaints at all.

Great! Victor's crew had great attention to detail. They worked long hot days and made sure I was happy at every step. I would definitely use them again.

I went out there inspected the job. I found some issues. They sent someone out to inspect the job. They confirmed it. They schedule somebody. They were very good about it. Having a home three hours to babysit a project. I was interested in finding someone that I didn't have to worry about babysitting.

This company is run by extremely honest, dependable people!  I didn't find them to be the cheapest nor the most expensive, but they stand behind their work, no ifs, ands or buts!

They did a good job and cleaned up after themselves

I had no complaints

The painters did not prep or paint professionally.

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The CertaPro painting crew did a fairly good job of painting the interior of my house. The crew did not clean up as well as I expected, but they did a fair job. My one major complaint is that after the job was done, I noticed a few areas that needed touch ups. I contacted CertaPro and was assured that someone would be at my house as soon as possible to take care of the needed areas. I had to contact them 3 more times before anyone came out 2 months later to do about 2 hours of touch ups.

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Joseph was very professional and verified date and time.  They called and said they were able to come a little earlier.  They spent time with me, answered all of my questions and said they would send me an estimate.  Unfortunately, they didn't get me the estimate by the time we agreed, so I gave them an additional day and then contacted them. They responded very soon afterwards and shared that they would not be able to do the project. I appreciated them letting me know, just wish it was a couple of days earlier.

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Joseph came and sold us the contract. He made us all kinds of promises about quality of paint, etc. When the painters came and started painting we discovere that the paint that Certain Pro uses does not cover well.  In some cases three coats still does not cover sufficiently. When we called Joseph and asked him to come out and look, he refused. The job is finished, still not sufficiently covered, still no sign of Joseph-he had the painters pick up the check. I guess his only job is to sell the contact, not to ensure quality or customer satisfaction.  Needless to say Joseph has failed and we will never recommend Certa Pro. 

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It was a big job and we had neglected the exterior for a decade, so there was a lot of repair and replacement to be done. The surfaces had to be carefully prepared and the window frames were vintage 1929 and very touchy. They did a very good job, did it right, and responded to any concerns we had. We have received numerous compliments about the improved--near transformation of the exterior. If a crew failed to show on time, one phone call was all it took to fix the problem. So supervision was never an issue, although it helps to be proactive. This was the best exterior painting experience we've had in San Antonio in 25 years, and we're planning on calling on them again for interior work.

Fantastic job!  Adam explained the CertaPro process while working up a very detailed proposal.  He provided suggestions to aid in the preparation for the work, along with a time line.  At the start of the job, he introduced his work crew (Eddie Luevanos and Napoleon Guajardo) and provided phone numbers for any questions the crew could not answer.  Eddie and Napoleon were true craftsmen!   They were fast and efficient.  Moving and protecting our furniture and property as they went, along with cleaning behind themselves.   They were absolute professionals, going above and beyond to minimize inconvenience to myself and the family.
Fast, thorough, and efficient .... you couldn't ask for a better crew!

Job went very well. Adam enthusiastically provided his estimate stressing his company's customer service. The job included, power washing the exterior, repairing some stucco cracking, repairing some trim around the doors, replacing part of a fascia board, and painting the entire exterior with two coats of elastomeric and latex paint. Part of the back of the house was almost three stories tall. Once we accepted the bid, we met with their color consultant and they were able to schedule the job within about two weeks of us selecting the colors.  Adam introduced us to Eddie and the crew at the start of the job. The crew was very polite, did everything we requested and cleaned up after themselves everyday. We were in an unusual weather period where there was potential for rain everyday, so the crew had to work around the weather. Due to the rain, the project took a little longer than estimated, but the crew kept us informed and did a great job. We are very satisfied with the final product.

Adam Reissner, the owner, was extremely professional.  He provided the estimate promptly and did not deviate from it after the work was completed.  His crew was truly exceptional in every way.  Their work was impeccable and we could not be more pleased They take the time to do the job right the first time and use only high quality materials. They provide quality work at a fair and reasonable price. They are licensed, carry liability insurance and workers compensation insurance and cover all work with a written warranty.  If you want a painter that focuses on customer service,  CentraPro Painters is your painter of choice.  The men were truly gentlemen, courteous and very pleasant and friendly to be around.  Without reservation, I will recommend and use these painters for all our future painting needs.

They did it in about 3 days. They oversprayed and it ended up spraying on the cars.  We lived in the country and they were spraying the front porch and our cars where pretty far away but because in the country there is a lot of wind, the paint got all over the cars. I did get the paint off the cars.

Painters were punctual, professional and courteous.