By Grace Floors

I have been using By Grace Floors and Construction since June of 2014 and I have always received superior service. If you name a type of work that can be done on a house, they have done it for me. They are currently doing several projects on my house, including fixing damage caused by my HVAC company. They are dealing directly with that company to handle payment so I don't have to worry about. They were here in less than 12 hours of my finding the damage to begin the removal of the wet insulation, and had fans in to dry the water. I can not say enough about Carlos and his crews. I would recommend them for any work you want done. In fact, they are doing three projects for my mother's properties now as well. She is also highly satisfied, and she has extremely high standards for the work done on her properties.

After 5+ years of using By Grace on several projects I can no recommend them; after this last home remodel where I was begged by the owner to provide final payment upon agreement of returning to finish several outstanding completion points. 2 months of constant harassing to complete the job have been met with excuses and finally silence to return to finish those promised tasks. Extremely disappointed in the lack of professionalism and trust!

At the time we wanted some more floors put in, we gave them the deposit. Six to eight months went by they said they never got the check, and it cleared the bank. It was confusion. I wanted my money back. It jut wasn't a good experience anymore. We called them on and off, and I finally just stopped calling. The floors they put in was good. It was after that. I couldn't tell you the cost.

Contacted By Grace Flooring as one of four estimates to replace the carpet in the halls and bedrooms with manufactured wood flooring. The founder Carlos contacted me and set up an appointment to come to my house after work to measure for an estimate. He was very professional and knowledgeable. He got back to me with an estimate that was less than my three other bids. His bid also included moving all my furniture and belongings (except electronics) and removal and haul off of the old carpet and tack strips, scraps and trash. The workers/employees were hard workers, professional, and willing to stay late to finish the job in one day rather than taking a second day to complete it. They were also so careful in removing the baseboards that no repairs were needed nor any touchup paint needed! They blended to the existing flooring very well. I also felt comfortable enough to leave them at our home and run some errands. I highly encourage others to use them and will be sure to contact them when we remodel or build in the future.