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Alamo Water Softeners

Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,

About us

Alamo Water Softeners is driven to do the right thing for our neighbors through providing the best residential water softeners and service available to the greater San Antonio area. Alamo Water Softeners specializes in water softeners, water filtration and conditioning and now offers plumbing services including water heater replacement.

Business highlights

Emergency services offered
21 years of experience

Services we offer

Sell & service most makes of water softeners & water treatment systems. We also provide most plumbing services including water heater replacement.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.9300 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
1%
Showing 26-50 of 300 reviews
Cynthia B.
Jun 2017
5.0
Yes, I recommend this pro
The salesman was professional, friendly, & knowledgeable about his products. The installer was excellent. I feel like I got a better quality system for much cheaper than my previous house (Culligan).
Response from Alamo Water Softeners

"Thank you for taking time out of your day to post about your experience with our AWS family! So happy we met your expectations!"


Edward V.
May 2017
5.0
Yes, I recommend this pro
$1,800
Jason, the salesman, was courteous and punctual. He took the time to explain what I was getting and why to choose their company. Price was reasonable compared to other competitors. At time of installation the office had called to confirm prior to the appointment and the technicians arrival was prompt. The installation was great and looked good afterwards and was installed according to code. The technician was courteous and knowledgeable. I was very pleased with the the process and product.
Response from Alamo Water Softeners

"Thank you for taking the time to share your experience! We are so happy you had a top notch experience."


Jaclyn G.
May 2017
5.0
Yes, I recommend this pro
$1,600
It went very well. We are very happy with the price and the quality of our water softener system. After we decided to go with Alamo, it took no time to schedule a date and have the system installed. The Alamo Water Softener professionals were very friendly, punctual and made sure that the work was done right. After the professionals had installed our water softener, they walked us through how to properly maintain the system. We would recommend them to anyone.
Response from Alamo Water Softeners

"Thank you for posting about your experience with AWS! It means a lot that we installed your equipment last year and you are still pleased!!"


Nancy K.
May 2017
5.0
Yes, I recommend this pro
Service is always awesome!
Response from Alamo Water Softeners

"Thank you for your glowing words!!"


Jim W.
May 2017
5.0
Yes, I recommend this pro
$100
They are coming over again to take care of something else. It was a couple of hundred dollars, as I recall. They’re very good. We are very, very pleased with them. They don’t try to do anything else or sale anything else. They are just very professional, very clean. They come in with little booties. The service was an “A”.
Response from Alamo Water Softeners

"Thank you for taking the time to post about your experience with AWS! All input is greatly appreciated. So glad we were able to meet your expectations!!"


GERALD P.
May 2017
5.0
Yes, I recommend this pro
Great. No problems. Service was professional and quality of work is 100%.
Response from Alamo Water Softeners

"Thank you for choosing AWS again!! So glad you had the same experience as before!! Thank you for posting your opinion!"


Richard P.
Apr 2017
5.0
Yes, I recommend this pro
$500
They were very prompt, very courteous, very knowlegable, and very efficient. I would recommend them to any one needing any service done on their water softener system. I certainly will use them again as the need arises
Response from Alamo Water Softeners

"Thank you for sharing your experience and using Alamo Water Softeners! We look forward to helping when ever possible"


Michelle C.
Apr 2017
1.0
$3,000
Installer showed up and installed system. Only problem is that I was told by the salesman that two outside water bibs would also be installed to allow us to use hard water for gardening, etc. The installer only installed one and would not install the second one. I had to call the office myself and they apologized profusely and assured me that the installer would come back out to install the second water bib in the backyard in two days. That day showed up, no installer. I called and asked if they were coming and was called back by the installer and told he would be out the next day. Next day, no installer. I called and complained and I was told that they didn't do business like that and there must be some issue with that particular installer. Another installer called and made an appointment to come out and install the water bib in the backyard today. You guessed it, no one showed up. I would NOT use this company again. The equipment may work fine but I shudder to think of trying to use the more expensive warranty system they talked me into. I can assume their warranty service will be just as "professional" as their current installation service. I don't care how apologetic you are on the phone, I want you to show up when you say you are going to show up and I want you to install what you said you would install. Think twice before you EVER use this company. I wish I had looked elsewhere.
Response from Alamo Water Softeners

"We absolutely hate that you have had this experience. I have emailed you offering a full refund and options to try to rectify the experience. Please do not hesitate to call me directly if there is anything that I can do to improve you opinion of us as we will continue to try to reach out to you as well. Trevor 2103877064"


Don F.
Apr 2017
5.0
Yes, I recommend this pro
$2,100
excellent Job
Response from Alamo Water Softeners

"We are grateful that you chose Alamo Water Softeners and took the time to post about your experience! Please dont hesitate to reach out if we can further serve you!"


Ada N.
Apr 2017
5.0
Yes, I recommend this pro
$2,100
All went well.
Response from Alamo Water Softeners

"Thank you for reporting your experience and choosing Alamo Water Softeners!"


Mickey B.
Apr 2017
5.0
Yes, I recommend this pro
Arrived on time and quickly did their work
Response from Alamo Water Softeners

"Thank you for taking the time out of your day to post about your experience with AWS !!"


Kimberly W.
Mar 2017
5.0
Yes, I recommend this pro
Fast and simple. Pleased with the service and the price. I've had the softener now for several months with no issues
Response from Alamo Water Softeners

"So glad you were pleased with your experience with our AWS Family! Thank you for taking the time to post about your experience!"


Greg L.
Feb 2017
5.0
Yes, I recommend this pro
$3,400
Awesome job. Very affordable, quick installation (included plumbing), great customer service!
Response from Alamo Water Softeners

"Thank you for your wonderful words! So glad we met your expectations!!"


Johnathan M.
Jan 2017
5.0
Yes, I recommend this pro
From meeting with the sales representative to the installers having to dig all the way under my foundation to find the water line the service was outstanding.
Response from Alamo Water Softeners

"Grateful to earn your business and review! We are very proud of our team and want you to know that your experience is paramount. If there is anything you need please do not hesitate to reach out."


Sal S.
Jan 2017
5.0
Yes, I recommend this pro
$2,300
Very professional, very knowledgeable, very courteous and experienced. Financing was available. Scheduling and customer service was as great as the technician who did all the work and installed or system. Will continue to use this family owned business.

Carl B.
Dec 2016
5.0
Yes, I recommend this pro
$3,000
They showed up on time. They got to work quickly and did the job professionally, and left no mess. They explained how the system worked and made sure it was working properly. They called and made an appt to come back 2 months later and retest our water and make some minor readjustments and again reviewed how the system worked. I have been very happy with their service.
Response from Alamo Water Softeners

"So glad we met your expectations! Thank you for taking the time to post your thoughts!!"


Judy G.
Dec 2016
5.0
Yes, I recommend this pro
$2,500
Excellent!!! They are one of the best companies I have ever worked with. I am truly pleased with the level of service and professional treatment that was shown me. I would highly recommend them. You won't be sorry for one second. 5* rating. ?
Response from Alamo Water Softeners

"Thank you for posting about your experience with our AWS family. I am so glad we met your water treatment needs and expectations!!"


Beth M.
Nov 2016
5.0
Yes, I recommend this pro
$1,850
Very satisfied
Response from Alamo Water Softeners

"Thank you for taking the time to post about your experience with our AWS family! Hope your Holiday Season is wonderful!!"


Lori G.
Oct 2016
5.0
Yes, I recommend this pro
$2,850
everything was great.
Response from Alamo Water Softeners

"Thank you for taking the time to post about your experience with AWS! Your opinion is very important to us!"


Luis G.
Oct 2016
5.0
Yes, I recommend this pro
$2,300
Fairly priced system. Installation was spot on with professional and knowledgeable techs.

Wilma G.
Oct 2016
5.0
Yes, I recommend this pro
$263
I used to be a Texas Water Systems customer since they originally installed out Watts Reverse Osmosis system; but after trying to get a hold of them for 3 weeks and no follow up or reply...I checked Angie's List and came across AWS. From the first time I called them to make an appointment, the staff was very prompt, caring, professional, and informative over the phone. Lisa gave me an estimated quote of the service over the phone and was able to identify what might be wrong with our water system. The tech, Dustin, came on time and was very considerate by leaving his shoes outside. He was very knowledgeable, explained everything thoroughly, professional, and patient. He was able to do the routine filter change, identified and fix what was wrong with our system. He also discovered that the last tech that changed our filters, used improper filters on our system. He was so patient with our service by driving back to the office to get a new tank for us, since ours was busted and we didn't even know it. From now on, AWS will the company we call on to service our water softener and reverse osmosis system. Thank for your great customer service.

Brian K.
Sep 2016
5.0
Yes, I recommend this pro
$2,800
That's not the cheapest water softener you can get but we did shopping around and it was a really good package deal. It included the installation and it was a really high quality water softener and they sand behind the product. They said they'd come out in a few months and check upon it. I did some asking around and I think I got more than one recommendation, word of mouth locally here to back it up that's why I decided to go with them. It's not the cheapest but it's a very good value.

John D.
Sep 2016
5.0
Yes, I recommend this pro
$190
Dustin came out and serviced the unit. O-rings were damaged probably due to small rock or grit coming off the city water supply. Installed part on the softener. I also had them service the RO machine by changing the large and small filters on the RO. Dustin was the service tech. Called to let me know he was enroute. Arrived on time and handled business in a timely manner. I am 100% satisfied with the entire process!

Tiffany J.
May 2016
5.0
Yes, I recommend this pro
unknown

Garrett W.
May 2016
5.0
Yes, I recommend this pro
unknown
...
Showing 26-50 of 300

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Alamo Water Softeners is currently rated 4.9 overall out of 5.
Alamo Water Softeners accepts the following forms of payment: CreditCard
Yes, Alamo Water Softeners offers free project estimates.
No, Alamo Water Softeners does not offer eco-friendly accreditations.
No, Alamo Water Softeners does not offer a senior discount.
Yes, Alamo Water Softeners offers emergency services.
No, Alamo Water Softeners does not offer warranties.

Contact Information

3823 Thousand Oaks Dr, San Antonio, TX 78217

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