AAA Home Services Inc and Aaron's Chimney & Dryer Vent Cleaning

Initial install went well during home construction. Roland was available during the construction phase and helped detect a roofing problem. Since moving in and using the stove, I found issues with ventilation of the stove and smoke in the house. Roland told me my house is air tight and therefore there is insufficient oxygen in the house to sustain a fire in the wood stove. Completely unreasonable explanation for lack of ventilation in a wood burning stove and wanted to argue about it. Diagnosis was over the phone and no offer made to see the problem I am experiencing. Not saying this is his fault but there is definitely something wrong. There may have been some unknown damage done during construction but his response is very unsettling when dealing with the potential fire damage in a home.

I called AAA Home Services for a second opinion after another company recommended replacing the entire fireplace that was only a few years old. Roland returned my call quickly, switched to FaceTime, and diagnosed the issue with the fireplace over the call. We scheduled the repair, he came out, cleaned the fireplace, made the repair, and now it works better than when it was first installed! Roland saved us hundreds of dollars or more. We will definitely be calling AAA Home Services first from now on!

Very professional service. Thorough cleaning gave us peace of mind that there were no obstructions in the chimney.

Very happy with the service. I would use them again.

It went very well. They were prompt even coming early!! Was in and out in an appropriate amount of time! Got the job done!! I am very happy!

Appreciate the patience Roland had, took the time to explain process. He also went over recommended upkeep to prevent future issues with our dryer vent. I would highly recommend services!

Roland was awesome. He called to say he might be a few minutes late due to prior job, but then got to our house at scheduled time. He arrived with his mask on due to Covid 19 cautions, and was courteous and efficient. He examined chimney caps and took pics for me, as well as inspecting the flu from the bottom. He did not charge me the full amount quoted, as chimney did not need cleaning. I would definitely recommend him!

Excellent customer service, my appointment was scheduled in a timely manner and the chimney sweep was completed as scheduled. I will book again next time I need their service.

Excellent work and excellent personality. I recommend him highly.

AAA Home Services came out to give us a quote and service the chimney and dryer vent. Although they performed the service, they shortened the dryer coil by replacing it with another one. When called concerning same on 11/4/19 we spoke with Marie at first and then Roland (Owner) who was rude and reluctantly agreed to replace the coil with a longer coil to allow moving the dryer for cleaning without the coil popping off. 11/14/19 again reached out to Roland, because he'd not stopped by with the replacement coil as promised. He was not available and had to leave a message with Marie. As of 11/17/19 no response from the company or the owner. Would not recommend their service, as their rudeness and lack of follow-up on their promises leaves much to be desired.