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Covered Wagon Moving

In-State Moving Service, Out-of-State Moving Service,

About us

As an 20 year veteran in the industry, a native Austinite and a proud graduate of the University of Texas, I founded Covered Wagon Moving with customers needs and the realities of operating a toprate moving company in mind.

Business highlights

15 years of experience

Services we offer

Residential moving. Small commercial moving. Piano moving. Gun safe moving. Full service packing. Moving supplies.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7328 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
2%
1
2%
Showing 1-25 of 328 reviews
Larry H.
Jun 2024
1.0
$1,865
Charge me over $500 over quoted price. Showed up to the drop off location 45 minutes late. Stole the $600 piece of stereo equipment.

Jojo W.
Dec 2023
1.0
$450
It went bad I had broken items. I was told that they would disassemble and reassemble and they did not do any of those things. Instead I left with broken dressers and bookshelf and a broken ottoman. I'm lucky I habe insurance or I would have to come out on a lot. It wasn't worth 783 dollars

Paul F.
Nov 2023
5.0
Yes, I recommend this pro
$450
Flawless. 4 guys showed up and it was done in 3 hours for LESS than the estimated price. They were polite, courteous, strong AF and moved everything with no issues. I'd hire them (and recommend them) in a moment.

Thom P.
Sep 2022
1.0
$300
They arrived half an hour after their time estimate had ended, moved one item less than 50 feet and with no stairs, then stole the $300 cash that I paid them and still charged my card $300 as well as a $100 "refundable" deposit. They would not respond to any attempt made to contact them. Reprehensible crooks. THEY DO NOT DESERVE YOUR BUSINESS!

Gregory M.
Jan 2022
5.0
Yes, I recommend this pro
It was amazing. The 3 person team was fantastic. They were so careful, thoughtful, fantastic attitude. ZERO damage. Went above and beyond. I gave them tips larger than I have EVER given ANYBODY in any service industry. What a team!!!

Joanna S.
Apr 2021
5.0
Yes, I recommend this pro
$450
I have moved many times, locally, inter-state, and to Europe and back. Covered wagon was the most efficient moving company I have ever used. They were not just nice on the front end trying to get my business. They followed through with timely communication, and sent a crew that was careful, methodical, courteous, and very honest with their timing. They did not waste any time and I ended up paying fair price for a great service. I highly recommend this company.
Response from Covered Wagon Moving

"Thank you so much for the kind words and your business. I am so glad we got to work with you. Thanks"


Ellen W.
Jun 2020
5.0
Yes, I recommend this pro
$387
Austin and Luke were very professional and arrived on time and both were ready to work! This two man crew moved the majority of the bulky stuff and took extra care moving everything from the old place into the new! Nothing scratched or damaged as they made a complicated stairwell look like CHEESE! I recommend Covered Wagon Movers; the price was right, they were on time and they moved everything carefully and quickly!

M H.
Aug 2019
5.0
Yes, I recommend this pro
We used Covered Wagon for 3 moves in the 3 weeks to various locations. Some with 3rd floor moving. All went well. If you email Chad he responds timely and if they are running behind due to a previous move trying to provide excellent customer service to another customer they keep in communication of their status the day of the move. Excellent.

Cynthia T.
Aug 2019
5.0
Yes, I recommend this pro
Very well. They worked hard and quickly.

Perry S.
Aug 2019
5.0
Yes, I recommend this pro
$200
I'm quite happy with the move. Good value, the guys were professional, and very fast once they arrived. The movers were a couple of hours late, but I was given a warning when I booked that they might be because it was also move-in day for the University of Texas Austin. That said, it would have been nice to be able to reach someone during the day for an updated ETA. I tried calling their main number several times and only got voice mail.

Kim L.
May 2019
1.0
Asked for estimate. Took two days to receive it. Emailed more questions to Chad and then he up and canceled me because he "felt I would end up canceling"....I never even got a chance to hear the answers and make my own decision! Totally uncaring and bad customer service!!!
Response from Covered Wagon Moving

"I am glad that I have a chance to respond to at least the 2nd negative review you have posted about your experience. You called in to get a phone consultation on Sunday April 28th, and after answering many questions and concerns that you had regarding your move, you decided to book with us. You provided your pick up and drop off addresses, as well as a date and time to have your move executed. We received a call from you the following day to confirm your move, because you had not yet received a confirmation email. We let you know that we were out of the office for most of the day attending a charity event, but would get it to you as soon as possible and verbally confirmed over the phone that your move was confirmed. You also sent in an email that afternoon (5:12 pm), which was responded to as well, confirming that we would get you the confirmation email as soon as possible. I sent a follow up email the next morning after sending the confirmation, to make sure you had received it. Later that morning we received a lead request that goes to multiple moving companies, with your contact information and I reached out to you again. At that point, you responded to my email "Yes I did receive it. I'm still thinking on it. What is my next step if I choose to hire you?". At that point we notified you that we would cancel the booked move. It didn't mean you couldn't schedule a move with us at a later time, we were just not going to hold a highly coveted morning reservation during a very busy time for our industry, since you were actively looking for other estimates and were non-committal on your reservation. All of our customers are important to us and because of that, we were not going to hold a reservation for someone who stated they were "still thinking on it". We wish you luck"


Kevin S.
Aug 2018
5.0
Yes, I recommend this pro
Luke and Phil were the best movers we have ever had. Period. These guys are experienced, worked quickly and worked carefully - which is a rare combination for movers. On top of that, they are very friendly and have a great attitude. Seriously, these are the best possible guys you want helping you on moving day.
Response from Covered Wagon Moving

"Thank you so much for the kind words and so glad we could help you out."


Rita S.
Jul 2018
5.0
Yes, I recommend this pro
$600
Outstanding! They were perfect and the cost was considerably less than the estimate.

Ellen B.
May 2018
5.0
Yes, I recommend this pro
$165
It went great, and the movers were very polite.

Keith C.
Mar 2018
5.0
Yes, I recommend this pro
$200
Great experience. Very easy to deal with. All items moved without incident.

Wendy H.
Jan 2018
5.0
Yes, I recommend this pro
$340
They were able to help me the next day!

Kim C.
Nov 2017
4.0
Yes, I recommend this pro
$500
The crew was very detailed, which was great, but it also took longer than the last move so I paid more. I'd love to see them be a bit more speedy while also caring to pack well.

AL C.
Oct 2017
5.0
Yes, I recommend this pro
it went really well. They all worked as a team.

Donna K.
Oct 2017
5.0
Yes, I recommend this pro
It was completely great. Had to make 2 trips with a stop at another location. Covered Wagon guys took it all in stride.

Robert C.
Sep 2017
4.0
$700
.

Donna C.
Sep 2017
5.0
Yes, I recommend this pro
$170
2nd time I've used them . Very pleased

Jeanne E.
Sep 2017
5.0
Yes, I recommend this pro
Fantastic. They were right on time, super-polite and professional, and priced very reasonably. I have recommended them to others more than once.

Janice B.
Aug 2017
5.0
Yes, I recommend this pro
$750
great. This is the 2nd time they've moved her and did a great job

Erika D.
Aug 2017
2.0
$1,200
Numerous issues, showed up 2 hours late on date of move, broke a light in the stairwell, walked outside and one of mover's was halfway over the railing handing pieces of king sized bed down from second story to mover on the ground instead of bringing down the stairs. Found several leftover screws/items that should have been put back in when beds were being put back together. Found parts of one bed in garage after movers left, took that bed apart and found that over half of screws were not used and the wood slats under box spring were just "set" in place and not secured at all. Emailed the customer about reimbursement for the stairwell light, which the movers told me they would be in contact with me for before leaving, also included all the issues above and have had no response (sent email a week ago). Would not recommend or consider using for future services.

John B.
Jul 2017
5.0
Yes, I recommend this pro
I've used them several times now. They are great and get all "A's" and that is why we use them.
...
Showing 1-25 of 328

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Covered Wagon Moving is currently rated 4.7 overall out of 5.
Covered Wagon Moving accepts the following forms of payment: CreditCard
Yes, Covered Wagon Moving offers free project estimates.
No, Covered Wagon Moving does not offer eco-friendly accreditations.
No, Covered Wagon Moving does not offer a senior discount.
No, Covered Wagon Moving does not offer emergency services.
No, Covered Wagon Moving does not offer warranties.

Contact Information

Located in null, TX null

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