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Blackmon Mooring
Founded 1948 • With Angi since May 2005
Business Details
Phone Number
Address
2251 Picadilly Dr Suite C320
Round Rock, TX 78664
Description
"Since 1948, Blackmon Mooring has offered cleaning and disaster restoration services to families and businesses at the highest quality. At Blackmon Mooring, we pride ourselves on helping you keep your home or business clean and safe as well as recovering from life's unplanned disasters. Our Carpet Cleaning, Air Duct Cleaning, Tile & Grout Cleaning and Furniture/Upholstery Cleaning can remove common allergens and help you keep them from affecting your loved ones or employees. When Mother Nature or man-made accidents strike, Blackmon Mooring is there for you with a full range of disaster recovery and restoration services that include Fire & Smoke Damage, Water Damage, Mold Remediation and even Reconstruction. We help you get life and business back on track. Blackmon Mooring is trusted with the world's biggest jobs, yours.
*24-hour Call Center
Verified Reviews
A few reviews for this pro...
Roger A.
07/19/2017
An extremely difficult job done very well. Our team was thorough and professional, couldn't ask for anything more. Carlos was the lead guy and he did a superb job. Kent was the operations supervisor and visited often and he was the guy who got up and cleaned the registers and vents that were 28 feet high. Gave a B grade on price - how would I know what's competitive? Quote seemed high at first but more than fair when the job was done. Called some others highly rated by Angie's list and they didn't even bother to come out and look at the job - gave a quote over the phone. I even cautioned them about it, and they said if it was a house that was their bid. Knowing the extent of the job I dismissed them and their company. If they came out for their quote they would have either left immediately or done a half assed job.
Description of Work
Cleaning dirt out of A/C system
Category
air duct cleaning
curtis S.
03/06/2017
About 45 minutes in to the job on the first staircase, I noticed they seemed to be having problems. The truck engine was surging very badly every time the turned on the suction, and they couldnt keep it running. They worked on it for a while. The driver told me that this truck had been deadlined for repairs for a week or more, but clearly wasnt fixed, that he had spent 3 hrs earlier just to clean one couch. I told him to pack it up and come back when he had a working truck. I then called Kent Cole, operations supervisor, explained the situation and told him to pick a day when he could send a working truck. He chose the following Thursday at noon. This was on a Friday at noon. Just before noon the following Thursday, the driver called to tell me he was on the way to my residence. He also said he was in the same truck as last week, and that it still was not running properly, and that I was not going to be happy with what they were able to do. I told him to forget showing up with non-functioning equipment. I then called the Operations Manager Kent Cole again, and asked him what was up with the same junk truck being sent out. He said it had been repaired. I told him apparently his driver disagreed and that he should either send me a new working truck or forget the whole thing. ANYWAY, I never got my stairs cleaned:( The end.
Description of Work
Stairs, bedrooms cleaned. Carpet.
Category
carpet cleaners
Kevin F.
01/30/2017
It went fine with booking. They called to confirm and I let them know that we were still on. They sent email confirmation that they would be there on the scheduled day and time. The day before the cleaning they called again to confirm the booking letting me know that everything was set up for tomorrow. Then they called back later that day and said that there had been a scheduling error and that they would not be able to make it. I've used Blackmon Mooring for years and this has never happened. But right before we are expecting them and without enough time to find an alternative during the holidays is just wrong. They didn't even respond to requests to escalate or have a manager call back. The lady on the phone was friendly but not helpful. They don't respond on social media when you ask them simple questions either. This company fails at customer service, scheduling and responsive communication.
Description of Work
I scheduled a 3 room cleaning well in advance of a family holiday gathering.
Category
carpet cleaners
Holly D.
09/09/2014
Barry G.
05/20/2014
We had water damage from a faulty water heater, Kory called and then arrived with 2 hours of the call to my insurance company. He inspected all areas around the leak and determined the expected amount or recovery and repair work that would be needed to effect repairs.
Description of Work
Assessed water damages from a faulty water heater, defined scope of repair work to be performed.
Category
carpet cleaners
Karen O.
04/28/2014
All aspects of this job went very smoothly. Blackmon Mooring maintained constant communication and handled our business very professionally.
Description of Work
Provided water damage services for retail banking facility that affected approx 3500 sq.ft. Blackmon Mooring responded promptly and professionally and with all equipment necessary to treat the areas affected. They extracted water, removed cove base, drilled holes to allow air circulation for proper drying and set up air blowers and dehumidifiers. They came daily to take moisture measurements and kept us informed of all aspects of the process. They took great care in trying to accommodate us so that customer transactions were not affected. We will definitely call Blackmon Mooring with any water/smoke/fire incidents we experience in the future.
Category
water damage restoration
Gary R.
04/02/2014
The duct cleaning service was performed okay and did get a lot of dust and other material such as insulation (in one of the ducts) but I was a little disappointed in that my expectations were that the whole duct system would be subjected to the cleaning process which was not the case due to the limitations of the equipment and the way it is performed. I can't say for sure but I don't think this is Blackmon Moorings problem but a problem industry wide. There is just no way to get the equipment that is used more than 6 to 10 or 12 feet in past the grill. While it did do some good I was in the attic a few days later putting in a booster fan in a long run of duct to boost air flow to a bedroom and there was still a layer of dust in the duct which would not have been accessible given the current equipment being used. I would not have this service performed again as it is just not that effective. I have no problems with the work that was performed by Blackmon Mooring just this type of service. It is not worth the money.
Description of Work
They cleaned the a/c ducts
Category
heating & air conditioning/hvac, air duct cleaning
Jennifer D.
03/17/2014
It was all pretty fast and simple. They were in and out all times. Cleaned up after themselves.
Description of Work
They were prompt at arriving to dry out and remove some water damage caused by S&D Plumbing. They were all very clean and professional. They explained what they were doing and came back several times to move fans around.
Category
carpet cleaners
Jan H.
11/05/2013
The first guy who showed up was nice and clean, the two guys who came to do the tear out were kind of scary. When they had to move my things they just threw everything around. They apparently just tossed my valuable, Tiffany Lamp onto my bed. My lamp was stained glass. He did come back out to look at damage and take pictures and told me that a specialist was going to come out to evulate the damage. The fact that they just came out and tossed my lamp is ridiculous. They just tossed the base of my lamp on the bed and the lamp side to smash in the area. Everything did end up getting dried out, but it was a huge mess. If they take care of repairing or replacing the lamp, I will edit my review.
Description of Work
They removed water damage, cabinetry, baseboards, carpets and sheet rock.
Category
carpet cleaners, floor cleaning, mold removal
Pat D.
08/16/2013
Leana M.
11/19/2012
Blackmon Mooring went out of their way to work with our schedules. They worked weekend (untill 1 or 2 in the morning) to finish our job before our staff came back to work Monday morning. The crew was very professional and worked really hard. I never saw them even take a break. Overall the service provided was great!
Description of Work
Blackmon Mooring provided air duct cleaning at our commercial building.
Category
air duct cleaning
Debra M.
08/01/2012
They were excellent. They came when they were supposed to and they cleaned what they said they would. There was a rust spot from a previous carpet cleaner that didn't lift the furniture off the carpet. He said that he couldn't clean it but he gave me the name of some stuff to buy and it worked perfectly. He was very friendly.
Description of Work
We used Blackmon Mooring for carpet cleaning.
Category
carpet cleaners
Amy H.
05/05/2012
Making appointment was very simple on line. They called to confirm appointment and explained they were north, may be late to the 10:00 a.m. appointment time. I explained I could use the extra time so asked to work with them. They called back three times and we agreed on an afternoon appointment. They communicated all they way as to when they would arrive. Did a walk through and asked what were my expectations. Explained the special I had purchased and what the additional charges would be for what I wanted. Agreed on price and they went to work. They not only did a great job, had me inspect each room as they were half way through so I could see diffrence in clearned vs uncleaned. They worked wonders! Carpets dried as expected and no "wet" smell. Will definitely have them back. I have 5 dogs, 2 cats, and an occasional goat makes an appearance! They did a wonderful job!!! Very professional!!
Description of Work
Five rooms of carpets cleaned, applied enzyme, and protector to all rooms.
Category
carpet cleaners
Candy S.
12/10/2011
After the service was performed, my house had more dust then before, they left screws off the vents and some were no longer flush against the wall or ceiling. I called to complain and no one ever returned my call.
Description of Work
We hired Blackmon Mooring to clean our ducts before our son was born so our house would have cleaner air
Category
air duct cleaning
OLIVIA G.
11/04/2011
Technicians called ahead of schedule to ask if they could arrive earlier. Arrived at the agreed upon time and promptly began their work. Total cleaning took less than 2 hours and I was very pleased with the work. I can breathe easier, the house smells better and my dog's allergies look to be clearing up. I will most certainly use their services again as continued duct maintenance.
Description of Work
Duct cleaning (total of 8 air vents), air intake cleaning, duct treatment to kill bacteria, mold & mildew present.
Category
carpet cleaners, air duct cleaning
Keith and Betty S.
08/18/2011
It went well. There was one guy and he went to work and was done in good time. The carpet was damp but he assured me it would dry in a short time, and it did. Very pleased.
Description of Work
They arrived on time and cleaned my dinning room,family room, and hallways. Did a great job and would have them again.
Category
carpet cleaners
Shari M.
08/03/2011
I was the first appointment of the day. They were 40 minutes late arriving but they did call when they were on their way. They were professional and completed the job fairly quickly. I have three children and two large dogs, so I have to clean my carpets every year. Blackmon Mooring does a good job everytime. They remove the dirt and grime that gets tracked in and the dog fur that vaccums cannot.
Description of Work
They moved all my furniture, cleaned three rooms and applied a Teflon coating to prevent stains.
Category
carpet cleaners
cathy L.
06/13/2011
Scott A.
04/22/2011
See my description of services. They were great.
Description of Work
I had my house interior repainted and the painting contractor did not reconnect my water exhaust hose from my washer correctly. I ran and wash and left to run an errand. When I returned the house was flooded. I immediately called Blackmon Mooring who responded within less than an hour, set up dehumidifier, exhaust fans, pulled back the carpet from wet areas, and set up multiple blowers to dry the mess. After the house was dry they replaced damaged molding (the carpet was okay with the drying, repaired and repainted water damaged walls and did a complete cleanup. My cost was nothing because the painting company agreed to it being their responsibility In addition, the de-humidifier and dryers "poped" my main circuit breaker and they send out an electrician (on a Sunday) to replace my main breaker and balance the circuit. I could not have been more satisfied with the work done and definitely recommend them.
Category
carpet cleaners, mold removal
Chad H.
09/25/2010
They are a lousy service based company that does not send anyone to come out and hopefully get my business. THEY SUCK !!!
Description of Work
I contacted them on 8-31-10 and told them that I had potential mold in my duct work. I was told that the service inspector would call to schedule an appointment. It never happened. I called again on 9-15-10 and told them that the service man never called. She apologized and connected me to Brian. I talked to him and told him what was up and he said he'd call me back. HE NEVER DID !!!
Category
air duct cleaning
Donna R.
06/17/2010
PAT L.
07/07/2009
It took about 4 hours since I have a big house with 2 AC units. We had to leave for 2 hours after the fogging was done. We are very pleased with the results.
Description of Work
They cleaned my air conditioners & air ducts & used a fog to kill dust mites & mold spores. My allergies immediately improved after their work.
Category
heating & air conditioning/hvac
Dorian F.
01/26/2009
Pat M.
12/05/2007
gina G.
09/13/2007
Rob cleaned the units, did the repairs and also told me of other repairs I could expect in the future based on his findings and the age of the units. He spent a lot of time doing his work and assured me that the cleaning and repairs would result in"cooler" air with less stress on the units as well as less use of electricity immediately. Haven't rec'd my power bill yet, but I can tell a definite difference in the cooler air more quickly. Rob was friendly and hard working and didn't apply any pressure for me to do any repairs that I wasn't comfortable with completing now.
Description of Work
Rob did a 16 point service check on three a/c units. He found that they all needed cleaning, two needed a little freon and one needed a new fan motor. These units had not been serviced in many years and i felt very comfortable and confident in Rob's findings.
Category
heating & air conditioning/hvac
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Business Highlights
Emergency Services OfferedService Categories
Licensing
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, American Express, Discover
Senior Discount
No
Emergency Service
Yes
Warranties
Ask for details
Services Offered
Carpet & Rug Cleaning, Air Duct/HVAC Cleaning, Tile & Grout Cleaning, Mold Remediation, Water & Fire Restoration
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about Blackmon Mooring
How is Blackmon Mooring overall rated?
Blackmon Mooring is currently rated 4.3 overall out of 5.
What days are Blackmon Mooring open?
Blackmon Mooring is open:
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
What payment options does Blackmon Mooring provide
Blackmon Mooring accepts the following forms of payment: Check, Visa, American Express, Discover
Does Blackmon Mooring offer free estimates?
Yes, Blackmon Mooring offers free project estimates.
Does Blackmon Mooring offer eco-friendly accreditations?
No, Blackmon Mooring does not offer eco-friendly accreditations.
Does Blackmon Mooring offer a senior discount?
No, Blackmon Mooring does not offer a senior discount.
Does Blackmon Mooring offer emergency services?
Yes, Blackmon Mooring offers emergency services.
Are warranties offered by Blackmon Mooring?
No, Blackmon Mooring does not offer warranties.
What services does Blackmon Mooring offer?
Blackmon Mooring offers the following services: Carpet & Rug Cleaning, Air Duct/HVAC Cleaning, Tile & Grout Cleaning, Mold Remediation, Water & Fire Restoration