Partridge Plumbing

The work was done timely and the clean-up was spotless.

Everything went very well - Sean was very patient as we had to reschedule when the toilets we ordered were in pieces when they were delivered. On the day we rescheduled, Sean was on time, very professional and knowledgeable. Would trust him to come back and fix any further issues we have - he is very passionate about making sure everything is completed in a professional manner and that the installation and his work is perfect! Thank you Sean!

Shane arrived on time and was professional and courteous. He completed the water heater service, inspected the toilets and looked under all sinks. Additionally, he inspected our hose bibs, and fixed a small leak in one of them at no additional charge.

It worked out very well. I was very pleased. They came out within the first few months after the deal was purchased. There were no additional charges beyond the big deal amount. I think it was very economical.

Called Mr. Partridge with my emergency on this cold and wet Monday morning and he was able to arrive within 30 minutes to diagnose and replace the main outside shut-off valve, excavated and replace the valve box. Unheard of response time these days. Within short order the work was done to high standards. No short cuts. Mr. Partridge does all the work himself and moves quickly to task. Recommend highly and will use Mr. Partridge again to address some other issues as our finances allow. --------------------- Completely unrelated but I noted that some earlier reviewer below commented about the work being "more expensive than his lawyer ($185)" - the reviewier must have a marginal lawyer or is rather out of touch with legal fees these days :) I found Mr. Partridge to be fairly priced.

Great service! Fast and honest! I have found a plumber!!! He installed my toilet, repaired my shower valve and fixed my sink faucet. All in under an hour and all work perfectly!

Called Partridge on Wednesday and Scheduled a Friday Appointment. Shane arrived right on time and completed the repair quickly. I asked him to look at our nine year old water heater while he was at my home and he performed an inspection. He was detailed in his assessment of the condition and very knowledgeable when I asked out tank-less water heater options. There was no pressure to have the tank replaced right away, but I did call the later in the afternoon to schedule a tank replacement. I highly recommend Partridge and will use them for any future plumbing needs. Thank You !

made room in his schedule for my plumbing needs, even though he was busy. came out promptly and spent an hour diagnosing issues and cleaning pipes. I have used him several times and will continue to do so. If you are in the keller/southlake/fort worth area, definitely call Partridge Plumbing. Best plumber ever!!

Mr. Partridge arrived promptly, even though he is extremely busy. To open the toilet, he had to run a snake from the front clean out and then also from the roof through the plumbing. He was extremely thorough in discussing the job and the issues with our old plumbing. We have used him several times before and he is an outstanding plumber, very knowledgeable and thorough. We certainly intend to use him for all our plumbing needs and highly recommend him.

It was okay. He did what they said they were gonna do and gave us some advise on other purchase or improvement to make. It was useful information but it was like an up selling.

Ever since our first appointment, I have found Shane to be extremely responsive. He does quality work. I believe that he is honest about his opinions on what our options have been on each project (where to save money, trade offs of different approaches). Since our house is turning 14 years old, I imagine that he'll have many more projects from us. Shane is largely in business for himself (although he does have helpers on the larger projects). To those that expect an immediate reply to an email or voice mail, keep this in mind.

Jon took my call early this morning and was able to get here by the afternoon for our minor emergency. He was quick and thorough, and the work was done well and professionally. We even discussed another potential future project, and he is going to get back to me with his thoughts on it. I really appreciated that he was friendly and knowledgeable.

Got a call back super quick. Nice friendly guy polite and very presentable. Got there when he said, and did the work and even listened to a senior talk his head off. The BIG thing was he was 600.00 less then a competitive bid. He knew what he was doing and told me what I needed and what I didn't. He explained the things needed to meet code and why they were needed. This is my new plumber, it's like an honest mechanic -- Stick with him!

Called on 1/14 and 1/15 and left word to call back. Never returned calls. Business must be good to pick and choose.

Mr. Partridge arrived on time, brought in specialist to find the leak and completed the project in about five hours including replacing slab concrete. He installed the new water heater in about an hour and a half. I can''t say enough about the quality of his work which was excelent.

Professional and prompt when performing service but gave a B because a little slow in responding to my phone calls to arrange service.

I have used Partridge plumbing in the past and they have always done a great job but this time they went FAR beyond what is expected. On Christmas eve my next door neighbor's kitchen sink clogged up while she was preparing her Christmas day meal. I couldn't get it unclogged so I thought I would call Partridge Plumbing and leave a message. This was at 11 pm Christmas eve. I called and Shane, the owner, answered the phone. I could tell that I woke him. I asked Shane when he would be working and he offered to come over Christmas morning after his children opened their presents. Shane arrived at 7:45am and unclogged the sink without any problems. He didn't even charge extra for it being a holiday. My neighbor couldn't believe that Shane would do this on such short notice and on Christmas morning. Shane is trustworthy, honest and an incredibly great plumber. I will never forget him for his help. Jim Carroll Keller TX

The cost was too high for just draining the water heater and barely glancing at the plumbing issues in my home.

Shane was in and out in about an hour and everything is working great. We will definitely be replacing our water heater this spring and will use Shane. I would recommend him as he explained how the water heater in laymens terms.

Our leak started on Christmas Day. I called the next morning and Shane was here by early afternoon. He was very professional and fixed the leak in no time....a loose screw with the sprayer! He then advised me about possible faucet issues with the overflow and how to fix it myself. He also advised me on changing a shower head to a rain shower. Shane handed me several business cards, NO bill and wished me a Merry Christmas! Thank you Partridge Plumbing!

Mr. Partridge explained to me that his investigation found that the control valve was rusted beyond use. It was now a problem that a manufacturer or service person for the manufacturer would have to handle. After hearing his explanation am satisfied as his attempt to repair was reasonable.

We woke up to standing water throughout our kitchen, dining and family rooms. Suspecting a slab leak, I found Shane's information on Angies' List and called and left a message explaining our situation at 8 AM. He called me back within seconds and was at our house within 30 minutes. He assessed the situation, shut off the water and scheduled a leak detection appointment for the following day. Once they found the leak, he jackhammered holes into the slab to gain access to the leak, repaired the pipe and put it all back together. He also did some maintenance on our hot water heater to ensure that it functions properly. Shane was knowledgeable and efficient. We were grateful that he was able to respond so quickly!

He waited for a bit while we performed a couple final "tests" to ensure the problem was resolved. Very thorough and knowledgeable.

I would highly recommend using this company and have continued to use them for any other plumbing issues that have come up.

The service went very well. I had no problems with them. They did everything I asked and were professional.