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Partridge Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Hello, my name is Shane Partridge. I am a master plumber in the Fort-Worth area. I have worked for two major service repair companies for a total of 15 years and have decided to give it a go for myself. I pride myself on high quality service & repairs. I treat you like I would want to be treated. When you call the phone listed you will be talking to me, Shane, highly experienced and interested in gaining your business. Call for pricing and any questions you may have. Thank you for the opportunity to earn your business. Award winning.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Repair. Remodels. Water Heaters. Slab Leaks. Gas Leaks. Faucet Repair. Clogged Drains.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.7317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 276-300 of 317 reviews

Matt I.
08/2014
3.0
fireplaces, gas logs
  + 0 more
.
Description of Work: They reconditioned my gas fireplace log, I purchased a Big Deal.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$75

Response from Partridge Plumbing
Unreal. Iam quiet taken by this review. I take my profession very seriously. And to leave such a poorly graded review, and then not leave a reason why. This is not a game, Sir. This is what I do to support my family. And its not a game to me.

shonya C.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I have used him before to replace a hose bib, and to fix a broken pipe. This last time I had Shane replace my garbage disposal. He is friendly, honest, and he does good work. I will continue to use him for all my plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Partridge Plumbing
Thank you.. Couldn't do it with out the great customers.. Thanks again and have a great day..

Katie D.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Partridge Plumbing
Thanks.. Not quit the grade I would have hoped for. So curious about the B grade for quality.. Can you tell me what was not up to par?? Thanks again and have a great day..

Linda G.
04/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Partridge Plumbing
You left no comments, so I have no response .. Other than a less than perfect grade.. Thanks

Gene B.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Adequate
Description of Work: Changed 1 hose on hot water heater It's a $10 part and took 10 minutes to install He cost more than my lawyer!

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$185

Response from Partridge Plumbing
Hello. Thanks for the review. However as far as the grade and the comment you left.. Well I can't just sit back not defend myself. Run to home depot, grab a torch , solder, flux, sand paper, wire brush, your ten dollar part you mention , a pair of copper cutters. Then see if you can do the same in the ten minutes you mention .. And if you happen to get through all of that without any problems. You will see that 185 dollars Isn't to bad after all. Then you tac on advertising, fuel, vehicle , vehicle maintenance , insurance, business insurance.. And thats where the comes from sir… And I could be mistaken about this, and correct me if Im wrong.. But I believe you where the one with the flooded garage.. Called me and I was @ your home in less than 15 minutes. Had repair complete and water turned back on in less than 30 minutes.. So you where inconvenienced by your busted water line a total of an hour.. Thats not to bad ,, considering it could have been a lot worse. And @ the time of collection, from what I remember you where over joyed in the fact that I did not take advantage of your situation.. Thats what I remember you telling me…But I could have my customers mixed up. And If I do, Please don't hold it against me… Thanks and have a great day...

Peggy J.
01/2014
1.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0


Response from Partridge Plumbing
Dishonest !!!! That is what this customer is.. I went above and beyond to accommodate scheduling needs. Then when arrived I was very pilot as with any customer.. Completed the task @ hand.. Explained to customer that the coupon she purchased was only half of what she needed.. Customer purchased a 49 ""Toilet Tune up""" coupon thru Angies List.. When I explained that the 49 dollars would not cover the full repair of the toilet, the customer changed her demeanor and attitude.. Customer went from being very nice to being a bad apple… She explained that I should do the complete overhaul of the toilet for the 49 dollar coupon that she had purchased… I explained that the coupon was only good for a general inspection of plumbing and the replacement of the flapper inside of one toilet tank,,, not the complete overhaul of a toilet.. Customer was obviously very upset that I would not do the work for FREE.. It amazes me the effort some will go thru to shame or discredit a small business when they do not get there way… This customer needs to stick with the Corporate company's ,,, the ones that can afford to do free work.. Okay thats all folks… Thanks for reading and have a great day...

Lori B.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: I purchased a Big Deal from Partridge Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Partridge Plumbing
Thanks...

Robert T.
12/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: "Replaced a damaged flange on a toilet and installed a new toilet. |The company was very prompt in their communication and the employee |was polite and professional. I highly recommend their service."
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Partridge Plumbing
And when he says the Company responded quickly and professionally and the employee was professional ,,, He's describing my Wife and I ;];];] Thanks customer much appreciate the review….

Bill M.
09/2013
5.0
plumbing
  + -1 more
No issues
Description of Work: Serviced tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Partridge Plumbing
Well thank you member for your 2nd review.. I do appreciate the return business.. Also let me apologize again for getting a little over loaded there for a few days and having to reschedule your service call.. I try my best to keep up ... Again thanks and have a great day...

William F.
09/2013
5.0
plumbing
  + -1 more
He did a pretty good job.
Description of Work: He checked some plumbing and replaced a pipe on one of our toilets because we had a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Partridge Plumbing
Thanks much.....

Jim B.
07/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: This man knows what he is doing. He sticks to it until he solves the problem. Very reasonable pricing also.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Partridge Plumbing
Thanks much...

bonnie a. H.
07/2013
2.0
plumbing
  + -1 more
unknown
Description of Work: At first they called me several times to schedule an appointment which seemed very responsive and I appreciated that they were trying to coordinate trips around the metroplex. However, after letting them know that, at the time, I had Mondays off and was also available Friday mornings I started to receive phone calls for randome times during the week when I was unavailable or had little time to re-arrange my schedule to accomodate their schedule. In the end, while I was having a plumbing problem (leaking commode flooding hallway) and had company coming for the holidays, I tried one more time even tho the expiration date had passed and was told to find out the size of a part and to call back. Instead I called a friend who was able to correct the problem.
Rating CategoryRating out of 5

Response from Partridge Plumbing
This is getting old...And I wish I could figure out what is really going on here..As the review below this one,, and many more is 100 percent FALSE !!! So here I go again spending more of my time, that I could be spending with my family. Writing a response to a false review..I called customer several times shortly after the purchase of the coupon as did my wife,,,finally after 3 weeks my wife received a return call.. Where she did say that all she had was Mondays available ...Nothing was said about the other day she mentioned ...I explained to customer that Monday was not a good day to schedule for coupons do to the emergency work load that comes in usually over the weekend....But that I would do everything that I could to make it happen..After a few weeks went on and got caught up on most coupons,,my work load was slowing down to the point were I could set something up in stone,,I called her to do so...Several Several times to no avail.. There is a point I must move on sometimes.....Plain and simple she never would return our call except for the first time she contacted us...Which again was after repeated calls and 3 weeks later.... Well I am very tired,,,I had a pretty bad slab leak that I had to whoop 2day...Any way if anyone read this far through..I do appreciate it much..Thanks again and have a wonderful day...

Doug B.
07/2013
1.0
plumbing
  + -1 more
as above.
Description of Work: Wouldn't honor Angie's List discount. Went with another company.

Rating CategoryRating out of 5
value
1.0


Response from Partridge Plumbing
Dear member. I am quit taken by your false review. I am just a small guy. Why would you try and damage my business like this??If I did not honer a coupon,,then the coupon was not valid in your situation. Plain and simple!!! I have no records of you in my data.. Can't even find where you purchased a coupon. So what's really going on here. Be a man,,erase your false comment. Thanks and have a great day...

Milagros B.
07/2013
5.0
plumbing, water heater repair
  + 0 more
Good
Description of Work: Drained water heater, checked all inside /outside plumbing and provided good recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Partridge Plumbing
Thank you member. Greatly appreciate it..

Susan H.
07/2013
5.0
plumbing
  + -1 more
good
Description of Work: fixed 2 toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Partridge Plumbing
Thank you member for the review. Much appreciated..

Farai S.
05/2013
5.0
plumbing
  + -1 more
great
Description of Work: we hired this company to do a plumbing inspection. performed the test very well..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Partridge Plumbing
Thanks member. Much appreciated.

Suzanne K.
05/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Partridge Plumbing is an excellent plumbing company. I had a death in the family (Houston, TX) and was having to go to Houston a lot during a period of relative's critical illness; and therefore was unable to be in Fort Worth for scheduling. I did keep in contact with the scheduler from time to time and thought the service would be completed as other work would be scheduled in this area [where the property is located]. However (I think the company and service provider moved to a location in Keller, TX) plumbing work was no longer scheduled in the area of my property. Partridge Plumbing is a very reliable and high-quality service provider and I shall miss being able to receive services from Partridge. I wish Partridge Plumbing the very best and thanks to Shane for his exceptional, high-quality work.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Partridge Plumbing
Thank you member. I believe there has been some miscommunication between us. My wife and I both attempted several times to contact you. Not sure whats going on. How ever if you have the need for my services in the future please do not hesitate to call. Thanks again for your kind words,,and have a great day...

carl V.
04/2013
5.0
plumbing
  + -1 more
I would continue to use them.
Description of Work: I used the services of Partridge Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Partridge Plumbing
Hello member. And thanks for the review.

Greg M.
04/2013
4.0
plumbing
  + -1 more
unknown
Description of Work: called a couple times and finally heard back from provider that he had recently been hospitalized and was just catching up on responding. he offered to suggest alternative providers, but the deal was not redeemable since he was unable to provide service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Partridge Plumbing
Hello member, and thank you for your review. I do apologize for any inconvenience that I may have caused you. During the time you mentioned my phone was not receiving a signal . Again I do apologize ...Thank you and have a great day.

sylvia F.
03/2013
5.0
home remodeling, plumbing
  + 0 more
On time and courteous.
Description of Work: Great product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Partridge Plumbing
Thank you for your review.... Have a great day.....

Tammy S.
03/2013
5.0
plumbing
  + -1 more
see service description
Description of Work: I contacted Partridge Plumbing because I they had installed a sink faucet for me in the past. At that time I did not think anything remarkable because it was a small scheduled job. I'm writing this review because of a leak I had yesterday from an upstairs bathroom into a downstairs bedroom. I was in a panic! I called Shane and he was willing to rearrange his day for my emergency. It turned out we did not need to do that and Shane followed up with me at 5:45 to see if I needed him that night. After talking with me about the problem he gave me a couple of suggestions and the problem seemed to be solved without a service call. However, during the experiance with Shane I have found my life time plumber.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Partridge Plumbing
Thank you...I was just trying to help.. Glad it was something simple..Was not trying to overly empress..Was just doing what I do... Thanks and have a great day....

Louise K.
01/2013
3.0
plumbing
  + -1 more
Ok
Description of Work: I do not remember

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$100

Response from Partridge Plumbing
Well...Thank you for your highly detailed composed review. Lots I would like to say to a member like this one. Like why the poor review ? Why would you damage my company like that for absolutely no reason other than Angies list sending you junk emails. I am not the one responsible for that and nor can I do anything about it. Sorry.. Thanks and have a great day...

Judy W.
01/2013
5.0
plumbing
  + -1 more
They were great.
Description of Work: I bought a Big Deal from them for 1 hour of plumbing labor. They fixed a leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Partridge Plumbing
Thanks..

Clare C.
12/2012
1.0
plumbing
  + -1 more
No work was done
Description of Work: I bought a coupon and knew I had 90 days to use it. I became ill and let it expire. I called and explained that I knew I had let the coupon expire but I still needed the work done. I was told that they would call and schedule a service time. I never heard from them again. I know better than to pay for service before thy performed. Thanks for the reminder.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89

Response from Partridge Plumbing
Dear member. I am very concerned about the false information that you left regarding my company and I. The last conversation you had with my wife, you stated you where looking for a place to purchase fixtures. As a while went on, she called and left a reminder message. This poor referral is the first we have heard from you since. Like I said,,,quit concerning. I strive to give my customers a superior contractor experience. Give me a call so we can try to fix and resolve issues. Thanks and have a great day.

Kelli C.
11/2012
5.0
plumbing
  + -1 more
Great
Description of Work: Definitely worth the $$ - very professional and didn't try to sell me things I didn't need. Had a complicated outdoor wall faucet issue - super nice and knew what he was doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Partridge Plumbing
Thank you member for your kind comments. Much appreciated..

Contact information

PO Box 621, Roanoke, TX 76262


Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Gas Logs,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Wells and Pumps,
Fireplaces,
Drain Pipe Installation,
Toy Repair,
Appliance Repair - Small

FAQ

Partridge Plumbing is currently rated 4.7 overall out of 5.
Partridge Plumbing accepts the following forms of payment: Check
No, Partridge Plumbing does not offer free project estimates.
No, Partridge Plumbing does not offer eco-friendly accreditations.
No, Partridge Plumbing does not offer a senior discount.
Yes, Partridge Plumbing offers emergency services.
Yes, Partridge Plumbing offers warranties.
Partridge Plumbing offers the following services: Plumbing Repair. Remodels. Water Heaters. Slab Leaks. Gas Leaks. Faucet Repair. Clogged Drains.
Ask for details.

Contact information

PO Box 621, Roanoke, TX 76262