Hello, my name is Shane Partridge. I am a master plumber in the Fort-Worth area. I have worked for two major service repair companies for a total of 15 years and have decided to give it a go for myself. I pride myself on high quality service & repairs. I treat you like I would want to be treated. When you call the phone listed you will be talking to me, Shane, highly experienced and interested in gaining your business. Call for pricing and any questions you may have. Thank you for the opportunity to earn your business. Award winning.
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Plumbing Repair. Remodels. Water Heaters. Slab Leaks. Gas Leaks. Faucet Repair. Clogged Drains.
Description of Work: The replaced a sink stopper which cleared up a problem I had for two years. They also repaired the commode.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89.99
JAMES A.
09/2012
5.0
plumbing
+ -1 more
It went great overall. Jonathon the owner came as scheduled, and even though he came from Ft. Worth (30 miles away) there was no travel cost or gas surcharge. He arrived on time and was able to not only do everything I had scheduled for him, but also check out my entire plumbing system to see if anything else was needed. He showed me a few things that I might consider in the future, but did not push me to hire him to do it now. Jonathon was highly skilled, knowledgeable and efficient. I will certainly call him back for my future plumbing needs.
Description of Work: I had a number of old sink and toilet cutoff valves that were quite old and stuck. I was concerned that forcing them might create a majob leak. So, I took advantage of an Angie's List BIG DEAL of $99 for $200 worth of plumbing services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Brenda M.
09/2012
5.0
plumbing
+ -1 more
One of the best experiences I have ever had with a plumber. He was thorough, knowledgeable, and polite. He did the job I. Asked him to do and then volunteered to check out the water heaters while he was here. There was nothing wrong with my water heaters, that that was nice to confirm. I will use this plumber again!
Description of Work: installed new sink under new counter top Also checked out my water heaters and gave recommendations
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Ilze K.
09/2012
5.0
plumbing
+ -1 more
Shane arrived puctually as scheduled - nice star since not all providers do that. Replaced the outside faucet quickly; advised on type of faucet bib, but didn't push the more expensive option. Worked on the inside tub - was very clean and thorough. Explained what he was doing and what he found. Very professional, polite, helpful.
Competent and very nice guys. Showed up on time, did work efficiently, left area they treated clean. Would certainly use again.
Description of Work: general plumbing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jeffery S.
09/2012
5.0
plumbing
+ -1 more
My overall experience with Partridge plumbing was a very good one. He arrived on time and did an excellent job. I would use Partridge plumbing again.
Description of Work: Complete house inspection, found outside leaking facet and fixed the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
James A.
09/2012
5.0
plumbing
+ -1 more
Very good job, and prompt with the work. He explained the pro's and con's of doing some work with no bias. Will use again.
Description of Work: He replaced a defective outside faucet, and inspected my homes plumbing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Sylvain M.
09/2012
4.0
plumbing
+ -1 more
Great experience. Provider repaired leak in 15 minutes.
Description of Work: Repaired leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Sharon C.
09/2012
5.0
plumbing
+ -1 more
Arrived on time, began work promptly and addressed a secondary issue after completing primary task in less than allotted time.
Description of Work: Reinstall comode and repair leaking faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Stephany S.
09/2012
5.0
plumbing
+ -1 more
They were couteous, honest, fast and professional. I will definitely use them again.
Description of Work: Installed new toilet, repaired shower valve, and tightened sink faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
BARBARA S.
08/2012
3.0
plumbing
+ -1 more
.Couldn't get information over phone about work or time that was covered by the Deal before I bought it. Finally was assured that Partridge would handle the ice maker situation when he came out.. He was on time: I was late since I had not yet moved into the house. During his walk-thru, which he was more interested in doing than anything else, he did discover a leaking bathtub and the bad showerhead. I had already bought a showerhead which he "guess"ed he could replace. When I asked about fixing the leak, he went back to look at it and reported that it wasn't leaking after all. My son had to fix the leak the following week. My impression is that the Deal is just an effort to create more profitable future trips rather than to offer plumbing service. However, he didn't want to talk about arrangements to fix the leak, a minor task apparently. I can appreciate the fact that the walk-thru is designed to create opportunity for a lot of head shaking and placement of doubt in the dependability of homeowners' plumbing systems so they will spend more money. However, I think it should be clear what the Deal covers before we book it. .
Description of Work: Disconnected non-working ice maker and capped the open sewer drain. Replaced showerhead. I provided. Walked around trying to find more work to be done or had been done wrong..
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$99
Response from Partridge Plumbing
Hello member.I am going to have to say I disagree with you.Cant figure this one out.I went the extra mile for you.Being you were just moving in.You expressed you wanted me to not miss anything.Also spent almost 45 minutes getting the mini fridge out of the shipping create.To replace the non working ice maker.Then spent another 30 minutes trying to get the fridge into place.Since the hole was to small !!.Then 20 minutes caping off all plumbing necessary..Then about 20 minutes on inspection.I told you at the time that you were going to have to get the tub valve worked on..However I recommended you get moved in so you can find the inevitable problems that are going to come,with a plumbing system that has been sitting un used.Thats over two hours of in house plumbing service once you consider you where not on time for the call...And lets say an hour drive time each way...THATS a Half of a day that I gave you for a 99 dollar coupon..Then you leave me a bad review 8 months after the call..WOWW is all I can say...Thanks
Winell I.
08/2012
3.0
plumbing
+ -1 more
He would have given me the whole plumbing inspection, but I declined the offer. If you have leaky pipes, maybe you just need to tighten them yourself.
Description of Work: I purchased a Big Deal through Angie's List. I had some leaky faucets, and all he did was come and tighten the pipe. I feel like for $99 he's going out and doing nothing.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$99
Response from Partridge Plumbing
Hello.I am sorry that you feel that way.It is not my fault that you didn't know to tighten that packing on the faucet that was leaking.I was up front and honest with you.So not sure why you left me a bad review.You purchased coupon so that the leak could be fixed and that is what was done.So not sure what elese I could have done.Guess I am starting to learn you can't please them all.Well thanks and have a great day.
Rosina V.
08/2012
3.0
plumbing
+ -1 more
He gave me additional information that the faucet I had was an inexpensive brand that probably wouldn’t last long. I’m treating the faucet carefully because of this. He also told me that the big box stores do not have the best fixtures; if I want better quality on them I need to go to a plumbing supply store. That tidbit was worth the price of admission alone. I mentioned another project in my house and he told me that it would cost more than the Big Deal I had purchased. He charged me $50 to do it, I felt like it should have been included in my two hours.
Description of Work: He changed a kitchen sink faucet.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Response from Partridge Plumbing
I am sorry you feel that way.I was just trying to make your home safe to live in.You told me that you just had your A/C installed or worked on,I can't remember witch.You wanted me to look at it after I was finished with the faucet to see if it was up to par since they didn't pull a permit.How I know this is no city inspector would have passed the unit the way the gas line was installed.Very unsafe to you and your family. Also you stated something about two hours of plumbing..I have never ran a '''Big Deal''' for two hours of plumbing.So I am confused on that matter,and on top of that.I honored the coupon price even though I do not service Dallas.The 50 dollars you mentioned was for the material that was required to hook up furnace safely.I am just a small company,and I can not give material away.Especially when I am already deeply discounting my services..Again i was just trying to make your home safe..I am sorry that you do not agree..Thanks to all for reading,and have a great day...
Bette P.
08/2012
5.0
drain cleaning, plumbing
+ 0 more
He was very professional, arrived on time, and took his time to correct the problem. He went the extra mile for me, doing extra things. I've used him a couple of times since then for additional work.
Description of Work: I purchased a Big Deal for $99 for $200 Worth of Plumbing Services. They initially did some tune-ups on some commodes. He also stayed here extra time once I discovered a problem with the piping in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Partridge Plumbing
Thanks member for your kind comments.I look forward to being your plumber for life.Thanks and have a great day.
Ken H.
08/2012
1.0
gas logs, plumbing
+ 0 more
I then called a plumber as a second opinion. He came tested my logs and assured me that there was no leak and that I could safelyuse my logs.
Description of Work: The owner came to test my gas logs prior to my using them for the first time since moving in.He told me that I had a gas leak and that I would have to spend several hundred dollars to fix it.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$90
Response from Partridge Plumbing
I do not take any chances when it comes to you and your family.I am the responsible Master Plumber listed with the state of Texas.When my electronic leak detector tells me there is gas leaking thru the valve.That is what I will tell the customer.Look I know that there was probably not enough leaking by to be dangerous.However I cant go off of a probably.Gas is very very dangerous.I do not take chances..Sorry that you feel the way you do.I guarantee you that you do have a small gas leak,I bet my License on it,,Well thanks and have a great day..
Charles N.
08/2012
5.0
plumbing
+ -1 more
He showed up on time, did the job and answered all my questions. I'll be using him as my regular plumber.
Description of Work: Installed new kitchen sink faucet, straightened out water line from wall to toilet. Inspected bathtub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Response from Partridge Plumbing
Thank you member.And appreiciate the return business. Thanks and have a great day.
Reba H.
07/2012
5.0
plumbing, water heater repair
+ 0 more
Went very well. Purchased hot water heater flush and plumbing check/inspect coupon. Didn't need anything else. Provider shared insight regarding tankless water heaters that was very helpful.
Description of Work: Spent no more than the $89 Coupon offered. Check hot water heater and drained as well as checked all other plumbing which was found to be in good order.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Partridge Plumbing
Thank you.
sandra S.
07/2012
5.0
plumbing
+ -1 more
we used a $99 special for outdoor faucet replacement and home plumbing inspection. We upgraded the faucet for an additional $40. Service was prompt. He made a couple of worthy recommendation on the hot water heaters. Scheduling was prompt and arrived on time. Recommend.
Description of Work: replaced outdoor faucet and house plumbing inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from Partridge Plumbing
Thanks you.Much appreciated.
Kelly C.
07/2012
5.0
plumbing
+ -1 more
Shane came out this morning and removed the old toilet (broken in half) and installed a new one. His passion for his trade and his workmanship is unmatched. He is one of a kind- family man, father of five and knows plumbing and quality. I will call him anytime for any plumbing work in the future!!!! Thank you Shane- your honesty, passion and workmanship are inspiring. I will continue to use Angie's List hoping to always find a gem like this!
Description of Work: Replaced a toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Partridge Plumbing
Wow.Know this is the kind of referral that makes it all worth it.Thank you member for your kind words. Couldn't make it with out good customers like you.. Thank you much and have a great day.
D D.
07/2012
1.0
plumbing
+ -1 more
Very unprofessional, terrible experience. Will not ever consider using them in the future. Multiple messages were left on voice mails - no person ever actually answered the phone. We did not receive a return phone call offering to schedule service for three days by which time we had already found another plumber.
Description of Work: No services were performed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Partridge Plumbing
I am sorry that this member has had such a horrible experience. However the phone call was returned. And there was a bit of delay in my service. I do not have employees,and I do get backed up from time to time.Again I do apologize to this customer for not being able to be more prompt.Thanks and have a great day..
Charles N.
07/2012
5.0
plumbing
+ -1 more
Determined that in was the air conditioner runoff was connected to the bathtub drain and the bathtub needed to be replaced. Did an inspection of the rest of the house. Very good service, will use him again.
Description of Work: Looked for the source of a dripping sound that was coming from the guest bathroom tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Partridge Plumbing
Thank you for your comments. And thank you for holding on to my pocket knife for me.
Jason A.
07/2012
5.0
plumbing
+ -1 more
Good experience; recommended. The original Big Deal was to install a new faucet, but since it turns out that I have "frost resistant" faucets, this was not covered by the original deal. However, the problem I was trying to fix was that this faucet would seriously leak/spray when turned on no matter how tightly the hose was attached. The plumber fixed that issue as the fulfillment of the Big Deal without additional charges for parts or labor.
Description of Work: Repair outdoor faucet to fix leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Partridge Plumbing
Hello,and thank you for your referral.The vacuum breaker is the part that was bad.Even being as good as I am,it can still get sketchy when it comes to changing a frost free house bib.That is why we don't change those unless it is absolutely necessary.Thank you and have a great day.
David S.
07/2012
5.0
plumbing
+ -1 more
He did a good job. Had to do some adapting for some of the hardware we bought which didn't quite fit.
Description of Work: Had three bathroom faucets replaced with new. I bought the hardware. I don't remember exactly what he charged for each replacement, but as I remember, it was about what others would charge. He was advertising a $100 of through Angies List.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Partridge Plumbing
Thank you member for your referral.And hope you are happy with the upgrades.Thanks again and have a great day..
Melanie H.
07/2012
5.0
plumbing, water heater repair
+ 0 more
About a month later the sensor shut the hot water off, although the sensor did not sound the alarm. Shane came within 45 minutes. He could find nothing wrong. He reset the sensor, got the hot water back on and said if it happens again he will replace the sensor at no charge.
Description of Work: My parents were coming from out of town the next day when we discovered water in the hallway coming from our water heater. the drip was slow so we placed a pan under it. After looking on Angie's List, I called Partridge Plumbing at 8:00 the next morning.Shane called back and asked several questions. When I answered that the water heater was inside the house, he said he would be there within the hour. When he had to travel farther than anticipated to pick up a new water heater, he called to let me know he would be delayed. The old heater was removed and a new one was installed. He added a plastic pan and a water sensor. He had to upgrade the flashing around the vent and he removed an out-of-code gas line than my dad had piggy-backed onto the main gas line. He also noticed a flexible hose on my heating unit that was vibrating and wearing a hole in the gas line. He replaced that with a non-flexible line. The cost was $1700. It was quite a bit more than I had expected, but he did take care of several small issues and bring everything up to code. He explained everything he did and the cost of each. He was polite, punctual, and left everything looking better than he found it. I would definitely recommend Partride Plumbing.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Response from Partridge Plumbing
Hello member. Thank you for your time and referral.Yes there where a few items out of code.However I have seen many home owner jobs that where much worse.Sorry about the ordeal with the sensor.The pad is very very sensitive.I think in your case,it was either the lightning.Or a bug ran across the pad.. Well again thank you and have a great day.
Joseph B.
07/2012
5.0
plumbing, water heater repair
+ 0 more
Shane arrived for both appointments right on time and completed the work without any problems. I trust his judgement that the condition and grade of the previous water heater made it necessary to replace it, as the builder's installation was lacking in many ways. The new water heater works fine and we consider the price to be quite reasonable. In the future, I will call Partridge Plumbing for my plumbing needs.
Description of Work: Shane came for the Angies's List special water heater service and found several problems with the heater. Based upon his expertise and professional advice, we decided to replace the water heater, as it was 9 years old and a very poor builders' grade. Shane was able to schedule the replacement a couple of days later and completed the work as promised.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Partridge Plumbing
Yes sir.I do thrive to arrive on time.Also thank you for your business and time out of your day to write your comments.It is my goal to give top notch service,that is what I do.That is what I will continue to do until I can not move.Thank you again and have a fabulous day.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Gas Logs,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Wells and Pumps,
Fireplaces,
Drain Pipe Installation,
Toy Repair,
Appliance Repair - Small
FAQ
Partridge Plumbing is currently rated 4.7 overall out of 5.
Partridge Plumbing accepts the following forms of payment: Check
No, Partridge Plumbing does not offer free project estimates.
No, Partridge Plumbing does not offer eco-friendly accreditations.
No, Partridge Plumbing does not offer a senior discount.