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Partridge Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

Hello, my name is Shane Partridge. I am a master plumber in the Fort-Worth area. I have worked for two major service repair companies for a total of 15 years and have decided to give it a go for myself. I pride myself on high quality service & repairs. I treat you like I would want to be treated. When you call the phone listed you will be talking to me, Shane, highly experienced and interested in gaining your business. Call for pricing and any questions you may have. Thank you for the opportunity to earn your business. Award winning.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing Repair. Remodels. Water Heaters. Slab Leaks. Gas Leaks. Faucet Repair. Clogged Drains.

Services we don't offer

Ask for details.

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.7317 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
3%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 301-317 of 317 reviews

Suzanne D.
11/2012
4.0
plumbing
  + -1 more
No work was performed.
Description of Work: I bought a Big Deal for $89 for 1 hour of Plumbing Labor plus a Free Whole House Plumbing Inspection.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0


Response from Partridge Plumbing
Hello Member..I am sorry that you feel this way. As I explained in the email I sent you, I was in a serious accident. I am a small one owner/operator and do not have employees. I was put out of work for over a month. And some of my loyal customers did end up having to call in some one elese during this time. They all told me that they wish they would have just waited for me to heal,because it was a terreible experience. Any way I am sorry that you have experienced inconvienence with me and my company..Thank you and have a great day..

Jody W.
10/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: I purchased the 'deal' and called to make an appointment. They came out and fixed the problem, I would definitely use them again for other needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

CH F.
10/2012
1.0
plumbing
  + -1 more
See above.
Description of Work: After several calls to set an appointment, they were ready to come and then said it was too far..it was out of their territory. They were upset with Angie's List.............NOT our problem!! We waited a couple months of back/forth with returned calls, cancelled appts, and then they finally said it was too far to drive. We could have had our plumbing repairs done waaay before that experience. We did find someone by word of mouth who handled it promptly and cost effective.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Partridge Plumbing
Really....WoW.I explained to you that Dallas is not in my service area. Angie's list is responsible for the mix up not I. Why would you leave a referral like this ? Cheer up..

Brad K.
09/2012
5.0
plumbing
  + -1 more
See above.
Description of Work: We goofed and the coupon expired.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jack R.
09/2012
4.0
plumbing
  + -1 more
unknown
Description of Work: I had a handyman replace the insides (total) of my 2 toilets but they ran aftter flushing, released water periodicly for no reason and had to hold down handle on one of them. After Angie's fix the one toilet is still releasing water periodicly for no reason.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

elizabeth D.
09/2012
5.0
plumbing, water heater repair
  + 0 more
Everything went fine.
Description of Work: Partridge plumbing was contacted by us as a result of a special Angie's List offer. We were most interested in getting the hot water heaters in our home and a rental flushed and tested for safety. Both of these needs were met. In addition, all plumbing connections in the houses were checked for problems or potential problems. We were given clear advice on recommended actions and approximate costs. We will likely call on Partridge Plumbing to do the work.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

LORI K.
09/2012
5.0
plumbing
  + -1 more
Excellent!
Description of Work: Very knowledgeable and professional plumber! Have recommended him to several friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Henry S.
09/2012
5.0
plumbing
  + -1 more
Went fast, well and cheap.
Description of Work: I had purchased two outdoor freeze-proof faucets but the plumber fixed two outdoor faucets without needing to use those. He replaced one of the faucets with a better one and made sure the pipe was well insulated in the wall. He also replaced the anti-vacuum devices (required by Ft Worth), one of which I could not get off. Very fast, no extra charges, no b.s.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Robbie F.
08/2012
5.0
plumbing
  + -1 more
Very well
Description of Work: Great service - would use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Partridge Plumbing
Thank you member.I do appreiciate you taking the time to leave me a refferal.Thanks and have a great day..

Arup B.
08/2012
2.0
plumbing
  + -1 more
No work was performed
Description of Work: I bought the coupon to replace a leaking hose, and after a month of trying to schedule an appointment finally I had to give up. The reason the company gave for not being able to schedule an appointment was that my location was not convenient. I would have appreciated if Partridge was upfront and let me know rather than wait for a month. Not a good experience.
Rating CategoryRating out of 5

Response from Partridge Plumbing
Sir,lets be honest here.You only gave me one option for scheduling. I can generally work with customers and there schedules.However I am a single man company and I can only stretch so far.Sorry I was unable to accommodate the one option for scheduling that YOU gave.Thanks and have a great day..

Susan S.
08/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: In addition to the faucet replacement and inspection, they replaced a bathroom faucet, lines and shutoff valves, and fixed a leaking coupling at the outside, in-ground water meter (which required going to Home Depot to get a no longer widely used part). They were accomodating, clean and friendly, and I plan to use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$449

Response from Partridge Plumbing
Thank you member for your business & referral. Thanks and have a wonderfull day.

Donald L.
08/2012
5.0
plumbing
  + -1 more
Went fine
Description of Work: Replaced exterior hose bibb with ball valve type

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Partridge Plumbing
Thanks for the return business and referral.Much appreiciated

Clista H.
08/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: The gentleman installed a new outside faucet on a line that was leaking when the faucet was turned on, and examined all the plumbing in the house, giving suggestions for repairs etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Partridge Plumbing
Thanks much...

Doyle B.
05/2012
5.0
plumbing
  + -1 more
uture& &
Description of Work: Shane replaced a shutoff valve under my kitchen sink. He also helped me with a leaky water Heater, which involved his removing the supply line connections, clearing the overflow line from the drip pan & giving me recommendations on solving the issue with my leaky Water Heater. Shane was knowledgeable, prompt and courteous. I will definitely use him on all my future plumbing issues. Doyle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from Partridge Plumbing
Thank you member for your review.I do appreciate your time.Thanks for reading..

Terri S.
03/2012
5.0
plumbing
  + -1 more
See above
Description of Work: I got Shane's information from an Angie's List coupon. He came as agreed and was just great. He corrected 2 mistakes made by my previous plumber and discussed, at lenght , options to correct other issues. He was patient, knowledgable and really good. I will use him as my plumber from now on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Partridge Plumbing
Thanks for this wonderful review.And thanks for the repeat business.Have a great day everyone..

Jon B.
01/2012
5.0
plumbing
  + -1 more
Outstanding service all around
Description of Work: Toilet was running continuously. Plumber replaced flushing mechanism. Convenience hot water tap on kitchen sink was not providing hot water. I bought a new unit and plumber replaced the old unit with the new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Partridge Plumbing
Yes Sir. You get that outstanding service because I'm not just a plumber. But a Master Plumber. And a customer service professional..And I not a technician will be showing up to your door..Thanks for reading and have a great day..

Paul N.
11/2011
5.0
plumbing
  + -1 more
See above.
Description of Work: After additional research and experience dealing with this problem, I realized my assessment was hasty and uninformed.
Rating CategoryRating out of 5

Response from Partridge Plumbing
First off,I`m somewhat taken by the negative feedback from this member.I am a small company trying to make a living in these hard economic times just like everyone else.I do not hire an answering service to take my calls after hours and on the weekends,I foward my calls to my personal cell phone.I`m not a corporate plumbing company.I simply stated my professional opinion to this gentleman about where to purchase a water heater,because of problems that I have seen in the field with certain brands of water heaters.This gentleman also asked me to give him a price over the phone to swap out a water heater if he purchased the heater.I told him probably around 500 dollars.First off,It`s almost impossible to price a water heater change out over the phone because every water heater job is different.I need to pull a 50 to 100 dollar permit with the city and put this water heater in per plumbing code.There are several old water heaters I swap out that need some minor or major adjustments to bring up to new codes.I also stated that I`m old school and with every water heater change out I put in a new ball valve and all new hard copper.I do not use flex lines I`ve seen the flood to many houses.Sears and Home Depot in most cases will hire the cheapest subcontractor they can find to come to your home and change out you water heater,its usually during the week and they give you a four hour window to sit and wait.By the time they sell you a warranty you dont need you will be way over the 500 dollars I quoted.Bottom line,you get what you pay for.I`m a licensed Master plumber and i do professional work.Thanks for reading....

Contact information

PO Box 621, Roanoke, TX 76262


Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Gas Logs,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Wells and Pumps,
Fireplaces,
Drain Pipe Installation,
Toy Repair,
Appliance Repair - Small

FAQ

Partridge Plumbing is currently rated 4.7 overall out of 5.
Partridge Plumbing accepts the following forms of payment: Check
No, Partridge Plumbing does not offer free project estimates.
No, Partridge Plumbing does not offer eco-friendly accreditations.
No, Partridge Plumbing does not offer a senior discount.
Yes, Partridge Plumbing offers emergency services.
Yes, Partridge Plumbing offers warranties.
Partridge Plumbing offers the following services: Plumbing Repair. Remodels. Water Heaters. Slab Leaks. Gas Leaks. Faucet Repair. Clogged Drains.
Ask for details.

Contact information

PO Box 621, Roanoke, TX 76262