When I originally contacted them several years ago, I needed an a/c replaced and was totally lost. Sonny, the owner came to my home and sat down with me for about 1-2 hours to go over everything. There are always on time and they always do a great job. They speak to me very clearly so that I can understand exactly what is going. I thoroughly trust them in my home. I have even left a key for them if I couldn't be there. They are very competitively priced, and I wouldn't go with anyone else.

Excellent!  We never had an issue with the AC's or heaters and they performed exceeding well day in and day out.  Fresh Air would come out in the Spring and Fall of each year to perform a preventative maintenance check on the system, including changing the large air filters on the units upstairs in the attics. 
In November 2011, we had a major water leak downstairs, which meant that all of our downstair flooring was removed.  We had a lot of contractors in and out of the house at that time.  I remember one of the contractors asking if he could turn our AC fans "on", so that they provided additional (and continuous)  ventilation in the home during the repair work.  Fast forward several months later: the leak was repaired, we had new floors downstairs and all of the contractors were gone.  However, the fans on the ACs were still "on" and I was left wondering why my electricity bill had been so high for the last few months.  Fortunately, the Fresh Air tech during the Spring preventative maintenance caught the problem with the AC fans and turned them to "auto" so that they only came on when needed.  That simple acted saved me about 25% on my electricity bill, which more than paid for the cost of their preventive maintenance.
The techs that came out each year were professional, courteous and competent.  They always checked to make sure that the system was functioning properly inside and out.  I could turn my heaters on in the fall and not worry about inadvertenly filling my house with carbon monoxide.  In the summer months, I was confident that my units were providing cooling as efficiently as possible.  I highly recommend Fresh Air.

They are very good. We have used them for several years. The technicians are very polite and do exactly what is needed. They also cleaned up after the work. In the past, they have done some major work done on the A/C units. They are older units and they do a great job of keeping them running efficiently. The technicians call to let you know they are on the way. Overall, they are very dependable company. There have been times where the A/C went out and they responded quickly and came right out to fix the issue.

00They are great. The technicians always show up on time, they have great prices. I plan to continue to use their service. I have also recommended to others as well. They are very good with scheduling and very responsive to my calls.

They did a nice job. They showed up on time and did what was expected. They informed of their progress along the way. They were great with scheduling. I would use them again.

We have enjoyed a good relationship with Fresh Air LP. I have been happy with their work all 18 years. When I had companies out back in ’95, Fresh Air came in much lower than the other bids I received. Sonny, the owner, came out and redesigned my duct system to make it run more efficiently and save me money. My expectations were lower than the end product, which surprised me. I am a big fan of theirs for years.

We have used their services for several years. They have done good work us.

They were very professional and knew what they were doing. I have been using them for maintenance for a while so I was prepared well in advanced for this repair and install. They cleaned up after themselves and also repaired a leak in the roof. They were just wonderful.

The company was very professional and responded promptly to our call.  Ultimately, we were satisfied with everything.

They were on time, explained everything clearly, and did a good job with the installation of the new unit.  Ultimately, I was pleased.

It didn't go well.  I thought that the technician did a decent job with the repairs until I noticed that he had placed bricks on the unit.  When I removed the bricks, the unit started shaking erratically.  What's frustrating is that the unit never shook until after the technician had made the repairs.  Because of this, I will not be using Fresh Air in the future.

They did a good job with the installation, but their prices were higher than I liked.  Thus, I found another company that charged lower rates and that gave me a better feeling all around.

Everything went well, and we had no problems with the service.

unknown

We used their services for a long time. We have a contract with them. They come out for a Spring and Fall check to make sure everything had been going well. They have been real good about coming out when we call. They even came out once at 10pm at night when the air went out and it was real hot.

We have used their services for several years. They have done good work us.

We've been using their services for over fifteen years. They have always been reasonable and done good work. They are always well qualified, polite, and helpful. I trust them and I wouldn't go to anyone else. They always call before they come out and are always here when they say they will here. I am well satisfied and we keep going back to them year after year.

They have been fine. The people that have come out have been very respectful and nice.

With temperature rising, having a 17 month old in the house, a wife with mild PIH, A/C problems are not something to laugh at.  I had previously consulted Fresh Air in regards to servicing my A/C units in summer and winter to ensure properly working units and was happy with their work.  Having established a rapport with and getting a contract for service with them, when I had problems I thought I could trust this company.  I was charged $277 for a capacitor that retails for approx 98.31, and that price is with a supposed $34 discount.  According to the tech he assured me that this price is what is normal, having been bold face lied to and basically robbed I will not ever do business with this company again and urge anyone else to do price checking if they decide to do business with this company.

*UPDATE* 6/25/2012 called to speak with manager to resolve issues... For no satisfactory response was assured price was price of part... A/C warehouse sells part for approx $33

Called Fresh Air after reviewing member reports on Angies List which were all outstanding. We had several companies come out before Fresh Air but he was the only one that would actually issue a quote in writing.  The other companies that came out would not put anything in writing and their companies called later to follow up we said we needed something in writing and had further questions -we never heard from them again.  At that point we realized we were not only purchasing a new unit but the service that goes along with it. Sonny came out and gave the initial estimate and took the time to let us know how he would be installing the two units and any improvements that he would make along the way.  He is courteous and sincere and really drove home the point that he would be there to service us into the future.  He has been in the business a very long time and does not use subs for his jobs. We took a while to committ to replacing the 16 year old unit as it still was working but knew it may not make it through another long hot Houston summer.  We called him back to see if he would come out again to finalize the deal. Due to us purchasing in February we negotiated a better price which we were satisfied with.  We scheduled a day for them to come out and install, but due to consistant rain had to re-schedule.  When the crew came out in the morning they got right to work and the job took the entire day.  They were very careful everywhere including up in the attic and did a great job.  Everything they did was with great expertise & professionalism.  Sonny came out later in the day to make sure everything was in order.  This Infinity unit take a special Carrier Thermostat and they did not leave until they were sure we knew how to operate it before they left.  We just received my first power bill since installation and even though only one week with the new unit was shown on our bill it was already lower than the previous bill.  We are looking forward to a cooler, less expensive, more comfortable summer in our home thanks to Fresh Air. We highly recommend Fresh Air to anyone thinking of replacing their equipment.

Call back tech explained that the call out would be $120. Ok, fair enough. I explained what the potential problem might be. Outside blower motor and capacitor. He stated it was probably a capacitor that he had replace many this hot season. He also informed me that the price of the capacitor was $300.00!!!!! This is a capacitor that any one off the street can purchase at Johnson supply for ~$40.00. He was cordial and I thanked him and said "No thanks".

They arrived on time for our appointment, and they were extremely professional and honest.  I haven’t had them perform work just yet, but I do plan on hiring them for the job in the near future.  

  If it were possible to give this company a grade above A I would. I had my AC unit evaluated by another company and was told it would need a new Fan Motor for something like $350. Since the unit was still functioning but just not cooling up to my standards I decided to get a second opinion. The technician from Fresh Air arrived and within seconds determined that my AC unit was not cooling well because of a lack of Freon. I was ready and willing to get a new fan motor but was told that would not be needed, just a couple of pounds of Freon. The system is now working perfectly. I would recommend Fresh Air highly to anyone in need of AC service.

I got an appointment for the day after I called.  They were on time for the appointment.  They worked diligently while at the appointment.  they left everything clean.  They charged a fair price.  I have used them before and have always been very satisfied.  I highly recommedn them.

This was a service call.   Very professional, arrive when they say they will (and call ahead), and provide good advice without pressuring to replace the unit (which it needs).    Will definitely contact Fresh Air when we are ready to replace our AC unit.