Our Mission is to create outdoor environments that are practical, durable, and aesthetically pleasing. We are a company based on quality, honesty, and accountability. Smith Lawn and Tree is composed of experienced professionals in all areas of the landscape industry. This includes landscape design and installation, sprinkler installation and repairs, tree pruning and removal, as well as landscape maintenance. Additional contact name - Jud Smith. Additional phone numbers - (817) 921-2222. Award winning.
Lawn, dump truck, fertilizer programswith lawn maintenance packages only, hardscape, installation & repair, irrigation design, landscape design installation & maintenance, lawn aeration, seasonal cleanup, seasonal color installation, tractor & lot clearing., tree removal, tree transplanting, tree trimming
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Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
90% | ||
5% | ||
2% | ||
2% | ||
1% |
"Hello, Thank you so much for the POSITIVE review!! I am glad we were able to get it all handled for you. Sometimes it is impossible to get to everyone during these storms but we try our best. We always try to call everyone back even if we have to turn them away. We really believe that customer service is our #1 priority!! Please keep us in mind for any future Landscaping, irrigation or tree needs. Tammy- Office Manager 817-921-2222"
"Hello, It is great hearing that our crew did a great job. Thanks for the feedback and please keep us in mind for any future landscaping, irrigation, or tree needs. Tammy-Office Manager 817-921-2222"
"Hello, I am so glad things are working out for you,we look forward to doing more work with you!! Thank you for taking the time to let us know how we are doing. Tammy- Office Manager 817-921-2222"
"Hello, Thank you so much for the great review!! We are so glad to have John on our team. Having a Board Certified Master Arborist is a great asset to our company. Please keep us in mind for any future needs LANDSCAPING, TREE OR IRRIGATION. Thanks, Tammy- Office Manager 817-921-2222"
The storm that came through the area on April 18th, 2015 split my tree in the front of my house and it is resting on the house. Called to schedule someone to come out and give me an estimate to take care of the issue. The receptionist was very nice, but apparently there is only one person that can come out and do the quotes. He is over booked and cannot come out until the following week. They do not do quotes on the weekends either.
It is nice I guess that they are very busy from their perspective, but I would expect for them to work later hours and even weekend times when storm situations occur and people have emergency situations. I can ill afford to leave a tree on top of my house for a week for this company to finally make their way out.
"Hello, I am very sorry that we were unable to get to you. When these storms happen we get really backed up from our scheduled work, and trying to take care of as many emergency jobs as possible. We have several Mangers that were OVER BOOKED and working 70+ hours trying to make things happen. They also have families that they need to be with after work hours, and on the week ends. I hope that you got your tree work handled and please keep us in mind for any future needs. Tammy-Office Manager 817-921-2222"
"Company Response: Hello, Thank you for the excellent review!! I am so glad to hear that everything looked great for you. It is wonderful to hear about our guys doing such a great job. Please keep us in mind for all your future landscaping. irrigation and tree work. Tammy B- Office Manager 817-921-2222"
"Hello, I am very sorry that we were not able to service you at this time. We have contacted Angie's List and taken your area off of the list. We apologize for the inconvenience and appreciate you considering us! HAPPY NEW YEAR!! Tammy-Office Manager"
"Hello, That was a terrible storm and a crazy time for us all !! We are so glad that we could get to you quickly and get everything looking great and most of all everything is safe.. Please give us a call if you ever need anything, and THANKS FOR THE GREAT COMPLIMENTS. Thanks, Tammy B - Office Manager 817-921-2222"
"Hello, Thank you for the excellent review!! I am so glad to hear that everything looked great for you. It is wonderful to hear about our guys doing such a great job. Please keep us in mind for all your future landscaping. irrigation and tree work. Tammy B- Office Manager 817-921-2222"
"Hello, It was great talking to you, and I am so glad that you are happy with our work. We really appreciate the GREAT PHONE CALL and this GREAT REVIEW!! Our office and our crews love the positive feedback! Please let us know if we can help you with any Landscaping or Irrigation needs. Tammy- Office Manager 817-921-2222"
"Hello, Thank you for taking the time to leave such a great review!! We are blessed to have such a great group of people who really take pride in their work. Please keep us in mind for any future needs, we also do Landscaping and Irrigation. Tammy -Office Manager 817-921-2222"
"Hello, I am so glad to hear that everything was taken care of, and I am glad the rain didn't cause a delay with your work. Thanks for the great review and please keep us in mind for any future needs. We also do irrigation and landscaping. Thanks, Tammy- Office Manager 817-921-2222"
"Hello, Thank you very much for the great review!!! Our crews take pride in their work. Please let us know if we can do anything else for you. We do Landscaping, Irrigation and tree services. Thanks, Tammy- Office Manager 817-921-2222"
"7/7/14 - You called in the afternoon and informed us that after two years your controller fell off your garage wall. I let you know that the warranty had expired (12 months past warranty expiration) but I would see if we could still take care of you - I emailed the owners and they were more than willing to take care of this. 7/8/14 - I called two times in the late afternoon. The second time I left a message requesting you call me so we could set up the appointment for us to come out and take care of your controller box. 7/9/14 - We were shocked to find you had given us a bad review. I am not sure what more we could have done to satisfy your needs. Thank you, Kimberly"
"Hello, I'm glad everything was taken care of for you. We have a great group and our tree crews are amazing!! Please keep in mind that we also do Landscaping and Irrigation. Thanks, Tammy B Office Manager"
"Hello [member name removed], We are located in Texas. I don't show your name registered in our calendar that we have met with you. It seems you have left this review on the wrong company. Can you please remove the negative review. Thank you, Kimberly"
"Hello, Thank you for the review, and please keep in mind that we also do tree services and irrigation. Have a great week, Tammy-Office Manager 817-921-2222"
"Hello, I am very sorry for the delayed response . The employee that met with you is no longer with the company and your paper work wasn't turned in. There is no excuse for this , only an explanation! We would love to meet with you again if you haven't had the work done yet. We appreciate the feedback so we can try to make sure this doesn't happen again! Thanks, Tammy-Office Manager 817-921-2222"
"Hello, THANK YOU OR THE POSITIVE FEEDBACK!!! WE HOPE TO WORK WITH YOU AGAIN SOON!!! Thanks, Tammy-Office Manager"
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