"*SMALL JOBS WELCOME*"David Brandes of Brandes Paint & Wallpapering has been in the business for over 43 years. Our number one priority is quality work and customer satisfaction. We pride ourselves in taking our time and not cutting any corners to ensure that the end result is of the utmost quality with great attention to detail. For that reason, the owner is available and will be onsite for all jobs. If you have any questions contact David directly via email or by phone: [email protected] / (469) 337-2246 .
Interior & exterior painting, wallpaper removal, repair & installation, sheet rock repair tape & bed, termite damage repairs & venetian plaster.
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Number of Stars | Image of Distribution | Number of Ratings |
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87% | ||
7% | ||
3% | ||
1% | ||
1% |
"I was scheduled to do the member's painting on Friday September 28th. The previous evening my truck broke down and had to go in for repairs on the clutch. I did call and leave a message but I had his contact number confused with someone elses number, which I didn't realize until the next morning. I apologize for this mistake, but that's all it was, an honest mistake. I did try and reschedule on Sunday two days later.It's false that he told me he wouldn't be around on Sunday, the negotiations never got that far. He got mad and demanded that I bump my scheduled customer for the next day, which I told him I couldn't do, and is also I wouldn't do to him in a similar situation. Then I would have two unhappy customers. I understand his frustration with the situation but other than the mix up on the phone number these matters were beyond my control. I apologize for my mistake once again, I did try and try to bring this to a happy conclusion but he said he was going to get someone else, at which time I said to do what he thought he needed to do. This was a very unfortunate outcome stemming out of a simple mistake that could have been rectified just as simply, but again I was never given that opportunity."
"On my first visit to this member's job she already had all her materials. Who ever she had doing the mud work before i came along had didn't have the experience necessary to do a good job and it was an absolute mess, which is part of what she wanted fixed. I told her the only way to make it look right was to totally remud the walls. She didn't want to do this so I did the best I could to touch up the bad mud work on the walls. I also informed her that they might turn out to be a little patchy because she was touching up walls that had been painted with a gloss paint, and the primer she bought was an inferior product which I never use. She had it already and insisted I use it. I did as she even stated try to get her to use metal corners but she declined to do so. I don't know how she sees that as my fault because I did present this procedure to her. As far as showing up without materials this is totally false. Per the stipulations on the coupon I do and did supply at least 20.00 worth of materials out of my own supplies. I needed more mud to finish the job which was in keeping with the coupon agreement. These metal corners are industry standard which is why I asked her to use them, but again she declined. I did leave after seven hours because it was a seven hour coupon and I was finished as well. All these potential problems she was forewarned of by me. As far as getting less work done than what we had planned, she changed the work load by not following advice presented to her and using inferior materials. I did call to inquire about changing days but when she said that wouldn't work I arrived as previously scheduled. Once again all these problems could have been avoided because she was informed of all these details. This regrettable and not at all the outcome I desired."
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Sunday: | 8:00 AM - 7:00 PM |
Monday: | 7:00 AM - 8:00 PM |
Tuesday: | 7:00 AM - 8:00 PM |
Wednesday: | 7:00 AM - 8:00 PM |
Thursday: | 7:00 AM - 8:00 PM |
Friday: | 7:00 AM - 8:00 PM |
Saturday: | 8:00 AM - 7:00 PM |