Description of Work: I purchased my own full HVAC Heatpump system from Florida, and Prosper Air installed and charged it up. Since they are licensed, my warranty is honored by the manufacturer. I saved about $1000 by doing it that way. However, I have to deal with the distributor/manufacturer directly in warranty cases since I am the purchaser of the system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Steven R.
02/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Davood G.
02/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chris B.
08/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Susan C.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Made various repairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$450
Russel D.
09/2014
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: One of our A/C units went out on Labor Day weekend. Of several companies we called they were the first to respond. They came and diagnosed the problem very quickly and were happy to explain how everything worked. Got a second opinion just to be sure and Prosper Air was much more cost effective. They installed a new condenser and air was back on in less than a week. Great to work with and very professional and nice. Didn't try to sell me on anything I didn't need and were very honest people. No need to use anyone else when it comes to AC work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,600
Stephen D.
07/2014
5.0
heating & air conditioning/hvac
 + -1 more
.
Description of Work: Installed a heatpump system and new smart thermostat that I had already purchased. Also installed a new air filter rack. Very helpful and knowledgeable. | |I am very pleased with their service, technicians, and pricing. | |
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Matt M.
08/2013
5.0
heating & air conditioning/hvac
 + -1 more
Everything went very well!
Description of Work: Serviced one of my AC units and balanced my vents upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Ryan H.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
Awesome.
Description of Work: AC had frozen. Outside unit made pinging sound. Told me I was low on Freon, and compressor was on the brink. He helped me with warranty. Got me a new compressor. Only charged for labor. Very honest. Did not try to push or sell anything. Gave me options and a plan. AC has worked great. Another company wanted to replace entire 7 year old system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Tammy C.
10/2011
5.0
heating & air conditioning/hvac
 + -1 more
He is great. We just received our insurance money and he is going to come back and re-quote since we are going to do some work than initially planned. We are also planning to switch to a propane furnace and remove the old system while we are at the job. He came and met with the insurance company too if they wanted some more information. He even called me last week just to check whether we received the insurance money. He is most likely to do the work. He has actually done a great job with the quote.
Description of Work: Prosper Air gave us a quote for replacing the condenser on our air conditioning that got damaged by hail.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John E.
05/2011
5.0
heating & air conditioning/hvac, air duct cleaning
 + 0 more
My home upstairs A/C system had multiple issues. I called Prosper Air late on a Sunday evening (Mother's Day) and they arrived at my house 20 minutes later! Because of the complexity of the issues, it took more than a week to fully repair my system. Prosper Air made the experience as painless as possible, even going so far as to beat up the A/C manufacturer to make sure that as much of the repair cost as possible were covered by warranty. Prosper Air communicated promptly and often about the state of the repair job. All-in-all I would give my highest recommendation for this company to anyone living in the North Dallas area.
Description of Work: Full A/C inspection. Replacement of blower fan. Replacement of condenser and filter unit. Replacement of A/C coolant. Warranty advocacy with manufacturer.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Home Automation
FAQ
Prosper Air is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Prosper Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Prosper Air does not offer free project estimates.
Yes, Prosper Air offers eco-friendly accreditations.
No, Prosper Air does not offer a senior discount.
Yes, Prosper Air offers emergency services.
Yes, Prosper Air offers warranties.
Prosper Air offers the following services: Residential and commercial Heating A/C & Refrigeration (Repair, replacement, preventative maintenance & air quality management)