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Staggs Plumbing

4.7(
281
)
Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

Staggs Plumbing’s expert team will handle any home plumbing repair or plumbing fixture you may need. Services include: Clogged drains, Backflow, Slab leaks, Leak detection, Water heaters and any other plumbing repair service you may need – We do it all, and no job is too big and no job is too small! Staggs plumbing is a name you can trust.

Business highlights

Emergency services offered
35 years of experience

Services we offer

Backflow, Leak detection, Services include: Clogged drains, Slab leaks, Water heaters and any other plumbing repair service you may need – We do it all, and no job is too big and no job is too small!

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.7281 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
2%
1
2%
Write a review
Showing 1-25 of 281 reviews
Mary H.
Oct 2021
4.0
Yes, I recommend this pro
They are very helpful knowledgeable Did a great job
Mary H.
Oct 2021
4.0
Yes, I recommend this pro
They did a great job
Karie J.
Jul 2019
5.0
Yes, I recommend this pro
$325
Great. The owner came out on a Saturday afternoon and fixed the problem
Response from Staggs Plumbing

"Thank you for taking the time to write this review. Randy"

Charles G.
Jul 2019
5.0
Yes, I recommend this pro
$24,000
All of the repairs were completed and the worksmanship was top notch.
Renee G.
Jun 2019
5.0
Yes, I recommend this pro
$3,000
24 hr answering service answered at 5:30 in the morning. They promised a call back from a plumber. It wasnt even 5 minutes later that Randy called and assured me he could get a plumber to my house shortly to replace a ruptured hot water heater. The plumbers were dispatched and at my home within 3 hours of speaking to Randy. My water heaters were both 13 years old. I went ahead and had them change both out to avoid having to go thru another flooded garage situation in the near future. They removed both units and installed 2 new ones , both 50 gals, they installed drain pans and piping, and at my request an auto shut off. The price was fair, 3k out the door for everything including labor. I would use them again and would not hesitate recommending them as well. Polite, punctual, fair priced, and expedient. Thanks Randy and team!
Response from Staggs Plumbing

"Thank you [Member Name Removed] for taking the time to write this review. These are very kind words. When we get a review like this, it means more to us than you know. Randy"

Connie B.
Jun 2019
5.0
Yes, I recommend this pro
$750
Very good & the guys were very nice
Response from Staggs Plumbing

"Thank you [Member Name Removed] for this review. Randy"

Carol K.
May 2019
5.0
Yes, I recommend this pro
My elderly mother and I have very limited income, and this emergency arose at a time when we had no way to pay a plumber. I tried everything I could think of to clear it on my own, but nothing worked. In desperation, I chose Staggs Plumbing at random from a Google search and called to see if they might let me ask one of their plumbers about the chemicals I had used, and what might be safe to try next. Staggs stepped right up. Their plumber Matt spent almost half an hour on the phone with me, talking me through the steps I needed to take. Both he and the receptionist were so kind and reassuring. My panic faded away. And then there was that wonderful moment of ffflussshhh! Matt fixed the problem by remote control -- that's just how good he is! ? This could have been a crushing financial blow, even if we had been able to finance the work at all. But these two Staggs Plumbing employees saved us, just out of the goodness of their hearts. And someday, when I can afford the other, non-emergency plumbing work we need, I look forward to calling Staggs again. These are genuinely good people!
Response from Staggs Plumbing

"Thank you for taking the time to leave your review. We appreciate your business and do our very best to make all our customers happy."

Karl M.
May 2019
5.0
Yes, I recommend this pro
$300
Well, used a 100 ft auger.
Response from Staggs Plumbing

"Thank you for taking the time to leave your review. We appreciate your business and do our very best to make all our customers happy."

Danna M.
Apr 2019
5.0
Yes, I recommend this pro
$7,000
Replaced my very old water heater with a new tankless model. The installation was done quickly, and the installer stayed to help me understand how it works. Later, had a very minor problem, and they came out to help me with it for no charge. I've been using Staggs for a while now, and I couldn't be happier with the quality of their work and their prompt attention.
Response from Staggs Plumbing

"Thank you for taking the time to leave your review. We appreciate your business and do our very best to make all our customers happy."

Dana W.
Mar 2019
5.0
Yes, I recommend this pro
$300
Fast, professional and job well done.
Response from Staggs Plumbing

"Thank you for taking the time to leave your review. We appreciate your business and do our very best to make all our customers happy."

Dean L.
Feb 2019
5.0
Yes, I recommend this pro
$2,100
Perfect, quick, professional, affordable and clean. Hats off to Jr, Randy and the whole Staggs Plumbing team.
Response from Staggs Plumbing

"Thank you for taking the time to leave your review. We appreciate your business and do our very best to make all our customers happy."

JEN E.
Jan 2019
5.0
Yes, I recommend this pro
I am not usually so impressed with contractors that I would be inclined to write a review, but Staggs Plumbing is an exception. The water heater installation was a challenge, as the unit sat on a platform above the dryer in a very small laundry room. Jeff and Perry did the initial install and were on time, professional, respectful, and answered all questions. And even though the area was complicated to maneuver, there was NO collateral damage sustained. As it is sometimes the case, the following day a problem was noticed (gurgling sounds). I called and they sent Matt and Juan out within an hour. After intensive investigating, they determined that the problem was with the tank itself. They replaced it without any qualms, excuses or arguments. Believe me, this was certainly a small miracle in itself. The owner, Randy also came out to assess the situation; he too was very helpful in resolving the issue. I should mention, that when Matt and Juan started working on the problem, Matt said to me, “we will do whatever it takes to make sure you are satisfied with the work”, what contractor says that, and actually is honest to their word, in my experience, none. Randy stood behind the declaration, and in the end I was completely satisfied. I also need to mention the fine customer care I received from Tiffany. She stayed on top of the situation and was always patient and respectful. Staggs Plumbing certainly did A+ work and I would highly recommend them. Thank you to all of the fine people at Staggs Plumbing.
Response from Staggs Plumbing

"Thank you [Member Name Removed] for taking the time to leave your review. We appreciate your business and do our very best to make all our customers happy. Here at Staggs Plumbing we care about our customers and want to make sure that we leave you very happy customer Thank you again Tiffany"

Darryl C.
Dec 2018
5.0
Yes, I recommend this pro
$425
I called, Tiffany at Skaggs answered immediately. This was Friday afternoon. I had already called The Big 3 that are on TV, they were busy until next week. Tiffany was able to send Matt and Juan out within 1 hour. They worked for 2 hours, removed some sheetrock but was able to locate and fix my broken pipe. They were Very Polite,Fast,Good Clean Up and A Very Good Price. Thanks a Lot, Job Appreciated.
Response from Staggs Plumbing

"Thank you for taking the time to leave your review. We appreciate your business and do our very best to make all our customers happy."

Koby B.
Oct 2018
5.0
Yes, I recommend this pro
Arrived on time gave me an estimate with details of what would be done. Showed up the next day and was very professional. Laid down drop cloths to protect the floors. Explained what we could expect, then did what they said they would do and cleaned up. Then brought me in to inspect their work. All at a fair price.
Response from Staggs Plumbing

"Thank you for taking the time to leave your review. We appreciate your business and do our very best to make all our customers happy."

Judy H.
Aug 2018
4.0
$1,800
They were prompt in showing up. We already knew where the leaks were so this part was already done for them. The real issue here is what they charged for about an hour and half to 2 hour job. They charged me $1800.00 which is $900.00 per hour. I repeat $900.00 per hour - yes - they totally took advantage of my unfortunate situation due to the leaks that needed immediate attention. I will never call this company again.
Response from Staggs Plumbing

",,,"

CYNTHIA S.
Aug 2018
5.0
Yes, I recommend this pro
No problems.
Response from Staggs Plumbing

"We appreciate your time in writing this review. Thank you for calling Staggs Plumbing for your plumbing repair!"

MARY T.
Jun 2018
5.0
Yes, I recommend this pro
$1,400
Went very well. They referred us immediately to a clean up team that came in to clean up the mess from the flooding around that area and told us to contact our insurance company. I thought the price for new water heater was a little high, and they kept trying to upsell us to more expensive units with more bells and whistles. However, overall, very professional service.
Response from Staggs Plumbing

"We appreciate your time in writing this review. Thank you for calling Staggs Plumbing for your plumbing repair!"

Jason B.
Jun 2018
5.0
Yes, I recommend this pro
$225
very professional staff that came out right away the pricing was great very reasonable for the work that was done the two men that showed up were very courteous and professional
Response from Staggs Plumbing

"Thank you for taking the time to write your review. We appreciate your business!"

Adam G.
Apr 2018
5.0
Yes, I recommend this pro
$295
Staggs team showed up promptly on time. They send a helpful text when they were on the way. The team was very professional to interact with. The person who scheduled the service call couldn't tell me what the estimated charge would be, only that it would be $75 for a service call and that would be put towards the service if I chose to have the work done. There was very much set rates once the team arrived that we could have been told. They even mentioned they don't do jobs by the hour, only by the task (which seems lucrative for them). The on site team did the work quickly and with good quality. They explained the possible things that could go wrong and expressed repeatedly what they weren't liable for. The plumber had the job done promptly, in under half an hour. The price included all parts (a $10 faucet and some foam to insulate the pipe). While I appreciate the skill that allowed them to do the job quickly, I really would have prefered to pay hourly for this job. $295 for a 20-25 min job (including all the explanation to me of what they would do) does seem a bit rich... but maybe I'm being cheap. Overall I would use them again. But only if they disclose their standard rate. $75 dollars to hear they charge $295 is very unfortunate. I understand if rates change once on site, but there's little risk in saying "It will probably be $295" when I call the office to schedule.
Response from Staggs Plumbing

"Thank you for taking the time to leave your review. We appreciate your business and do our very best to make all our customers happy. Our technicians are licensed and trained professionals that give options to our customers on the repairs needed on every service call. Our customer service team in the office does not have access to pricing as it is done in the field by our qualified technicians . We do require a diagnostic fee to dispatch a technician, however, once our customer approves the estimate given for the repair, the diagnostic fee is waived. Thank you for calling us for your plumbing needs!"

JIM R.
Apr 2018
5.0
Yes, I recommend this pro
$75
Had been advised there was a problem with water heater pilot. They came out and checked it and found it was functioning properly. Could have replaced it and I'd never known. Appreciate their honesty.
Response from Staggs Plumbing

"We appreciate you taking your time to write this review. We take great pride in our customer service and our experienced technicians at Staggs Plumbing, a name you can trust! Thank you for using our services!"

Diego A.
Apr 2018
5.0
Yes, I recommend this pro
$450
Junior and Matt were extremely professional and able to resolve my issue at a lower number than the initial quote. The jack and jill bathroom sink had an odor so they replaced the p trap and cleaned out the condensate lines. I would definitely use them again.
Response from Staggs Plumbing

"Thank you for your business! We appreciate you taking the time to write this review."

Gerilyn L.
Mar 2018
5.0
Yes, I recommend this pro
Staggs Plumbing was extremely responsive to my service call and very helpful in answering my questions. They provided upfront pricing for the repair at the time of the estimate. Josh and Matt walked me through each option that we had for repair of our slab leak. Staggs Plumbing did a great job in the repair that involved tunneling under the foundation to reach the leak. Josh oversaw the repair work and ensured that everything was done efficiently and accurately.
Response from Staggs Plumbing

"We know your time is valuable, and we appreciate you taking the time to write this review. Thank you for contacting us to handle your plumbing repair. We appreciate your business!"

Cindy S.
Mar 2018
5.0
Yes, I recommend this pro
I had called another plumber that wouldn’t be available until the next day, so I tried Staggs because they had good reviews. I was definitely glad that I did. They came out right on time, explained what they thought was the problem (blockage to the septic tank) and how much it would cost. They were able to get everything fixed up in less than an hour and they were very polite and helpful. They will be my go-to plumbers from now on.
Response from Staggs Plumbing

"Thank you for taking the time to write this review. We appreciate your business!"

Mehran M.
Feb 2018
4.0
Yes, I recommend this pro
$3,400
They did a good job but it was very expensive.
Response from Staggs Plumbing

"Thank you for taking the time to leave your review. We appreciate your business and do our very best to make all our customers happy."

Joel K.
Feb 2018
5.0
Yes, I recommend this pro
Josh was as professional as you can ask for and absolutely fair. Thought I had a leak under foundation but they just changed out cartridges in shower. Also replaced 30 yr hot water heater same day....fair price...then came back to the door after already paying to return $120 he accifdentally overcharged. Definitely recommend these guys. Josh was our tech but seems like a top notch outfit all around. So pleased I’m waiting on a bid for toilet & shower upgrade/ remodel.
Response from Staggs Plumbing

"We appreciate you taking the time to write this review. Our technicians do their very best to ensure satisfaction for all our customers. Thank you for your business!"

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Showing 1-25 of 281

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Staggs Plumbing is currently rated 4.7 overall out of 5.
Staggs Plumbing accepts the following forms of payment: CreditCard
Yes, Staggs Plumbing offers free project estimates.
No, Staggs Plumbing does not offer eco-friendly accreditations.
No, Staggs Plumbing does not offer a senior discount.
Yes, Staggs Plumbing offers emergency services.
No, Staggs Plumbing does not offer warranties.

Contact Information

720 F Ave, 720 F Avenue Ste 105, Plano, TX 75074

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