KING CON: I booked King Moving Co. and Pamela McCarty of The McCarty Group, who at the recommendation of King co-owner Grant Fowler would provide "concierge" service to personally pack the art and collectibles, orchestrate the entire move, including King's packing, personally do all unpacking, and handle interior design and placement of all contents in the new home. Grant and Pam said they'd done more than 100 seamlessly successful moves together. Wow! And look at those great reviews to prove it! It was h***. Examples: Pam immediately tried to cut corners on the "turnkey" promise; bullied--ignored my instructions on handling art and banged framed pictures on tables and floor; imperiously told me "you can listen to that later" when I turned on a CD at the new home, pointing to her earphone, from which I could hear "Jesus"; despite my warning on what was clearly an assembled 6' book case, persisted in leaning it so precariously that it crashed to the floor, splintering an antique cherry end table; ignored the instructions and map to the reserved moving truck parking location at the new address and wasted an hour incommunicado with the crew while circling the building and questioning total strangers on the street, leaving her van with my valuables open and unlocked; spent a good hour every day criticizing the new home; shelved my 2,000+ books randomly, although I'd had her instruct the King guys to number each bookcase and shelf so the books would be placed correctly by subject; failed to finish the job, not surprising since she showed up solo as a kind of inflated would-be Superwoman, with no evidence of a McCarty GROUP; left without giving me a tour of where everything was; refused to take responsibility for any breakage or loss; and disappeared without a trace. (The self-proclaimed perfect packer had placed a variety of fine flatware and gourmet kitchen utensils at the bottom of a grocery sack containing unrelated, previously broken items I was considering having repaired, and which I almost threw out at the new home without seeing what was at the bottom. Ultimately all that was missing were eight very fine antique Gumps Double Old Fashioned glasses, two of a Gumps antique crystal compote set and two pieces of an antique English porcelain tea set. Tough luck!) For his part, Grant, whose contract required my payment of a 100% replacement/repair policy, denied any responsibility either, blaming everything on Pam, but offered to take care of a few other matters "because I'm a good guy," his constant refrain. (Pam and Grant are the only people I've ever met who incessantly sing their own praises. Note to self: That is a red flag!) He replaced a dozen lost tapped brass balls for the bed ($17) and a bathroom robe hook ($36) Pam had broken, sent out the broken end table and made an appointment for his crew to finish Pam's job by attaching six items to walls ($110). However, shortly before the team was supposed to arrive, he sent me a gag order to sign, or he'd cancel the work: " f. The Client and any other related parties agree to post or publish no reviews, posts, reposts, comments, responses or replies whatsoever concerning any matter explicitly or implicitly dealt with in this matter, or any matter concerning King Moving Co. LLC, on any website, social media platform, or any other public or private forum... "i. The Client agrees they shall not disclose any information contained in this settlement agreement and/or any information whatsoever related to this matter to any third parties for any reason." When I told Grant that his gag-order extortion apparently explains King's rave reviews, he went ballistic, texting me that he had to protect the company from "unscrupulous people like you!" Please note: He also charged 25% more than his estimate. That's another way to stiff the competition while screwing the customer! I told him I'd rather keep my First Amendment rights and self respect than sign his gag order, and have handled the damage myself. Moral: If reviews look too good to be true, they probably are.