Empire Landscaping

A couple of months after the planting, I noticed that the knockouts that had supposedly been removed, were sprouting again. So, I asked them to come out and completely remove the knockouts and also take a look at the new spray roses that had been planted to ensure they weren't sick. They indicated they removed the remainder of the knockouts and that the spray roses weren't sick. Last week, I saw that the knockouts were sprouting again which meant they clearly hadn't removed them, so I reached out again to have them come out. I also indicated that the spray roses that they had planted were clearly sick and needed to be removed and replaced. The response to my email was that it would be difficult for them to remove the knockout roots because they couldn't see the root system. I agree it would have been much easier if they had done it correctly the first time when they cleared out the entire bed. To add insult to injurty, they also indicated that removing and replacing the spray roses would cost me money. I told them that I wouldn't do business with a company that would charge me for their mistake and we parted ways. I don't recommend doing business with them.

They were the best of the three landscaping companies we had used to date so I was disappointed with the sudden dissolution of the relationship. The new company was supposed to set a regular date and honor the old prices but they showed up without warning and tried to charge an additional $5 per mow. Needless to say I won't be continuing with the new service provider after this bait & switch experience.

Patrick and crew did an excellent job! My front lawn has been dead for many years due to the drought and sod that we tried did not take. Patrick's team put in sod and it's doing beautifully. They also built a new succulent garden in our front, which was surrounded by a chop block walkway which is just lovely. There was a small misunderstanding about the shape of the dry river bed but it still is very nice and serves it's purpose (carry excess water runoff during rain). His team spent a lot of time removing, cleaning/washing my existing rock bed in the back yard (several tons) and installing new barrier fabric & replacing the rock. I would advise his crew that typically the flagstone sits directly on the ground, not on top of loose rock (which could contribute to breakage). They also removed Pampas grass and replaced with a Bird of Paradise shrub. Finally, they cleaned up, trimmed, and mulched my back flower bed.

Empire Landscaping's teams do a great job all across the board. I contract for just lawn maintenance but do hire in between for flowerbed maintenance. The lawn care is consistent and Patrick and Matt are very organized. I love getting itemized monthly bills and updates on schedules from them also. I've never had to watch over the guys when they clean the beds if I asked them to be weeded. No one pulls up the bulbs or stomps on the lilies mistakenly. Love them!

The landscaper was not in my service area. I was kinda of sad because I have been on a roll with Angie's list. All the services have been super so far!

Empire's install team was highly professional and diligent. A two-man crew (sometime supplemented with a 3rd team member) worked diligently on the stone boarder for 5 straight days. They dug the border to my specifications, laid in a cement base with metal cross bars and then mortared in the stone. My land sloped rather acutely, and they ensure that the stone was level all the way around. Their attention to detail was phenomenonal. We are delighted with the results.

They are great. I cannot think anything bad about them. They put up with various icky things that they find in my lawn which I am grateful for. They show up. They only take about twenty-minutes and it is a double-sided lawn. The price is really spectacular. I still have no complaints.

We had our front yard overhauled with new sod and complete replacement of old flower beds with a new border and plants. Patrick and his team gave us a quote and plan very quickly after coming out to assess our property. However, it did take 6 weeks for them to start our work and the price was higher than most. We selected Empire ultimately due to their great reviews and initial dealings with Patrick. We did end up happy with the quality of the work but wished they would've met with us to make sure our sparkler system adequately covered the work after completed as some of the sod was covering sprinkler heads which we had to remedy ourselves.

To give Patrick, Matt and the crew an "A" rating isn't enough. We are customers who expect the highest quality work and materials and that is exactly what we received. Patrick was willing to work with us to save a few of the existing plants and build his design around them. He was flexible when we wanted to tweak the job and NEVER once said "No." We waited a couple months for their calendar to clear and it was well worth it.......beyond our imaginations! Whenever we have landscaping needs again, we will definitely use Empire Landscaping.

Work was done on time and as scheduled when you take out the weather delays but nothing you can do about that. They provide good solid work at reasonable prices.