Aerus Air and Water Quality

About us

AERUS, developed in 1924 as ELECTROLUX, has become the pioneer of healthy home living! Specialize in air, water, and floor care, and offer complimentary testing and consultation. We are committed to provide excellent customer service and work. Call us today. You will be happy you did!

Business highlights

101 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

3.939 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
10%
3
3%
2
3%
1
18%


Rating CategoryRating out of 5
quality
4.1
value
3.9
responsiveness
4.1
Showing 1-25 of 39 reviews

Michael C.
05/2025
1.0
This company should not be used beer a gimmic, they are advertising a product that does not work. They should be reported to angie and to the police

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0


Derek P.
08/2023
5.0
Very professional and have an excellent solution to any air quality issues you may have .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Connor T.
08/2023
5.0
Michael was great! You can tell he genuinely cares about his clients. Was very knowledgeable about the product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ajay T.
03/2023
5.0
They did good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Damon .
12/2022
5.0
They offered yearly service, very professional. courteous, and polite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dan .
12/2022
5.0
I have him come out every year!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vicki B.
02/2021
5.0
Answered all questions and provided helpful information. Prompt and professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie M.
11/2020
5.0
They answered all my concerns, they knew their job and you can tell how passionate they were about it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sydney R.
06/2020
5.0
Michael was very knowledgeable and had excellent customer service. He answered every questioned I had and even helped me get a discount on my product. Thank you so much for your kindness and support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marcie J.
04/2020
5.0
He was very nice and did everything he could to help me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Nicole S.
07/2019
5.0
Mike was fantastic! Helped us through every step of the process- very personable and excellent customer service. We were feeling sick all the time and wanted to perform an air test to see if that would help our situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michelle P.
03/2019
0.5
This contractor never came to my home. He sent an unknown plumber to install the system. I paid $4,000 and never had the system properly work. I have emailed him multiple times over the last year and he still will not call me, tells me to contact the plumber (who also does not respond) and last stated he moved "down south" I have been too easy on this guy and now feel he took my $, sold me a product that he did not install and took off. Do not hire!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Tiffani H.
11/2018
5.0
Mike was knowledgeable and helpful. We have been dealing with sinus infections, mucus build up in our lungs, breathing issues and much more. He tested the air quality in several rooms with and without the air purifiers running and it made a drastic difference. We ended purchasing 3. It has been 9 days and I can tell a difference. He is scheduled to come back out tomorrow to retest and again in a month to clean our machines and test again. I would definitely recommend Mike.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Frances V.
10/2018
0.5
I think the air cleaner is great for purifying the air, however it did not take away the damp odor.

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
5.0

Yes, I recommend this pro

Sabrina D.
04/2018
0.5
I ordered some air filters for the house and the giant one works great but is definitely pricey The product is great but customer service is terrible.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
0.5


Danielle P.
03/2018
0.5
I am not rating the company since I got the service from a franchise. It was a bad experience. But the company helped me get the money that I invested back. But did not get back the $200 that I paid for the mold inspection

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
1.0


Leah S.
02/2018
5.0
no comment

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

teri s.
02/2018
5.0
This company did a really good job. I'm very happy with them. we will use them again. thank you mike

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Kevin F.
01/2018
5.0
I felt like he was really honest and he wasn't trying to sell us something we didn't need. He gave us ideas on how to mitigate the problem. He's a quality individual and business person.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles M.
12/2017
4.0
Tom was late, but I wanted to get the filter ordered, so we didn't reschedule. He was thorough. Ryan the installer/plumber was great. He explained how well the system works and our water is cleaner in three days.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Richard A.
11/2017
5.0
The company responded quickly to my inquiry and the technician arrived ready to assess our situation. He was knowledgeable and experienced and recommended products that would help us. The "in vivo" demonstration of the air filtration equipment sold us on the system. We made our purchase on the spot and only wished he had the equipment in his van rather than having to order it. The company is in transition to a new location and was unable to deliver the equipment as promised. No mater the circumstances the customer should come first. I offered and went to pick it up myself because we were in desperate need of relief of our respiratory symptoms. I was able to install the equipment which was all plug-in ready and the results were fantastic. We had the best night's sleep in a long time. Thank you - AERUS

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
3.0

Yes, I recommend this pro

Michelle G.
11/2017
0.5
Unreliably and do not call to confirm or cancel. He said he was too busy and would squeeze her in. and did not.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

    • 1(current)
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Contact information

1025 Preston Rd #5009, Plano, TX 75093

http://aerusofdallas.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
WT0007238
Trade License Locale
TX
Trade License Expiration
07/31/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories


FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Aerus Air and Water Quality accepts the following forms of payment: CreditCard
Yes, Aerus Air and Water Quality offers free project estimates.
No, Aerus Air and Water Quality does not offer eco-friendly accreditations.
No, Aerus Air and Water Quality does not offer a senior discount.
No, Aerus Air and Water Quality does not offer emergency services.
No, Aerus Air and Water Quality does not offer warranties.

Contact information

1025 Preston Rd #5009, Plano, TX 75093

http://aerusofdallas.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed