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Aerial Roof Systems, LLC

Asphalt Shingle Roofing Repair, Roof - Clean, Roof Sealant Application,

About us

Aerial Roofing Systems, LLC, has 15 years of experience in the commercial and residential roofing industry. We are a locally owned and operated business which has amassed an unequaled record of roofing experience, expertise and professionalism offering the highest level of customer service. Our customers know they can expect outstanding workmanship and competitive rates.

Business highlights

Se habla espanol
Emergency services offered
23 years of experience

Services we offer

Complete Re-Roofs & Leak Detection, Gutters-Fence-Stain-Paint-Sheet Rock Repairs-A/c-Plumbing-Electrical, Insurance Claims Specialist, Roofing Consultants, Tile-Kitchen & Bath Remodels - Additions - Patio Covers and More

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.675 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
1%
2
3%
1
4%

Filter reviews by service

Showing 51-75 of 75 reviews
Chris P.
Feb 2016
5.0
Yes, I recommend this pro
Great work!! Explained and answered all my questions very well. Aerial made the process very simple after the tornado hit. They were extremely professional and on time when completing the job. The crew had my roof and my neighbor's roof replaced in one day. They cleaned the area very well when finished and I will recommend them from now on to everyone. Look's Awesome and I'm Happy!

Larry B.
Dec 2015
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
Great follow up

Homeowner
Dec 2015
5.0
Yes, I recommend this pro
Very professional from start to finish and great customer service... I have recommend this company to many friends and they all tell me they had the same experience with this company... highly recommend this company to anyone

Randall R.
Oct 2015
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
$975
Chris is a superb communicator and ensures that what you have asked to be completed is done right and on time. I am very pleased with this firm and would recommend them. They will be the roofing company of choice for this home going forward.

Anthony G.
Oct 2015
5.0
Wood Shake or Composite Roofing Repair
Yes, I recommend this pro
They emailed me digital photos of the completed work.

Ivan G.
Oct 2015
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
$100
Chris Gallardo, a contractor/licensed roof project manager for Aerial Roof systems, called me shortly after I submitted the request for roof repair service for a leak through the window from the roof, via Homeadvisor website. Prior to his visit, there was another roof guy came, but found nothing wrong with the roof and left. Chris was very polite and professional, and he was properly dressed for the roofing job. After a short while on the roof, he found the suspected spot that could attribute to the leak and showed me the picture he took and other pictures for spots that showed signs of potential damage. He sealed the spot up and covered the surrounding area to protect it from element and allow it to dry & cure. He charged a reasonable fee for his professional service.

Robert N.
Sep 2015
5.0
Yes, I recommend this pro
$20,500
Highly recommended! Courteous, quality workmanship, attentive, and friendly. Cleaned up around the perimeter of house after removing old roof.

Steven N.
Aug 2015
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
My roof needed to be replaced due to hail damage. They showed up at 7 am sharp and were very well organized. They kept the area around my house clean at the end of each day and did a great job cleaning it up on the last day. Final project turned out great! Chris and Greg were very helpful and fun to work with.

Chris C.
Jul 2015
2.0
Asphalt Shingle Roofing Repair
$3,200
They were never on time and even stood up their own contractors on the job.
Response from Aerial Roof Systems, LLC

"[Consumer name withheld at their request] You gave me the impression you where completely satisfied at the end of the job. Even after we finished ,you emailed us "great job"! I emailed and let you know any change of plans,i always stayed in contact with you at all times.We got rained out once,you agreed ,i shouldn't put my guys safety at risk on 10/12 pitch,2 story roof..I also coordinated my plumber to come out and meet with my roofers to remove a flue pipe in scorching 100 degree weather.I don't understand why a bad review was even made."


Mona L.
Jul 2015
5.0
Wood Shake or Composite Roofing Repair
Yes, I recommend this pro
Very courteous, respectful and helpful. I would definitely recommend Aerial Roof Systems. I will be using them again as needed. Finally found an honest, courteous business

Robert D.
Jul 2015
2.5
Asphalt Shingle Roofing Repair
Sadly, this company was unable to fully stop the leak around a vent pipe on our roof. To their credit, they did replace 2 vent boots, but the leak remained in one of them.
Response from Aerial Roof Systems, LLC

"I am terribly sorry we couldn't stop leak, but I truly believe if the CABLE WIRE WASN'T RAN THROUGH YOUR VENT PIPE THEN IT WOULDN'T LEAK.IF YOU HAVE WIRE REMOVED AND IT STILL LEAKS, WE WILL COME OUT AND REFUND YOUR $250."


Abid S.
Jun 2015
2.0
Asphalt Shingle Roofing Repair
$250
When Chris first contacted me I was really excited to work with him as he sounded very professional and I called off other potential vendors who were bidding for my work. But, that turned out to be a big mistake! These guys are extremely disorganized. It's not clear who is the owner, Chris is apparently a PM and it took him 2 days to assign some sub-contractor named Thomas to come and look at my roof/attic! From the first day I clearly told them to identify the leaks on the roof and attic, document them (take before pictures), issue a scope of work document and invoice and wrap-up with a report (with after pictures). All I got was verbal blab from both these guys. Every time I would talk to Chris vs. Thomas; I would hear a different scope of work and/or price and they would either show me the pics on their phones or SMS them to me! I haven't seen a professional invoice or any shred of documentation! Thomas only fixed the roof (which was half a day's work and it took them 3 days to get it going) and still I have no proof of what was fixed or a report over work done and after 4 days the attic work still remains. There is a lot of miscommunication, they are not punctual at all though they definitely do have the gift of gab! So, if you want to be entertained for a week on how they can do and/or supposedly have done magical things for other customers then go ahead and hire them but, if you want serious work done minus the BS then I advise you to look elsewhere!
Response from Aerial Roof Systems, LLC

"[Consumer name withheld at their request] Its very hard to make someone happy who continued to try and talk me down on price and make deals on the side with my contractors.. you decided not to pay us unless we did extra work. It is not how we do business,but we finished the work anyway."


Laverne R.
Jun 2015
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
Very friendly. Very fast and solid work.

Angela B.
May 2015
4.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
$300
Chris was great. He was prompt in contacting me initially and kept me updated every step of the way.

Jerry J.
May 2015
5.0
Wood Shake or Composite Roofing Repair
Yes, I recommend this pro
Very quick response to my request for roof leaking around chimney.. Must say well done Chris. Hope now the leak is 100% fixed!!

Jerry V.
May 2015
4.5
Wood Shake or Composite Roofing Repair
Yes, I recommend this pro
Roof was patched in two places--no leaks. Very satisfied.

Johnny O.
May 2015
4.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
Called them about a roof leak around a vent in the roof. The repair was made and following a lot of rain, there has been no more leaks.

David S.
Apr 2015
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
Contractor spent quality time explaining the issues and what needed to be done. Very professional and personable. Enjoyed working with Chris!

Gretchen V.
Mar 2015
4.5
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
Contractor spent lots of time with us in preparation for roof. A few minor hiccups, but in the end it was all done with great quality work!

Keith M.
Mar 2015
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
Excellent experience. Professional job completed on time and clean-up nicely done. Owners are awesome people. I highly recommend them. Thanks Chris! My new friend!

Maria A.
Feb 2015
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
Aerial Roof Systems did a very professional job on replacing my roof. They were very clean and left no debris anywhere. Thank you Chris for being so personable, kind and respectful.

Barry S.
Feb 2015
5.0
Yes, I recommend this pro
Honest, ethical, completed work in timely manner. Kept me and my wife informed each step of the way.

Barry S.
Feb 2015
5.0
Yes, I recommend this pro
Chris was very helpful and informative throughout the process.

Mike R.
Jan 2015
5.0
Yes, I recommend this pro
Chris was very profesional, and most importantly after the work was complete he was just as interested in ensureing I was satisfied.

Georgia S.
Jan 2015
5.0
Wood Shake or Composite Roofing Repair
Yes, I recommend this pro
Chris and his crew battled the weather to get our roof on before it turned too cold to do. Answered all my concerns. Clean up after work was completed was great too. Love my roof.
Showing 51-75 of 75

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Aerial Roof Systems, LLC is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: Closed Sunday: Closed
Aerial Roof Systems, LLC accepts the following forms of payment: CreditCard
Yes, Aerial Roof Systems, LLC offers free project estimates.
No, Aerial Roof Systems, LLC does not offer eco-friendly accreditations.
No, Aerial Roof Systems, LLC does not offer a senior discount.
Yes, Aerial Roof Systems, LLC offers emergency services.
Yes, Aerial Roof Systems, LLC offers warranties.

Contact Information

2504 Prestonwood Drive, Plano, TX 75093

Service Hours

Sunday:Closed
Monday:8:00 AM - 6:00 PM
Tuesday:8:00 AM - 6:00 PM
Wednesday:8:00 AM - 6:00 PM
Thursday:8:00 AM - 6:00 PM
Friday:8:00 AM - 6:00 PM
Saturday:Closed
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