Approved Pro
Approved Pro

1st Class Heat & Air, Inc.

4.8(
126
)
Central A/C Service or Repair, Heat Pump Repair or Service, Central Humidifier Service,

About us

1st Class Heat & Air, Inc., is a Plano, TX based, family owned company that provides both residential and light commercial air conditioning and heating repair service and installation in the Dallas, TX metropolis. If you need air conditioning or heating repair service in Dallas or the surrounding cities you can call us with confidence. We earned multiple Angie's List Super Service Awards and Best of Houzz Awards. We have also earned a Best of Home Advisor award. These awards reflect consistent high levels of customer service. We stand behind the work we do and strive for your satisfaction. 1st Class Heat & Air, Inc., sells, services, repairs and installs air conditioning condensers, gas furnaces, AC evaporator coils, air handlers, heat pumps, compressors and thermostats. Our goal is to earn your business by being, on time, courteous and professional.

Business highlights

17 years of experience

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8126 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
0%
2
1%
1
2%
Write a review

Filter reviews by service

Showing 51-75 of 126 reviews
TRED B.
Jun 2020
4.0
Central A/C Service or Repair
Yes, I recommend this pro
Kinda costly, but good job and great customer service.
Renee G.
Jun 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro
My service person John D, was prompt, courteous, thorough and above all, honest. Did the work I asked, did not try to squeeze me for unneeded parts or services. Their prices were reasonable and customary...I will use them again. I had 2 units serviced, a/c drainage pipes cleared and filters changed.
Daniel P.
Jun 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$48,300
We have used 1st class air for several years. The technician that we always ask for is John. He is extremely knowledgeable and professional. Heâ  s great and we will always call and ask for him! Superior customer service!
Catherine T.
Jun 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Awesome!. Arrived on time. No hidden fees. Great customer service.
Paige H.
May 2020
4.0
Central A/C Service or Repair
Yes, I recommend this pro
Marilyn H.
Apr 2020
4.5
Central A/C Service or Repair
Yes, I recommend this pro
$400
Excellent service, thorough, and friendly
David C.
Apr 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Dean W.
Feb 2020
5.0
Central A/C Service or Repair
Yes, I recommend this pro
They provided exceptional service at a great price. I will use them for all of my service and major repair needs. They have low overhead and you are not paying for television ads like the other guys. It shows in the price you paid but the quality is exceptional. I used to be responsible for HVAC as the Chief Engineer on two navy ships and know these systems. This is a great company.
Daniel S.
Nov 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Great service, very profesional and quickly got my HVAC system back to normal. Thanks!
Catherine T.
Oct 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
i thought i was having an AC issue but it turned out to be nothing. Still good to have the results of the AC checkup. Got same day service, no hidden fees and the tech was very professional. I would hire this company again.
Dave W.
Sep 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$50
Very courteous on phone and in person. Found the problem quickly and very fair priced.
Von B.
Sep 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
He explained everything he did and what the issue was and fixed it!
Robert W.
Sep 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
On time, knowledgeable, fast, efficient, and fair value.
Lynn C.
Sep 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Extremely prompt and efficient. Responded quickly with excellent customer service. The service men were very knowledgeable and understanding of my needs.
Rebecca G.
Sep 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Friendly and informative
Amina G.
Sep 2019
4.5
Central A/C Service or Repair
Yes, I recommend this pro
$400
Came out the same day and got the work done. He was professional and accommodating. Good value.
Jaime C.
Sep 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$49
Quick and courteous. Reasonable price.
Donald H.
Sep 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$247
Did the service I wanted, didn't try to upsell me like most HVAC do if your system is older.
Johnny N.
Sep 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
Fast and reliable...... Great pricing as well... Super fair.
Mauri L.
Aug 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
The young man that came out was very professional and helpful. He did what he could to help and even used a wet vac to get as much water as possible but I need a plumber to actually snake the pipe to fix the water issue.
Van T.
Aug 2019
4.0
Central A/C Service or Repair
Yes, I recommend this pro
Dana K.
Aug 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
$200
They figured out my air conditioning problem quite quickly. They charged me a very fair price I would definitely use them again
Emery E.
Aug 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
great work/price
Margie L.
Aug 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
A&E came late on a Friday so that I would have the shower doorfor my wknd company!😊👏
Brynn B.
Aug 2019
5.0
Central A/C Service or Repair
Yes, I recommend this pro
If u need someone in a crisis these guys are fast came within the hour (I have two little kids) and had the extra parts to repair the unit on site on a Saturday evening.
...
Showing 51-75 of 126

Licensing

Licensed*

Trade License Number

TACLB00018282E

Trade License Locale

TX

Trade License Expiration

04/22/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

1st Class Heat & Air, Inc. is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 9:00 PM Tuesday: 7:00 AM - 9:00 PM Wednesday: 7:00 AM - 9:00 PM Thursday: 7:00 AM - 9:00 PM Friday: 7:00 AM - 9:00 PM Saturday: 7:00 AM - 9:00 PM Sunday: 7:00 AM - 7:00 PM
1st Class Heat & Air, Inc. accepts the following forms of payment: CreditCard
Yes, 1st Class Heat & Air, Inc. offers free project estimates.
No, 1st Class Heat & Air, Inc. does not offer eco-friendly accreditations.
No, 1st Class Heat & Air, Inc. does not offer a senior discount.
No, 1st Class Heat & Air, Inc. does not offer emergency services.
Yes, 1st Class Heat & Air, Inc. offers warranties.

Contact Information

2712 S Rigsbee, #5, Plano, TX 75074

Service Hours

Sunday:7:00 AM - 7:00 PM
Monday:7:00 AM - 9:00 PM
Tuesday:7:00 AM - 9:00 PM
Wednesday:7:00 AM - 9:00 PM
Thursday:7:00 AM - 9:00 PM
Friday:7:00 AM - 9:00 PM
Saturday:7:00 AM - 9:00 PM
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