"Thank you for taking the time to write a review. Customer service is very important to us, and we appreciate the opportunity to earn your business!"

"Thank you for taking the time to write a review. We look forward to working with you!"

"Thank you so much for taking the time to write us a review. Customer service is so important to us at Big Papa Joe's. We are glad that you are please with our services, and we look forward to continuing our business relationship with you. Sincerely, Big Papa Joe's"

"Thank you for the review. We appreciate you taking your time to do this. Customer service is very important to us, and we look forward to earning your business."

"Thank you for the awesome review! We appreciate you taking your time to do this. We strive to make customer service a top priority and we are thankful for the opportunity to earn your business."

"Thank you for the review. We at Big Papa Joe's appreciate you taking your time to give us a review on Angie's List. We look forward to working with you!, and we are glad for to have earned your business!"

"Thank you for taking the time to write us a review. We look forward to continuing our business relationship with you."

"(member name removed) was insistent that her system be put in right away, so she could rent out a trailer. Joe told her it was too wet, to which she responded she didn't care, she had to get it in, Yes, he did get stuck in her yard, because the ground was too wet(just like he told her it would be because of the rain). We installed her system, and the left over dirt for her system was spread throughout her backyard just like Darla asked us to do. The red clay was her dirt, not something that we brought in. Per our contract for installation, it states that there will be left over dirt, and that it is the homeowners responsibility to remove it. She asked us if we could spread it out for her, which we did as a courtesy to our customer. Our service technician came out to service the system we installed, and she asked us to look at another rental property on the same lot, because she was having problems with it(she also mentioned she couldn't get her regular technician for that house to come out and look at it). The technician told her how to clean a part and offered to do it for her. She insisted to do it herself to save money. A month later after she cleaned her part, it went out, She called the office and asked us to come look at it and see if something was wrong. The part that went out has a life expectancy of 4 to 6 years. Her part was almost 7 years old. She called to ask me how much to replace it and I went over pricing with her. I was nice and respectful to her at all times. (member name removed) didn't want to pay for anything or to replace the part. She wanted us to give it to her, and blamed us for the part going out. She was very rude and began shouting loudly in the phone at me. She was being difficult, but I remained calm and professional. The technician called me from her location, and I could hear her yelling and being inappropriate to him(at which time I told him to leave her property). I consulted with the County inspector who assured us the way we told her to clean her part was correct. Joe tried to call (member name removed) and speak to her and she was rude and argumentative. She has also gone to every website or listing we are on a wrote a bad review for us, in am attempt to hurt are business(and told us she was going to be doing that)."

"We would like to THANK YOU for the kind review. We are glad to have helped you on your new home purchase. Please do not hesitate to call if you need anything else. Sincerely, Big Papa Joe's"